Wilsonville Toyota

Broke my car twice BTW, I'm only posting this review because Wilsonville doesn't get it. I still get frequent calls and emails from them, although I've made it VERY cl BTW, I'm only posting this review because Wilsonville doesn't get it. I still get frequent calls and emails from them, although I've made it VERY clear I'll never return. So here you go. I'm usually happy to give anyone a second chance. So I recently returned to Wilsonville Toyota service after an absence of 4 years, because I had an airbag recall. I stopped going to them four years ago because, during a routine maintenance, they neglected to put the plug back in my engine after an oil change. My Landcruiser had to be towed back to them. At the time the service manager didn't do anything except assure us that there would be no long term damage. (There was.) But the air bag recall was something I figured would be easy--and it's been 4 years. Maybe they've improved, I thought. However, when I picked up my car, they had somehow lost the cup insert in the front console. It's a part that they don't make any longer. After MANY messages the new service manager he finally returned my call. I returned to have the entire unit replaced (at their cost). After a 20 minute wait, the service person had GREAT news for me! They FOUND the insert! Why did I wait 20 minutes for this GREAT news? Why did they not tell me this as soon as I checked in? Why did I return? All valid questions. They offered me 20% off my next service with them as compensation. I will not be returning. EVER. I notice the manager's name is no longer listed on the checklist below, so that's something. More

Nice and Easy Pretty much the mellowest truck purchase to date. I knew what I wanted before I got there and Troy (Sales guy) just went along with the flow, no pushi Pretty much the mellowest truck purchase to date. I knew what I wanted before I got there and Troy (Sales guy) just went along with the flow, no pushing, no pulling just there to answer questions and do the paperwork. Could not have asked for a nicer non-salesman kinda guy! Well done Wilsonville Toyota! Will definitely return for future vehicles and would recommend Wilsonville Toyota to friends and family! More

Thanks Domonique! You are awesome! I loved working with Domonique. She explained all the additional services and packages very well, with a low pressure and helpful manner. We couldn' I loved working with Domonique. She explained all the additional services and packages very well, with a low pressure and helpful manner. We couldn't have asked for better. More

Delivered to my door I bought a 2017 Toyota Tacoma TRD Sport, from John and he was nice enough to drive 2 hours to deliver the truck so I didn’t have to drive up to the de I bought a 2017 Toyota Tacoma TRD Sport, from John and he was nice enough to drive 2 hours to deliver the truck so I didn’t have to drive up to the dealership. More

Excellent experience all around. Courteous, professional and flexible. Was willing to go out of his way to make the experience positive. Definitely recommend to those all around. Courteous, professional and flexible. Was willing to go out of his way to make the experience positive. Definitely recommend to those looking for a hassle free process. More

Excellent Dealership, Excellent Salesperson Just purchased my 2nd car in the past three years from Wilsonville Toyota. Jenn was so helpful and quick before I knew it I was driving my new car o Just purchased my 2nd car in the past three years from Wilsonville Toyota. Jenn was so helpful and quick before I knew it I was driving my new car off the lot. I highly recommend Wilsonville Toyota for the easy "No Bull" sales experience and if you are buying a car there you might as well have the best salesperson to help you out, so ask for Jenn. You will be as I was very happy with everything from the time you drive up and still as you drive away and even more importantly a week or month later you will still be happy with your purchase. More

Exceptional experience and employee We had a very good first impression of Wilsonville Toyota when we first walked up. We were met outside by a nice man who asked how he could help us. We had a very good first impression of Wilsonville Toyota when we first walked up. We were met outside by a nice man who asked how he could help us. We were then introduced to Jennifer Sturm. She was very professional and knowledgeable about the Highlander, and answered all of our questions. It was very evident from the beginning, that her desire was to do everything possible to help us in any way, and leave us with a good experience. We had not planned to "sign on the dotted line", but because of our time with her, and our impressions of the dealership, we were very pleased as we drove away in our new Highlander! Wilsonville Toyota has two very happy customers. George and Cindy Knehr More