Yonkers Kia

I love all the guys in Yonkers Kia. They are nice, approachable, service people great, sales people nice. Customer service excellent. Service people lovable, they attend to your needs right away: Joh approachable, service people great, sales people nice. Customer service excellent. Service people lovable, they attend to your needs right away: John, Efraim, Singh and the rest I failed to name. Reservation to check in just a breeze and hey, great coffee too if you're early🙂. More

Excellent timely service with explanation of services. What I asked for was done and I was feted s ride home plus s cup of coffee! What I asked for was done and I was feted s ride home plus s cup of coffee! More

Happy in the End, but a Stressful Experience The dealer offered me a very good price for my new car, which was scheduled for delivery a week later. Ultimately I did get a beautiful car (2020 Kia The dealer offered me a very good price for my new car, which was scheduled for delivery a week later. Ultimately I did get a beautiful car (2020 Kia Soul EX) for a very good price. There was a good deal of stress along the way, however. I told the dealer that I was agreeing to the purchase contingent on their providing me with a loaner if delivery was delayed, to which they agreed ("Yes, no problem."). The car was, indeed, delayed. I was assured repeatedly I'd get the loaner up until the day before I needed it, and then the dealer did not return my texts and phone calls. So not only did I not get my loaner, but I was never even told "no loaner," I was just left hanging. At the last minute, I had to get a rental. This experience led me to loose trust. Thus, when the car delivery was postponed again by another week, I ended up calling Kia customer service to find out where the car was. The next day the dealer let me know that my car had arrived (well before the predicted delivery date). Possibly coincidence. Ultimately, the dealer did make good on the agreed upon price and I got my car. The $630 I had to spend on the rental obviously diminished the value of the deal to a notable extent. Also, the assurance re the loaner took me out of the market and the possibility of finding a different deal. Finally, the assurances I'd get the loaner, and the ultimate lack of follow-through made me feel stressed out and misled. When I went to buy/take possession of the car, I complained to the dealer about his failure to come through on the loaner and asked if they could compensate me for the rental. They did not compensate me for the $630 rental. I understand this would have been difficult because they were giving me a low price for the car. They did give me a coupon for some free oil changes. So, in the end, I still got a good deal on the car, and I am happy with my purchase. However, the car-buying experience would have been much more positive if they had provided me with the loaner as promised, or else had never assured me they could do so, More

Jerry was very helpful and nice. Very good salesman. Would recommend going to Jerry for anyone that needs a car. Will be back here for my future cars. Would recommend going to Jerry for anyone that needs a car. Will be back here for my future cars. More

Remote Purchase Worked with Sal on the remote purchase of a Kia near the height of the pandemic. He was upfront, responsive and a pleasure to work with. Worked with Sal on the remote purchase of a Kia near the height of the pandemic. He was upfront, responsive and a pleasure to work with. More

The service department staff is professional and courteous. U give them kudos. I spent 3 hrs there for an oil change. I wasn’t happy about that. courteous. U give them kudos. I spent 3 hrs there for an oil change. I wasn’t happy about that. More

Took my Kia Sorento to the Yonkers Kia service center due to a recall. The staff was pleasant and helpful. Even offered to place my registration sticker on the window. Wait time was reasonable. to a recall. The staff was pleasant and helpful. Even offered to place my registration sticker on the window. Wait time was reasonable. More

Tony and Carlos are the best! I went to this dealership after i got referred to them by AutoCreditExpress.com. I had little hope because my credit isn't good, but i had to give it I went to this dealership after i got referred to them by AutoCreditExpress.com. I had little hope because my credit isn't good, but i had to give it a try. But i was positively surprised by the the staff here at Yonkers Kia, especially by Tony and Carlos who worked it out like a charm, and i went out of the dealership driving my new vehicle at a very reasonable price. Kudos Yonkers Kia, and for Tony & Carlos! More

The service And sales departments were very professional and all the staff was more then respectful! Thank you for all your help and kindness! Much appreciated!! and all the staff was more then respectful! Thank you for all your help and kindness! Much appreciated!! More