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Woodfield Lexus

Schaumburg, IL

4.9
1,430 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,430 reviews

July 07, 2023

Eric was professional, explained the service that will be performed and time it will require. The vehicle was ready during that time frame. More

by Kassam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Woodfield Lexus responded

Glad we could help with your auto needs! Thanks for sharing!

June 28, 2023

The service experience was fast and efficient and the service department did a great job More

by harvey.redfern
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing!

June 14, 2023

The whole Lexus team was very thorough in pricing, documents and explaining features. I am very satisfied with the whole process More

by Omi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Homa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Woodfield Lexus responded

Glad we were able to work with you! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

June 11, 2023

Dan Rosen, Eugene Merlin and Woodfield Lexus were simply excellent to work with. Dan and Eugene were both extremely professional, knowledgeable, very helpful and did not pressure us during with the buying p More

by kirkdmccubbin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Merlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Woodfield Lexus responded

We are thrilled to hear your experience went so well! Thanks again and glad to hear you are enjoying your new car and wsih you many happy miles!

June 11, 2023

Serving my lexus at your dealership since I bought it in 2005. Service exceptional. Dealing with Rich Palicka for years and he has given me truly exceptional service. Please thank him and I hope he gets rec More

by KRISSYK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Woodfield Lexus responded

We are thrilled that Rich takes such good care of you! Thanks for sharing!

June 10, 2023

Great service and extremely helpful sales team. Car pickup was great with training on all the new technology. More

by richard b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Josefik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Woodfield Lexus responded

Happy to hear things went so well! Thanks again for your purchase and for sharing this review. We hope you are enjoying your new car and wish you many happy miles!

June 10, 2023

I enjoyed my visit the staff was helpful snd knowledgable. I love my new car everything was great! More

by Ella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Merlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Woodfield Lexus responded

We are thrilled your purchase experience went so well! Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!

June 09, 2023

After purchasing and having all service performed over the last 17 years at this dealership - it is disappointing that Woodfield Lexus finds it necessary to charge 3% for credit card sale. More

by Gorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Woodfield Lexus responded

We apologize for your dissatisfaction of the new credit card charge. This practice is being used by many businesses to offset their expense increases Instead of raising the prices, you have the option of paying by debit card, check or cash to avoid paying the extra charge. Thank you for being our customer and we hope to continue to work with you on your auto needs!

June 02, 2023

The dealers are attentive, accommodating, and patient. They really try to help you all they can and explore every avenue. If there's one roadblock they try to find another. More

by Angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Josefik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Woodfield Lexus responded

Glad things worked out, Angie! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

May 26, 2023

Serice staff here are exceptional, but the sales side continues to be the "Pay a big premium and maybe you can buy a car" operation. More

by joecpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Woodfield Lexus responded

Thanks for being our customer, Joe! We are doing our best to be competitive in the current market and are offering add on protections with warranty. We hope to be able to work with you in the future!

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