Back

Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

Sort by
June 27, 2018

oil change First of all - I always love when I get Skyler to help me. He's friendly and helpful and gets things done quickly on the front end. But, the service h More

by JUDYHERRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
Jun 28, 2018 -

Wolfchase Honda responded

Thank you so much for taking time out of your day to provide feedback for our Service Department. I'm happy to hear that you enjoy working with Skyler and I apologize that the wait has been longer than expected. We strive to provide the most efficient service possible and I will make sure I pass your comments along to our Service Manager so they can discuss this issue in their next staff meeting. We truly appreciate your patience and look forward to serving you again.

June 27, 2018

Great Customer Service!!! Went in for a routine oil change and tire rotation. They gave me a time of 1 hour and 15 minutes. The cars were out the door lined up for service. I w More

by AMLUCKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Lewis
Jun 28, 2018 -

Wolfchase Honda responded

On behalf of our Service Team, we thank you for allowing us to earn your business and we appreciate you taking time to share your comments and experiences with others. We're glad that we were able to meet your needs in a timely manner. We truly appreciate your business and look forward to serving you again.

June 27, 2018

Quick, Easy and Simple In one sentence, I couldn't have chosen a better dealership to purchase my car. Their service is always great even if I arrive not in the best of mood More

by POPECAMERON901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCrary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Youmni Hamami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence, Joe Warner, Matt Emery, Fred Mack
Jun 28, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your vehicle's service. I'm so happy to learn that you found our service to be quick, easy and simple as we strive for truly exceptional service. We truly appreciate your business and look forward to serving you again.

June 26, 2018

Excellent service Excellent, friendly service as usual. Anthony Duggan always ensures my vehicle is well cared for. As I waited, several friendly employees spoke with m More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Duggan
Jun 28, 2018 -

Wolfchase Honda responded

Thank you for your 5-star review! It's great that you enjoyed your service visit with Tony and that you enjoyed speaking with our staff. We strive to provide truly exceptional service, so it's very rewarding to read your comments. We truly appreciate your business and look forward to serving you again.

June 26, 2018

Don't call if the car's not ready I got TWO calls within 10 minutes of each other, telling me my car was ready (after an oil change), and the second caller even said my key was a the c More

by Pww1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin, someone at the customer service desk (not sure of her name but she was great).
Jun 28, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your vehicle's service needs and thank you for your feedback. I certainly agree with you and understand your frustrations. I will pass a copy of your review along to our Service Manager and Assistant Service Manager so that they may come up with a process to improve this service. We appreciate your business and look forward to serving you again.

June 26, 2018

Oil change I took my 2017 Honda Pilot to Wolfchase Honda for an oil change after a recent vacation trip to Florida. Despite a waiting room full of customers, my More

by LAWHEADN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Jun 28, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent Oil and Filter Change and for taking time out of your day to provide positive feedback about your visit. I'm glad to hear that Jeff got you taken care of in a timely manner and that you were able to enjoy soccer while you waited. We truly appreciate your patronage and look forward to serving you again.

June 26, 2018

Excellent Every time I go here everyone takes really good care of me whatever car issues I have they fix them in a timely matter and they let me know what needs More

by Wandaswilliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter
Jun 28, 2018 -

Wolfchase Honda responded

Thank you so much for your thoughtful review. We strive for customer experiences like this and could not be more pleased with your comments. We truly appreciate your loyalty and look forward to serving you again.

June 25, 2018

Quick and reliable service. I dropped my car off for a replacement part. The car was ready we I came back to pick it up just like the service department said. More

by SELENADUGGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent vehicle service! I'm so happy to hear that everything went smooth for you and that they had you ready to go as promised. We truly appreciate your business and look forward to serving you again.

June 25, 2018

Routine oil change and tire rotation Awesome service and no wait time. This is the third time Skyler Lewis has assisted me as of 6/23/2018. Always pleasant, courteous, and professional. More

by JEFFERSON4537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot person’s name. Young man at desk when I pulled in.
Jun 28, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide positive feedback on behalf of our Service Department. I'm glad to hear you have enjoyed working with Skyler. Skyler is a valuable member of our service team and always strives for 100% customer satisfaction. We truly appreciate your loyalty and look forward to serving you again.

June 24, 2018

Excellent Service As always, I received outstanding service. I am sad to say, I went to Autonation because they were closer for my last oil change. The service was not More

by Mickey May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar and the new lady with the spunky ladywith glasses and cool haircut at checkout.
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent visit. I'm so glad to hear that you made the drive to allow us to service your vehicle, even though you have one closer to you. Skyler is a valuable member of our team and it's great to hear that he made the visit worth your longer drive. I will see that he gets a copy of your review. We truly appreciate your loyalty and look forward to serving you again.

...
362
...