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Woodhouse Buick GMC of Omaha
Omaha, NE
1,461 Reviews
Woodhouse Buick GMC of Omaha is a full service dealership providing knowledgeable sales and service for all your vehicle needs. With a large indoor showroom you can comfortably shop a huge selection of new Buick and GMC vehicles along with certified pre-owned and used vehicles. Experience the Woodhouse difference and purchase your next vehicle with confidence at Woodhouse Buick GMC of Omaha.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,461 reviews
July 04, 2020
No Masks When I took my car in for warranty work, I was wearing a mask and other customers were wearing masks. But none of the dealer service personnel were w When I took my car in for warranty work, I was wearing a mask and other customers were wearing masks. But none of the dealer service personnel were wearing masks. This is a safety issue, both for the customers and the employees. More
by tom-margaret
Verified CustomerEmployees Worked With
Dan S.
Helpful July 04, 2020
I love the service department, the best I've ever gone to. I drive 30 minutes, past closer GMC dealers, just to go to this one. Stephanie is always great too to. I drive 30 minutes, past closer GMC dealers, just to go to this one. Stephanie is always great too More
by nicholas.obrien
Employees Worked With
Stephanie Garcia
July 02, 2020
Helpful & Friendly The staff was friendly and helpful and appreciated the shuttle service. I will use Woodhouse again not only for service but possibly for purchasing a The staff was friendly and helpful and appreciated the shuttle service. I will use Woodhouse again not only for service but possibly for purchasing a new vehicle. More
by Mark
Employees Worked With
Sean
July 02, 2020
To have a defective part replaced under warranty. The service advisor and the shuttle driver were both prompt and courtesy. I was pleased with the visit. service advisor and the shuttle driver were both prompt and courtesy. I was pleased with the visit. More
by Wendy
Employees Worked With
Stephanie
July 02, 2020
Very easy process and I got exactly what I wanted. Couldn’t have done it with out Austin and Seth! My family and I will be back for our next car purchase!! Couldn’t have done it with out Austin and Seth! My family and I will be back for our next car purchase!! More
by sarahjo730
Employees Worked With
Austin Pies, Seth Krasne
July 02, 2020
The level of service at Buick GMC of Omaha was amazing! The awesome people answered all of my questions thoroughly and we’re helpful every step of the way. The awesome people answered all of my questions thoroughly and we’re helpful every step of the way. More
by LESLIEWEHRLIMCFARLIN
July 01, 2020
Convenient, friendly, and flexible. I love the valet service and was so pleasantly surprised at how well the process went. I booked my appointment online, it was confirmed via email and a phone call. Th service and was so pleasantly surprised at how well the process went. I booked my appointment online, it was confirmed via email and a phone call. Then the folks picking up and returning my car were so friendly and easy to work with. More
by LINNEA.WEISBACH
Employees Worked With
Stephanie
July 01, 2020
Had oil change and tire rotation last Saturday at gmc plaza..the next day I changed my air filter and had noticed they didn't top off or fill my wind shield wiper fluid. Spent 90 dollars and they didn't plaza..the next day I changed my air filter and had noticed they didn't top off or fill my wind shield wiper fluid. Spent 90 dollars and they didn't do that...makes me wonder what else they may have skipped on the service. Not happy about that and I am not sure I will be back. More
by jkiley2323
Employees Worked With
service dept gmc plaza
June 30, 2020
They were quick to get me in and even offered a shuttle to get me to work. They did a great job. The service team was great. to get me to work. They did a great job. The service team was great. More
by TABITHAKRACHT
Employees Worked With
June 29, 2020
We approached the service center wearing masks and the representative did not offer to wear one. He continued talking without offering to put on a mask. I called the manager before picking up the vehicle representative did not offer to wear one. He continued talking without offering to put on a mask. I called the manager before picking up the vehicle from the oil change and asked what is in place to keep us safe. He said protocols are to ask if we want a mask (when a service professional sees up approach wearing a mask). He said that training would be conducted Before I returned. After the call, I met the same service representative who did not offer to wear a mask. I was wearing a mask carrying a bottle of disinfectant and wipes. I had to ask him to put on a mask. And he had to look around to find one. Super uncomfortable. My call was 100% ignored. No way the dealership is enforcing this policy. This is my first Buick & May end up being my last. I may never return to the dealership (I like to service at the dealership/personal preference). I felt disrespected over a basic matter. More
by Di
Employees Worked With
Kyle
