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Windward Ford of Hawaii
Kailua, HI
1,079 Reviews
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid.
Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI. Our lineup includes the Ford Mustang and the exhilarating Ford GT.
At Windward Ford of Hawaii, you can also explore our exceptional inventory of pre-owned vehicles. Our selection includes meticulously maintained Ford models, along with a diverse range of cars, sedans, pickup trucks, hatchbacks and SUVs from esteemed manufacturers like Acura, INFINITI, BMW, Toyota, Honda, Chevrolet, Ford and GMC. Rest assured, all pre-owned vehicles at our Ford dealership in Kailua, HI, have undergone a rigorous inspection at our state-of-the-art Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,079 reviews
October 08, 2024
Al was wonderful, he had empathy and a perfect Hawaiian temperament for the sale. Guy was not your typical credit manager, but I understood he was doing his job and welcomed us in a perfect Ohana Hawaiian temperament for the sale. Guy was not your typical credit manager, but I understood he was doing his job and welcomed us in a perfect Ohana Hawaiian way. Thanks to both for making this stressful transaction a happy one. More
by Alawailana
Verified Customer
October 06, 2024
Trying to call service department is impossible. No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of the No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of them were doing anything so I don't know why they couldn't answer the phone. When I asked about scheduling an appointment the soonest they could get me in would in about 2 months. We suspected that the problem with my car wasn't the car, but the charger. They were good enough to say they could order it for me just in case. I asked how long it would take and the service guy said that he didn't know so I asked if we check with the parts department people. He said no because they were closing up. It was still 20 minutes before they closed so I don't understand why he couldn't just ask them. I ended up going to another dealer who could get me in under a week and order my charger which would take only 3-5 business days. In the meantime Windward Ford has still not called me back regarding the status of the charging cable that they said that they ordered for me. Not happy at all with them. More
by kisamuk
Employees Worked With
October 03, 2024
Windward Ford is the #1 Ford shop on Oahu. 10/10 recommend them, even if the drive to them is longer. 10/10 recommend them, even if the drive to them is longer. More
by ANDREWBONSER5
Employees Worked With
September 26, 2024
Salesman Joshua was very professional and trying to help any way he could. He promised a couple of things to do even after the sale, and kept his promise. Other people in the office are also very nice and p any way he could. He promised a couple of things to do even after the sale, and kept his promise. Other people in the office are also very nice and pleasant. I gave 4 stars because I just read on their follow-up email that they promise "Full tank of gas with purchase", but we got only half. More
by ruta.verp
Employees Worked With
Joshua
September 20, 2024
Salesman Joshua was really helpful on getting me set up with my car and deal i wanted. No hidden fees, everything laid out on the table and wasn’t forcing me to buy. Always followed up to make sure everyth with my car and deal i wanted. No hidden fees, everything laid out on the table and wasn’t forcing me to buy. Always followed up to make sure everything was good to go and always responds promptly. Everyone in the office is really nice and pleasant to work with. More
by Zack
September 16, 2024
Good place, lucky to have this dealership in Kailua. Good service and convenient. Best service Good service and convenient. Best service More
by wayneparkerdesigns
September 15, 2024
Austin was very professional and gracious, with his time. Good follow through. I have been able to get in contact with him during the entire process. Good follow through. I have been able to get in contact with him during the entire process. More
by JAREDTSCHMITZ
Employees Worked With
September 14, 2024
THE SERVICE ADVISOR LANDEN WAS ON TOP OF EVERYTHING I REQUESTED IN MAINTANCE SERVICE,ONCE THE WORK WAS COMPLETED HE BRIEFED ON ALL WORK THAT WAS DONE. GREAT JOB!! REQUESTED IN MAINTANCE SERVICE,ONCE THE WORK WAS COMPLETED HE BRIEFED ON ALL WORK THAT WAS DONE. GREAT JOB!! More
by holdcheck
Employees Worked With
