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Williamson Cadillac - Service Center

Miami, FL

4.7
3,308 Reviews

3,308 Reviews of Williamson Cadillac - Service Center

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April 03, 2025

My service advisor Julio López made everything easy and seamless. Highly recommend Julio & Williamson for all your automotive needs. More

by EdR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
Apr 04, 2025 -

Williamson Cadillac responded

We’re happy to know you had such a seamless and pleasant experience—thank you!

April 03, 2025

Good service and attention ,the service was fast and efficient,I feel satisfied with the service and general More

by CRUZGUADALUPE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Williamson Cadillac responded

It was a pleasure serving you, and we’re so glad you enjoyed your visit!

April 01, 2025

Last experience was so much better than previous one, I appreciate Carmen for her assistance and communication on vehicle status. More

by Karren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for choosing us- your complete satisfaction with our service is our ultimate goal. We look forward to serving you again in the future!

March 31, 2025

I took my car in for service due to an issue with the shifter. I had to leave it at the dealership for a week, during which I was provided with a rental car and received periodic updates. The total cost More

by LHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Reyno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for bringing your experience to our attention. I will consult with the relevant parties to identify improvements and ensure this issue does not happen again. It appears that the extended service plan charged an additional deductible due to the concern being different from the original complaint. Once again, I truly value the time you took to share your feedback. Please feel free to contact me at janelysp@wagmiami.com to see if we may find a satisfactory outcome together.

March 31, 2025

Nice location with friendly staff. Vehicle was worked on properly and Finished on time. Excellent. More

by JEWINS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rogers
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for your business and for your kind review—we look forward to seeing you again soon!

March 31, 2025

Excellent service. Amazing treatment. Second to none. Coming back really soon for the wife truck. Love it. More

by ART11ROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rogers
Apr 01, 2025 -

Williamson Cadillac responded

Your satisfaction is our top priority, and your review means the world to us—thank you!

March 30, 2025

The service was Excellent! Especially the attention. Mr. Yair was very professional, during the time he was in touch with me he was always willing to explain and answer any que More

by MANUEL33178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

We’re honored to have earned your praise. Your patronage is truly valued, and we look forward to serving you again with the same dedication!

March 30, 2025

Service was fast, kind, and precise. Also, I was delighted with some good coffee. Hope see the dealer again. Thanks. More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for your trust and loyalty. We look forward to welcoming you back soon!

March 30, 2025

Williamson Cadillac always does a great job servicing my vehicle. I've been doing business with them for over 8 years. I would recommend them to my friends and family. More

by DANIEL.TAYLOR003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

We are so grateful for your kind words and your trust in recommending us to family and friends. It’s customers like you who make our work so rewarding! Thank you.

March 30, 2025

Great service department. Very well organized and efficient. Despite not living in the area and not having bought my Escalade there, I was treated like a longtime loyal custom More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for your kind words and for trusting us with your vehicle- we look forward to welcoming you back soon!

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