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Williamson Cadillac - Service Center

Miami, FL

4.7
3,170 Reviews

3,170 Reviews of Williamson Cadillac - Service Center

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April 30, 2025

My first time with your service department was wonderful and I look forward to repeating it. More

by MJM
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Lopez
May 01, 2025 -

Williamson Cadillac responded

We're delighted to hear that your first experience with our service department was wonderful. We look forward to welcoming you back!

April 29, 2025

If this is going to help me to fix my car I can write the complete story. But it's no necesary because you already has it.Each visit to service was a problem:(Remplace Battery)Didn't put back the battery cas More

by ROMMELMEDRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Valladares
2.0
This rating includes all reviews, with more weight given to recent reviews.
Yair Garrido
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MECHANICS
May 01, 2025 -

Williamson Cadillac responded

We sincerely regret the challenges you've faced during your service visits and understand your frustration. Your concerns highlight areas where we must improve, and we appreciate the opportunity to address them. Please reach out to me at janelysp@wagmiami.com so we can work toward a resolution that ensures your satisfaction.

May 01, 2025 -

Williamson Cadillac responded

We sincerely regret the challenges you've faced during your service visits and understand your frustration. Your concerns highlight areas where we must improve, and we appreciate the opportunity to address them. Please reach out to me at janelysp@wagmiami.com so we can work toward a resolution that ensures your satisfaction.

April 29, 2025

Great job good service and nice people I glad I bring my car to you guys More

by Jeansegura17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Williamson Cadillac responded

Thank you for your lovely review! We're delighted you enjoyed the service and team, and we're honored you chose us for your car's needs.

April 29, 2025

Always punctual and taking care of our service needs on two vehicles. Always friendly service. More

by tamaan05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Williamson Cadillac responded

Thank you for taking the time to share your feedback! We appreciate you.

April 29, 2025

I appreciate that Mike V was really busy with other customers when I called but still he took the time to answer my car.Im More

by Cece
Recommend Dealer
Yes
Employees Worked With
Mike V and Manny (towing)
May 01, 2025 -

Williamson Cadillac responded

Thank you for taking the time to provide this positive feedback. We're glad Mike V could assist you, even during a busy time. We appreciate your support and look forward to helping you again

April 28, 2025

Service was amazing! ! It was fast and Tony kept me informed the whole time Service was amazing!! It was fast and Tony kept me informed the whole time. Williamson Cadillac More

by GMENDIETA77
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
Apr 28, 2025 -

Williamson Cadillac responded

Thank you for your kind words! We're thrilled you had a great experience with us.

April 28, 2025

Tony and the team at Williamson Cadillac have a great customer service and follow up More

by Jgarces0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Williamson Cadillac responded

We're delighted to hear that Tony and the team provided you with excellent customer service and follow-up. Your satisfaction means the world to us. Thank you for choosing us!

April 28, 2025

Excelente persona y muy buen servicio q siempre me brinda Muy profesional en su trabajo , muy buen trabajador y muy buena persona, yo en lo personal siempre q voy lo busco a el More

by CRISTHIANYEMY
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
Apr 29, 2025 -

Williamson Cadillac responded

Muchas gracias por su amable comentario. Es un placer saber que siempre recibe un servicio tan profesional y atento. Nos enorgullece tener personas dedicadas y excepcionales como Tony en nuestro equipo.

April 28, 2025

Whenever Stephanie is involved car issues are resolved. I had a pending sensor issue which mechanic couldn't duplicate and she resolved in settings More

by Bpla76
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Reyno
Apr 29, 2025 -

Williamson Cadillac responded

Thank you for sharing your experience! We're glad Stephanie was able to resolve the sensor issue for you—it’s always great to hear such positive feedback!

April 27, 2025

Excellent costumer service advice fast service oil change excellent check all need car fluid everything More

by RAFAELPINZON877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Williamson Cadillac responded

We're grateful for your trust and thrilled to hear about your positive experience!

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