Back

Wilsonville Toyota

Wilsonville, OR

4.8
6,111 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area. 7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater! What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
Contact Dealership

9155 Boeckman Rd.

Wilsonville, OR

97070

Directions

By Type

Showing 6,111 reviews

July 09, 2018

Straightforwardness is highly appreciated I leased my first ever car - a Prius - from Wilsonville Toyota and was completely satisfied with the quality of service I received there. I especially More

by MyOtherCarisaCessna
Recommend Dealer
Yes
Employees Worked With
Colin Thompson
Jul 09, 2018 -

Wilsonville Toyota responded

Thank you for your feedback. Congratulations on the new Prius, we hope you enjoy it!

July 07, 2018

Robbery!!! $101 for a STANDARD new key??? And had to wait 3 HOURS for a key. The service adviser admitted that it takes 3 minutes to cut a key but still charge More

by cbccdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Boyce Maclaurie, Scott McKowen, Michael Lissman, Jake Hachmeister
Jul 10, 2018 -

Wilsonville Toyota responded

We strongly object to your characterization of our team in criminal terms. We believe we communicated clearly every step of the way during this transaction, so we're really surprised to see you don't feel that way. We understand from your mom's email that you believe now that it should have only cost $20 instead of $101. That's not a realistic expectation for this key and here's why: The definition of a "standard" key just isn’t the same in 2018 as it was a few years ago. Many of us remember when you could just pop into the hardware store and get a key “cut” on a grinder for your car. Today, regardless of whether the key has lock/unlock functions, it has an engine immobilizer computer chip inside that must be programmed with specialized equipment. Here's an independent article from Consumer Reports that explains more: https://www.consumerreports.org/cro/magazine/2013/07/car-key-replacement-for-less/index.htm Before moving forward, we provided a quote for the operation stating the costs as $35.45 for the key itself and $65.99 for programming. We performed the requested work at the agreed upon price. None of the employees tagged in this review were involved in this transaction. If you'd like to discuss this further, our General Manager, Jake Hachmeister, would be happy to talk with you. 503-582-9040.

July 06, 2018

Exceptional customer service We purchased a new Toyota a few weeks ago and Tim Longwell was truly a pleasure to work with!! He was friendly and knowledgable and helped us find the More

by vmkmullinax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Longwell
Jul 09, 2018 -

Wilsonville Toyota responded

Thank you for stopping by and leaving us a review. We are glad Tim was helpful and kind while helping you find a new car. Happy driving!

July 06, 2018

Prompt, thorough, friendly, knowledgeable I was given an appointment immediately! Upon entry to the Bay area, I was greeted with a friendly smile and "directions.". Troy had called me shortly More

by Happy Camper!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Gregston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glesty Waters
Jul 06, 2018 -

Wilsonville Toyota responded

Thank you for leaving us a great review! We are so happy that you had a great experience with both Troy and Glesty. We look forward to seeing you again!

July 05, 2018

Slow but Thorough Service supervisor knowledgeable & detail minded. Very few in waiting. Area; Simple maintenance was substantial wait. Brake pedal to be installed F More

by Brinkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Wilsonville Toyota responded

Thank you for leaving us some feedback! We appreciate it and we look forward to seeing you again for the break pedal installation.

July 04, 2018

Easy, no pressure Love the no bull prices. Made whole experience easy and transparent. We had test driven two other models of plug in hybrids at other dealers and knew More

by Eclaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Wilsonville Toyota responded

Thank you for your feedback! We're happy to hear your experience was a quick and easy one! Hope you are enjoying the new Prius Prime.

July 02, 2018

Great Customer Service and Inventory I had a great experience dealing with Wilsonville Toyota and dealing with Colin. I was treated with respect and kindness the whole time. I really li More

by Mdv68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Thompson
Jul 05, 2018 -

Wilsonville Toyota responded

Thank you for your kind words! We appreciate you sharing your experience with us and we hope to see you again.

July 01, 2018

Knowledgeable, patient, and thorough. I was terrified of car salesman, Troy gave me an exceptional car buying experience. He worked with my individual needs. He was able to put me at ea More

by Glenda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Gregston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Wilsonville Toyota responded

Thank you, Glenda! We love to hear about experiences like yours. Glad Troy could help you find the perfect car for you. Enjoy!

June 30, 2018

Great service and selection Tim was fantastic and helping me select the right car for me. I am very happy with my RAV4 hybrid. My niece and nephews loved the kid room and it ke More

by Stephanie501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Longwell
Jul 02, 2018 -

Wilsonville Toyota responded

Thank you for your kind words! We are glad to hear the buying process was quick and easy for you. Happy driving!

June 30, 2018

Great service, friendly, fast and comperable prices highly recomend, have bought last 5 cars here and wont go anywhere else. I know they will continue to give me a better deal each time I come in. More

by okhagerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hachmeister, Tim Longwell
Jul 02, 2018 -

Wilsonville Toyota responded

Thank you for being a loyal customer! We really appreciate you coming back once again and we look forward to seeing you next time.

...
369
...