
Woodhouse Buick GMC of Omaha
Omaha, NE
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Impressive The dealership showroom is very impressive showing both new and used vehicles indoors in a comfortable atmosphere. The sales team is very courteous an The dealership showroom is very impressive showing both new and used vehicles indoors in a comfortable atmosphere. The sales team is very courteous and respectful. More
Pleasant experience The overall experience was good given the distance, the process was simple and quick. One of the benefits was the delivery of my new vehicle, they de The overall experience was good given the distance, the process was simple and quick. One of the benefits was the delivery of my new vehicle, they delivered it to my front door. More
Service experience Service writer Jeff Knoll was very helpful and professional as he always is. The car was serviced promptly and the mechanics did a fine job. The waiti Service writer Jeff Knoll was very helpful and professional as he always is. The car was serviced promptly and the mechanics did a fine job. The waiting area was very comfortable and friendly. More
Very helpful, knowledgeable They take the time to care for the customer. Very helpful and explain the issue with a fix. The same service person helps me all the time. They take the time to care for the customer. Very helpful and explain the issue with a fix. The same service person helps me all the time. More
Awesome ice cream cart and staff!! If you have a chance to visit this dealership I highly suggest hitting up the ice cream cart!!! Huge selection of ice cream and cars/ trucks for every If you have a chance to visit this dealership I highly suggest hitting up the ice cream cart!!! Huge selection of ice cream and cars/ trucks for everyone. They have a pretty great group of people that work there. GUS my salesman was upfront and honest. The finance guy Carey remembered my first name when I came to pick up my car 2 days later which i thought was pretty impressive. Awesome car buying experience!!! Thanks everyone! I'll definately be back for another car and their ice cream cart!!! More
Sierra 1500 Chris and team did a great job showing me the vehicle that meet my needs and budget. I would highly recommend Woodhouse GMC. I will definitely come b Chris and team did a great job showing me the vehicle that meet my needs and budget. I would highly recommend Woodhouse GMC. I will definitely come back for future purchases. More
bait and switch ad on oil change woodhouse oil change coupon for 24.95 turned out to be $69.00 competitive coupon was 24.99 for the same oil you used in my Buick S U V No longe woodhouse oil change coupon for 24.95 turned out to be $69.00 competitive coupon was 24.99 for the same oil you used in my Buick S U V No longer trust Woodhouse Ed Rose More
Fuel Injector service I was charged way too much for a service. Fuel injector issue on a new vehicle was extremely expensive and I felt pressure to pay. I’ve purchased 3 GM I was charged way too much for a service. Fuel injector issue on a new vehicle was extremely expensive and I felt pressure to pay. I’ve purchased 3 GMC’s and 1 Chevy in the last 5 years. Issues with the last two vehicles will prevent another purchase. More
Oil change and tire rotation I was extremely satisfied with the service performed. My oil change was done but the tire rotation did not occur as I was informed that my tires are g I was extremely satisfied with the service performed. My oil change was done but the tire rotation did not occur as I was informed that my tires are getting close to recommended replacement. We were not ready for that today so we opted to do it on our next visit or coming up soon. Please understand that the customer service and courtesy were great but I only gave 4 out of 5 stars because when I bought the car from Plaza Buick, I bought it with lifetime carwashes included, but since Woodhouse took it over, that is no longer available to me. Furthermore, I am even more disappointed that I don’t even get it washed when I bring it back to the dealer I purchased it at for an oil change. Kind of disappointing...considering the deal was made when I bought the vehicle. (The funny thing is, I probably only brought it in for just the “free” car wash only about half a dozen times a year… It was the “principle” of taking that benefit away even though it was agreed upon at the time of purchase. Don’t misunderstand, I really do appreciate your service department and they always do a GREAT job!! More
Part replacement My seat warmer went out so I scheduled an appointment, rearranged my schedule and others to help get my car in; drove it two days later and my warmer My seat warmer went out so I scheduled an appointment, rearranged my schedule and others to help get my car in; drove it two days later and my warmer still didn’t work. Had to make another appointment and rearrange schedules (I have two small children) take it in to find out they never connected the cords in the electrical part Dumb mistake and a huge inconvenience for my family. I wish they would have TESTED the part before calling and saying it was fixed. More