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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
617 Reviews

617 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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August 30, 2019

Top Notch Service and Body Shop Mike Hehl, Jeep Service Manager, and Tom Davies, Collision Center Director are fantastic! The service as well as the body shop do nothing but outstan More

by Buckeye Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Davies
Sep 04, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and taking the time to share with us your experience! We appreciate your business and look forward to serving you again in the future!

August 29, 2019

Had Van serviced Wayne Haley helped me out so much today. Didn’t even have an appointment and he still took time helped me and made sure my van was safe for my kids n More

by AMYFRIEND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Aug 29, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and taking the time to share with us your experience! We appreciate your business and look forward to serving you again in the future!

August 20, 2019

Needed Dealership to make new transponder key Everyone at the dealership was awesome !let me say this is a busy busy place which made the service that I'm describing so awesome..Everyone was so ni More

by Brian jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sorry,don't remember the names
Aug 20, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review! We appreciate your business and knowing you had a great experience! We look forward to serving you again in the future!

August 15, 2019

Good, but frustrating Dropped my wife's Jeep off at 8 a.m. to have passenger side airbag replaced due to recall. Joe was friendly, polite, helpful. Took down all the rele More

by TMK13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cannon
Aug 20, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us, and we hope that you’ll continue to give us the opportunity to serve you.

August 09, 2019

Excellent Service and Communication Warranty work. I drove right in for my 9 am appointment. Pat drove my grandchild and me home. Friendly and a good driver. Wayne was my service agent. More

by Becca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Par, Wayne Haley
Aug 14, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

August 09, 2019

Ownership details The service manager actually did a walk around my car to look for ding or dents before service. He said “ I want to give you your car the way it was! More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick w. Witter
Aug 14, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 04, 2019

Recall and tires replaced Great service and friendly staff. I would highly recommend using Yark and refer Mr. Joe Cannon. He has helped me and my family for years! More

by Sfakhari03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cannon
Aug 08, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

July 31, 2019

Slow service Price was reasonable but the time was ridiculous. My "appointment" was at 10:30 Thursday morning and I didn't get a diagnosis until Monday afternoon. More

by Raetori19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Aug 01, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! When making an appointment for your vehicle, the stated time is when you are to see your advisor and explain the issue(s) you may be having with your vehicle at that time. Your vehicle is then placed in line to have a tech inspect and/or repair your vehicle. We do try to get to your vehicle as soon as possible but other appointments and work load may interfere. We appreciate your business and hope that you'll allow us to serve you again in the future!

July 25, 2019

Overpriced Car wouldn’t start so had it towed to Yark. Was told there is a $115 diagnostic fee which most places deduct from your final bill, not Yark. Was told More

by DanHjeep2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Cannon
Aug 14, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any inconvenience or frustration it may have caused you. Your review has been forwarded to proper management and we are investigating your concerns. After further investigation, these Jeeps have complex electrical systems and one or multiple conditions could cause loss of power. We went through every system on your vehicle to verify that it was a battery issue. The diagnostics fee was credited and put towards your repair. Once again, please accept our sincere apologies.

July 24, 2019

Quick In and out in 30 minutes, joe Cerveny is always professional and does a great job...I will continue to come back, great job thanks More

by Joe123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! If there is anything more we can do, please let us know!

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