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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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April 06, 2024

nice and they also broke everything down to me waiting wasn’t to long love the car wash More

by kaykayharris08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silas Amoh
5.0
This rating includes all reviews, with more weight given to recent reviews.
William McCarley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Dorris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Wolfchase Honda responded

Kaykay, thanks for choosing Wolfchase Honda for your recent service needs, and for the 5-star rating! We're happy to learn that you enjoyed working with our team and found them to be informative about your maintenance visit. Thanks for loving our new car wash, we truly appreciate the shout out for it. We value your business and look forward to serving you again.

April 04, 2024

Excellent experience, working with Williams was the best, super attentive, he was always attentive to me and explained everything to me very clearly. More

by mlgdwinter
Recommend Dealer
Yes
Employees Worked With
William McCarley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Wolfchase Honda responded

Thanks so much for taking the time to provide a five-star rating based on your recent buying experience with William McCarley here at Wolfchase Honda. William has been with our team since the beginning and is a truly valued member of our Sales Team. I can't wait to pass along your comments, as it will make his day. We value your business and look forward to serving you for many years to come.

April 04, 2024

Service was great as always! Had an appointment and was in and out within 1 hour! More

by caseyv268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Wolfchase Honda responded

Thanks for choosing Wolfchase Honda for your recent service needs, and for taking time out of your day to provide our team with a 5-star rating based on your recent visit. It's great to hear that you had another great experience and found our team to be so efficient. We value your loyalty and look forward to serving you again.

April 04, 2024

Wolfchase Honda has been great with their follow through since purchasing my Certified used Honda. Any and all issues( which have been minor ) have been resolved quickly and with quality customer service. More

by Kurt R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Wolfchase Honda responded

Thank you, Kurt, we greatly appreciate your five-star rating and your wonderful feedback. It’s fantastic to know that you've had seamless experiences with our service team since your purchased your Certified pre-owned Honda. They will be thrilled to receive a copy of your review, as this is the kind of service they strive for. We value your loyalty and look forward to serving you again.

April 04, 2024

Wonderful Service Dept! Fast, friendly, professional. A special thanks to my Service Advisor, Yemen! Jan R More

by ROUBIONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Wolfchase Honda responded

Thank you for your gracious words! We’re delighted to hear you enjoyed Yeen's service. Providing exceptional experiences is our top priority, and your feedback is very rewarding. I will be sure to pass it along to her. We value your business and look forward to serving you again soon!

April 02, 2024

The technician didn't tighten up the spare tire mount. It was rattling. I had to fix it when I got home More

by vanlwatkinsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Wolfchase Honda responded

Thank you for your feedback regarding your recent visit to our Service Center. It's dissapointing to learn that your spare tire mount was not secured and that you had to tighten it when you returned home, that is not acceptable. I completely understand your frustrations and have passed your feedback along to our Service Director. He asked that I assure you that he will address this with the technician who handled your service and will take whatever steps he deems necessary after consulting with him. We value your business and, on behalf of our entire team here at Wolfchase Honda, I apologize for the inconvenience.

April 02, 2024

I always receive Awesome service with a smile. While you wait, they offer light snacks and water which are great for when you have rushed out of the house and forgot to grab you a snack. More

by tynearia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blas Hollie
Apr 02, 2024 -

Wolfchase Honda responded

Tyenaria, thank you so much for your wonderful feedback regarding your recent visit with our Service Team. It's great to hear that you enjoy the atmosphere here at Wolfchase Honda, as well as the complimentary snacks and beverages. We strive to make every experience with us the best you've ever had, so it's rewarding to read your comments. We value your business and look forward to serving you again.

April 02, 2024

Dexter is very Personable and great tech… the only guy I want to deal with…. More

by jwill03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Wolfchase Honda responded

Thanks, Jwill03, we appreciate you taking time to leave feedback and a 5-star rating. Dexter has been with us since the beginning and, like you said, he is very personable and knowledgeable. He takes care of his clients as if they were family. I will be sure to pass your comments along to him. We value your business and look forward to serving you again.

April 02, 2024

Great, fast service! My daughter and I stopped in for an oil change and possibly a tire rotation. The service employee welcomed us and took care of the paperwork quickly More

by djmcpbowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Wolfchase Honda responded

Thank you so much, your 5-star rating and review mean a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!

April 02, 2024

She took care of me. Great customer service Great dealership. Bought my car there. They take care of their customers! More

by ROTH8858
Recommend Dealer
Yes
Employees Worked With
teen
Apr 02, 2024 -

Wolfchase Honda responded

Thanks, Roth8858, your feedback is amazing and so on point with our goals for service. We always try to provide exceptionals service to our customers, as we'd like to continue to serve our customers for many years. Thanks for choosing Wolfchase Honda for your service needs and for taking time out of your day to provide us with a five star rating, we value your opinion and look forward to serving you again.

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