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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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March 17, 2020

I received an oil change on Monday March 16, 2020 at Wolfchase Honda. Everyone was nice and helpful. The service was very fast. I reccomend servicing from Honda. More

by ASHLEYJLWALLS
Recommend Dealer
Yes
Employees Worked With
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Thomas, Edwin Lee, John Herod, John Lau
March 15, 2020

I always have a good experience here. The service advisor that assisted me was very knowledgeable and nice. He also gave me a small discount even though I had the wrong coupon. More

by OCTAVIA
Recommend Dealer
Yes
Employees Worked With
Mario Rossi
March 15, 2020

Mr. Jones provided excellent customer service. A1+ customer service from start to finish. The wait wasn't long at all. I can't wait until they finish the construction. I'm sure it will be very n More

by VELISAODOM10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2020

Love Dexter!!! He's always a big help! Great at explaining what's going on with my car and provides great advise. He's awesome. More

by S_WINFREY2003
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2020

30K Mile Service My wife was very pleased with the service she experienced as provided by the entire department. She was particularly complimentary of Mr. Alexander. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2020

Excellent service, the crew was extremely pleasant and knowledge. It didn’t take a long for them to get my car serviced. They were very honest and I appreciated that. More

by PASTORREY2010
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter , Eric Hargrove
March 13, 2020

Mario is always helpful, kind and honest when I come to Honda! I do not go to anyone but him! Thank you Mario! You are the Best ! More

by Kelly K
Recommend Dealer
Yes
Employees Worked With
Mario Rossi
March 13, 2020

I’ve leased many vehicles from Wolfchase Honda. I’ve had previous experiences and all have been good! Great prices is what keeps me coming back! More

by k_adair
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2020

King Wolfchase Everyone at Wolfchase Honda has make my relationship with this dealership and wonderful experience. You service I received on Tuesday with my oil cha More

by L.F.PARHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Thomas, Mike Sakaan, Tony Duggan
March 13, 2020

The service area is very neat, clean and well organized. The staff is not as professional as I would have hoped and displayed a less than mature attitude in my presence. More

by JMCELVEEN18
Recommend Dealer
No
Employees Worked With
Emily
Mar 13, 2020 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your vehicle's service needs, and for taking time out of your day to provide valuable feedback regarding your visit. I'm sorry you were disappointed in the professionalism of the staff that assisted you. Emily is new to our Service Department and we are currently still working with her on customer service. I will forward your comments to our Service Director so he can personally counsel her regarding your experience. We truly appreciate your business and look forward to serving you again.

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