Wolfchase Honda - Service Center

Service go a Recalled Part Car broke down and upon arrival the service department identified the problem and let me know there was a recall. Although towards the end of day, my Car broke down and upon arrival the service department identified the problem and let me know there was a recall. Although towards the end of day, my car was processed and I was given a rental at no cost. More

Awesome Customer Service As I pulled up to the service area, I was greeted by a service person that was all too eager to help. He shared where I should go and who to look for. As I pulled up to the service area, I was greeted by a service person that was all too eager to help. He shared where I should go and who to look for. Once inside I was greeted with a warm good morning and eager to help attitude. This kind of customer service is what’s important. More

Speedy and efficient. The service was faster than I expected. The service rep Dexter was very professional, friendly, helpful and exceeded my expectations of great customer The service was faster than I expected. The service rep Dexter was very professional, friendly, helpful and exceeded my expectations of great customer service. I appreciated his helpfulness. He's a valuable asset to Honda. More

Oil change and service This is the second Honda Accord I have purchased from Wolfchase Honda and the service department has always been outstanding. Always very professional This is the second Honda Accord I have purchased from Wolfchase Honda and the service department has always been outstanding. Always very professional and extremely polite. Does not matter what question you ask or what type of help you need they will have the answer or help in any way they can. More

I would have recommended fully until this last service. Yes, Wolfchase Honda Service is under construction. My bad experience had nothing to do with that fact. From the get go I felt like I was being sold u Yes, Wolfchase Honda Service is under construction. My bad experience had nothing to do with that fact. From the get go I felt like I was being sold unneeded service. I agreed to the transmission serice. He said it would be 89.99. OK I said. I was charged $20 more, which I disputed and was given the discount. I wasn't told it would also be an almost $50 labor fee. As with the changing of my windshield wipers. I wasn't told of the labor. I spent more than $100 that I was not prepared for. Then I went to clean my windshield on the way home to Jackson TN. There was no fluid to clean the windshield. Wolfchase has never forgotten that before in the 4 years I've owned this car. I checked the "check list". it said my windshield fluid had been checked and all was OK. Not true. It was empty before I got there and empty when I left. I got home on a Saturday and did not drive again until Monday. I found my battery was dead. I had to call AAA. Then 2 days later the same thing happened. It is hard to believe my battery problem wasn't caused by the worst service ever received at Wolfchase. I've always come back to where I bought the car. I think now I'll stay in Jackson. VERY disappointed. More

2nd service was great. Dropped it off at my convenience. Took them about an hour. Skylar called when it was already ready to go. Cashier was very nice was great. Dropped it off at my convenience. Took them about an hour. Skylar called when it was already ready to go. Cashier was very nice More

Great service! When I came to Honda for my first oil change, I was in and out in less than 30 minutes! Thanks to Mr Alexander and Hobda for the great service! When I came to Honda for my first oil change, I was in and out in less than 30 minutes! Thanks to Mr Alexander and Hobda for the great service! More

Best service I am not usually confident at car dealerships, but Tony and his team are so helpful every time. Tony is great at listening to any concerns I might hav I am not usually confident at car dealerships, but Tony and his team are so helpful every time. Tony is great at listening to any concerns I might have about my car and is also great about explaining my charges after any service. I’m so grateful for the service team, including the great work that TJ does! More

Quick efficient service The estimated time for my service was two and a half hours. My car was ready in one and a half hours. Even though remodeling is underway at this dea The estimated time for my service was two and a half hours. My car was ready in one and a half hours. Even though remodeling is underway at this dealership, they have a system in place that makes using their service convenient. All the personnel are extremely courteous and helpful. The waiting area is clean and comfortable. I never mind waiting for my car while reading a good book. More

Honda Service I purchased my car from this dealership so I have always gotten it serviced there. The service reps are always friendly and knowledgeable so I always I purchased my car from this dealership so I have always gotten it serviced there. The service reps are always friendly and knowledgeable so I always feel comfortable leaving my car in their hands. More