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Windward Ford of Hawaii

Kailua, HI

4.3
1,128 Reviews
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid. Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI. Our lineup includes the Ford Mustang and the exhilarating Ford GT. At Windward Ford of Hawaii, you can also explore our exceptional inventory of pre-owned vehicles. Our selection includes meticulously maintained Ford models, along with a diverse range of cars, sedans, pickup trucks, hatchbacks and SUVs from esteemed manufacturers like Acura, INFINITI, BMW, Toyota, Honda, Chevrolet, Ford and GMC. Rest assured, all pre-owned vehicles at our Ford dealership in Kailua, HI, have undergone a rigorous inspection at our state-of-the-art Ford service center.
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725 Kailua Rd

Kailua, HI

96734

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Showing 1,128 reviews

November 10, 2026

Great and Professinal Service in every way! ! The whole team made everything go well and always highly recommended!! More

by ltcalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Ivy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2026

Great customer service with personal touch. Reliable service and product for the type of business I'm in More

by cibara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2026

Great customer service! Vehicle (F150 Lightning) in and out same day. Fixed our leaking tire. Mahalo, Iwa Malepeai! More

by uluhao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iwalani Malepeai
November 04, 2026

Great customer service. Awsome sales reps in the service department. Helped me on all my recall for my 2026 Ford F150. More

by JUSTINBELASKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
iwalani
November 03, 2026

Great work, good communication, trusted employees always going he extra mile to serve and save you money More

by kbarbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2026

Super convenient location, and they really go out of their way to get you in when you need it. More

by jrm343434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2026

AI voicemail doesn’t provide any feedback to know your message is delivered. Appointments take too long and you get no feedback on when the work will be completed More

by aeb7525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iwalani MalepeaI
October 26, 2026

It takes over a week to get an appointment. They no longer offer the pick-up and delivery service, nor do they clean and vacuum the cars afterwards. More

by jayned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2026

Service did not do work as described on invoice for 10000 mile check. Have verified that my tire pressure had not changed at all from the time I brought it in until it left. My tires were a couple pounds be More

by JASONDERKS730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Soong
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2026

Made an appointment with the Service Department to check an unusual sound when the truck made a slow turn from a parked position. It took 14 hour for them to tell me they could not duplicate the sound. I no More

by vanthony651
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Landon Ivy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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