Wolfchase Honda

Service Staff always pleasant and helpful, BUT It should not take 2 hours to perform a simple oil change and other basic checks. This is my third oil change from Wolfchase Honda and the shortest ti It should not take 2 hours to perform a simple oil change and other basic checks. This is my third oil change from Wolfchase Honda and the shortest time was 1 hour. The service advisors shouldn’t have to apologize every time for the long wait. It’s to the point that it has become part of their closing speech. I understand staffing problems, but you should have a point person to time the “quick” services such as an oil change. There are more car runners than service advisors. Someone please look into the service times for quick services such as oil changes. Someone waited 1 hour 30 mins for a light bulb change. Turned out that the part had to be ordered, but no one relayed the message because the all the Service Advisors were in a 40 min meeting. More

Used to work there, they are still doing it right! Terrance Williams is the Sales Manager there and we sold cars together at another dealership in 1994. I went to him because Honda Financial is agressi Terrance Williams is the Sales Manager there and we sold cars together at another dealership in 1994. I went to him because Honda Financial is agressive and I scored a great rate despite a ding on my credit score. Terrance has the BEST temperment in the business. I would recommend Wolfchase Honda/Nissan as I have been doing so since I left the car business. Top knotch dealer in town! The Best actually! More

I was great Dexter awesome inform me of everything concernin The location is great and the people are very good. Had to call Decter back he was awesome again he explain to me what I need to do The location is great and the people are very good. Had to call Decter back he was awesome again he explain to me what I need to do More

They were amazing and I got the car I wanted. The first day dismt go well. I came in for the honda sport 2.0T but I was told it didnt have a sunroof. Which I thought it did. So I was shown other c The first day dismt go well. I came in for the honda sport 2.0T but I was told it didnt have a sunroof. Which I thought it did. So I was shown other cars. They are nice but not what I wanted. It was long and a waste of time. The next day reggie called and ask me to come back and found the car I wanted. Dan Dan test drove with me and showed me the features and I loved the car. Great team at Honda. More

Excellent sales and service! We’ve enjoyed working with Joe Warner in sales for years, through many cars and always been pleased with Dexter Alexander in services. We’ve sent many We’ve enjoyed working with Joe Warner in sales for years, through many cars and always been pleased with Dexter Alexander in services. We’ve sent many friends here and everyone agrees that it really is a different experience than any other dealership. Tell Joe Chad Clark sent you, you won’t be disappointed! More

Assistance Four initial visits made over the past 6 months. Greeted by many. Assistance eagerly offered. Denny Tran was great to work with. Though he was fairly Four initial visits made over the past 6 months. Greeted by many. Assistance eagerly offered. Denny Tran was great to work with. Though he was fairly new at his job, it made for a better experience. More

Camera Screen Freeze The job was not done correct, the screen still keeps freezing as it did when I brought it in. Now, I have to wait another week and take a day off and The job was not done correct, the screen still keeps freezing as it did when I brought it in. Now, I have to wait another week and take a day off and bring the car in again for the same issue. More

Excellent customer service!! This was my third time getting a car from Wolfchase Honda, and the customer service has always been excellent and respectful. I was especially happy t This was my third time getting a car from Wolfchase Honda, and the customer service has always been excellent and respectful. I was especially happy the Jason Tao showed me the options for leasing and buying, with specific payment information, rather than playing the usual negotiating games that some dealerships use. The introduction to the features of the car was exhaustively thorough. More

The guys in the service dept are genuinely concerned They promptly found what repair was needed and took care of it in a timely manner, they found what was causing the noise under my car and did a great They promptly found what repair was needed and took care of it in a timely manner, they found what was causing the noise under my car and did a great job More

Mr Lau is helpful! He is caring and thorough. He did a good job selling and making customers feel home. He is also knowledgeable about features. He is caring and thorough. He did a good job selling and making customers feel home. He is also knowledgeable about features. More