Wolfchase Honda

Thank you parts department!!! Thank you Mike Snell and Baccardi for purchase of windshield wipers! Fast service and installed wipers free in the rain! Very nice and friendly! Thank Thank you Mike Snell and Baccardi for purchase of windshield wipers! Fast service and installed wipers free in the rain! Very nice and friendly! Thanks! More

Awesomesauce I see why these guys were voted the best service team in the state of Tennessee!! They are very accommodating and courteous to their customers. I see why these guys were voted the best service team in the state of Tennessee!! They are very accommodating and courteous to their customers. More

Always great customer service Professional and very knowledgable. Mario helped a great deal. Jerry have options on a new buy. Eric always visible and helpful. Great group of guys t Professional and very knowledgable. Mario helped a great deal. Jerry have options on a new buy. Eric always visible and helpful. Great group of guys to work with. More

I brought my car in for service and was met immediately. On talking with Dexter, he informed me it was time for the 60,000 mile service. As I waited, he informed me that the brakes also needed service. He On talking with Dexter, he informed me it was time for the 60,000 mile service. As I waited, he informed me that the brakes also needed service. He kept me informed, and I really appreciated the information. More

Finance office disrespectful, sales ok. Bill Thomas with finance was rude and shady with his service, constantly harassing me when I didn’t do as he expected, trying to force me to change my Bill Thomas with finance was rude and shady with his service, constantly harassing me when I didn’t do as he expected, trying to force me to change my work schedule to oblige him instead of listening to what I told him. He was persistent in trying to have me call his cell number instead of his office number to conduct business. He would speak with me on speakerphone so others could potentially here private business discussions. He accused me of essentially trying to steal a used vehicle. More

Service with a "Heart" Terrance, Reggie and Dexter always make me feel that they have my best interest at "Heart". I always leaves this location feeling worry free with a sm Terrance, Reggie and Dexter always make me feel that they have my best interest at "Heart". I always leaves this location feeling worry free with a smile !!! Dexter is the best " Service Representative", both professional and knowledgeable about Honda cars. I never thought that I would be still driving a Honda, especially after my first new car purchase. Honda, you rock !!! More

Purchase of new Honda CRV The service adviser was friendly and helpful. Time that it told to change oil was extended but will schedule appointment in the future. Skylar was ve The service adviser was friendly and helpful. Time that it told to change oil was extended but will schedule appointment in the future. Skylar was very helpful. More

Awesome service every time No matter whom I deal with at Wolfchase Honda service department, they are always so knowledgable, nice, and professional. Dexter took care of me thi No matter whom I deal with at Wolfchase Honda service department, they are always so knowledgable, nice, and professional. Dexter took care of me this time, and he goes above and beyond to make sure that his customers are satisfied with their service. Always a pleasure, guys! Thanks! More

IT was a great experience I had a great time. They informed me how long it will take and delivered the services on time. The service professional Dexter also kept me informed a I had a great time. They informed me how long it will take and delivered the services on time. The service professional Dexter also kept me informed about what is being done at every step. More

Con Artists I brought my 2018 Honda Civic, that I purchased at Wolfchase, in for an oil change and tire rotation. I was left a voicemail telling me that my tire t I brought my 2018 Honda Civic, that I purchased at Wolfchase, in for an oil change and tire rotation. I was left a voicemail telling me that my tire tread was too low to rotate, and I needed 4 brand new tires. I was also told I I needed a new air cabin filter and my transmission fluid needed flushed. I called back and declined all 3 recommendations because my transmission fluid was JUST changed at my last oil change with Victory Honda in Jackson, TN. For this reason, I was concerned with the accuracy of the other “recommendations”. my husband took my car to his work, a dealership in north TN, and they checked my tires today. I have 6’s in the front and 5’s in the back. The inspection report I received from Wolfchase Honda said I had 3’s in the front and 4-6’s in the back. My air cabin filter had ALSO been replaced at my last oil change and upon inspection today should have been checked in the green/yellow, not red. I am HIGHLY upset at the incompetence level of service I received and the fact that I was attempted to be sold $1,000 worth of services/parts that I did not need. I also did not get my tires rotated because of the inaccuracy’s. So I will not have to waste another Saturday getting this service completed when it should have been done with my free oil change. I will be taking ALL my business to Victory Honda in the future. More