Windward Ford of Hawaii

Trevor was the sales rep. I paid cash for 2025 Escape. I financed a 2023 ford bronco. After 55 days I'm still trying to get my registration, title safety inspection papers. I paid cash for 2025 Escape. I financed a 2023 ford bronco. After 55 days I'm still trying to get my registration, title safety inspection papers. 3 weeks ago Trevor blamed DMV. They cashed my check very quickly. I practically had to beg them for the final amount due so I could take delivery before heading to the mainland. The finance department blamed the floods. They were too busy. I keep calling their title department and registration department, no one calls me back. Today I was told the manager was off island, so I emailed Ken Carril sales manager. Tomorrow, I start calling his cell maybe he took with him on vacation. Brent Olson More

Customer service reps are always friendly and they do a great job of updating. Scheduling was easy and accommodating to my schedule. Parking is horrendous great job of updating. Scheduling was easy and accommodating to my schedule. Parking is horrendous More

Guy Mello at Windward Ford of Hawaii is a true professional who evaluated my needs and recommended the best vehicle possible for my unique situation—a brand new 2026 Ford Bronco. He then structure professional who evaluated my needs and recommended the best vehicle possible for my unique situation—a brand new 2026 Ford Bronco. He then structured a deal that enabled me to meet my budgetary goals and objectives as well. I cannot thank Guy enough for his outstanding service and personal approach to put me in a vehicle that was right for me and not just right for the dealership. Guy put me first, and for that, I am truly grateful. 5 stars! More

I had a great experience at Windward Ford. Setting up my appointment was incredibly easy, and they were always easy to reach for any questions. The staff was very courteous and accommodating. Setting up my appointment was incredibly easy, and they were always easy to reach for any questions. The staff was very courteous and accommodating. I really appreciated the flexibility of an early 7:30 a.m. drop-off and the ability to pick up my car later in the evening. It was also a huge plus to be able to track my service progress in real time. To top it off, my car had been cleaned when I picked it up. I highly recommend them! More

Unorganized, slow, bad at communicating, and not trustworthy. I will avoid doing business with them again. trustworthy. I will avoid doing business with them again. More

Windward Ford has always been the 1st and only choice. The Ford product speaks for itself but what separates them from the rest is their staff. Guy & the gang treat their customers like family and that is The Ford product speaks for itself but what separates them from the rest is their staff. Guy & the gang treat their customers like family and that is why I still do business there after 30yrs. 🤙🏾 More

Overpriced, they overpriced on the labor and parts, had one person working car was dirty one person working car was dirty More

Al Davis was very helpful in getting the deal I needed to purchase the truck. Will buy again purchase the truck. Will buy again More

⭐️⭐️⭐️⭐️⭐️ We had an absolutely amazing experience with Windward Ford! From start to finish, the entire process of purchasing our Ford Transit was smooth, professional, and stress-free. The team went abov Windward Ford! From start to finish, the entire process of purchasing our Ford Transit was smooth, professional, and stress-free. The team went above and beyond to make sure we got exactly what we needed. They were honest, knowledgeable, and never pushy—just truly helpful every step of the way. You can tell they really care about their customers and take pride in what they do. They took the time to answer all our questions, worked with us on the details, and made sure everything was handled properly. The level of service we received was top-notch and made us feel confident in our purchase. If you’re looking for a dealership you can trust in Hawaii, we highly recommend Windward Ford. We’re extremely happy with our Ford Transit and grateful for such a great buying experience! Mahalo to the whole team—we’ll definitely be back in the future! 🤙 More

My experience was wonderful. Everything went very smoothly from beginning until end. I particularly enjoyed doing everything over the Internet signing all the documents and not h Everything went very smoothly from beginning until end. I particularly enjoyed doing everything over the Internet signing all the documents and not having to go in to do that. More