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Younger Nissan of Frederick

Frederick, MD

4.9
2,923 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,923 reviews

February 11, 2017

Excellent Service My transmission on my current car needed to be replaced, and Steve and Philip really worked hard to get me into a new car at the best possible value. More

by Chrisg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Sizemore, Steve Latour
Mar 03, 2017 -

Younger Nissan of Frederick responded

Good job team for taking care of our customers . Thank You Steve Farley GM

February 10, 2017

Great dealership and staff We just bought our third new Nissan from Steve at younger Nissan. The staff is very friendly and informative. Steve Latour is always very professional More

by Jmancini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Latour, Kevin Caudell, Barbara Windsor
Mar 03, 2017 -

Younger Nissan of Frederick responded

Team great job keep it up. Thank you Steve Farley GM

February 09, 2017

There isn't enough stars I hit a deer and they restored the body and paint to perfection! Cant thank these guys enough. Great work. Professional and worked well with my insura More

by Jessica H Spurgeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergiu Pricepa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Bostic, Jason Barber, Jay Rowse, Bill Sprague, Matt Swaim
Mar 03, 2017 -

Younger Nissan of Frederick responded

Bill tel the team this customer is happy keep up the good work. Thank you Steve Farley GM

February 08, 2017

Repairs and communication are terrific. Both times have been exceptional. Easy access to service lanes, they kept me up to date with status if taking a while, and it was easy to get an appoi More

by mds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Bostic
Mar 03, 2017 -

Younger Nissan of Frederick responded

Service way to take care of customer, keep it up. Thank you Steve Farley GM

January 31, 2017

New Car Buy First impression with my salesman (Steve Latour) was very poor. The rest of my experience was exemplary and Younger Nissan really stepped up to the pl More

by ebthehunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil, Steve Latour, Kevin Caudell, David Fultz
Feb 02, 2017 -

Younger Nissan of Frederick responded

Glad we could make you happy, we appreciate your business and want the say enjoy your new Titan Thank You Steve Farley GM

January 31, 2017

Outstanding salesmanship. Went way "above and beyond!" My salesman, Chris Curry, was incredible! Things could not have been more hectic that Saturday that I went in to "look" at cars and Chris made the pr More

by lbferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Curry
Feb 02, 2017 -

Younger Nissan of Frederick responded

Way to go Chris and Ed It is great to see you take care of your customers Thank You Steve Farley GM

January 30, 2017

Outstanding Customer Service Skills Jim welcomed me from the door with a big friendly smile and immediately asked how he could be of my assistance. I told Jim what I wanted and he told More

by Lilm2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Burdis
Feb 02, 2017 -

Younger Nissan of Frederick responded

Thanks for your business, here at Younger Nissan we really appreciate you business Thank you Steve Farley GM

January 25, 2017

Very good customer service I brought my car for 20k mile maintenance to younger nissan, they have done pretty good job on it. They also provided a shuttle service and that was More

by Sam Marcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Bostic
Jan 30, 2017 -

Younger Nissan of Frederick responded

Great job Allen keep up the great customer service . Thank you Steve Farley GM

January 22, 2017

Good service Everyone was very friendly, they worked with me in what i wanted. I didnt feel pressured into something i didnt want. I was treated with respect and f More

by rogue 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Jackson, Jim Burdis
Jan 30, 2017 -

Younger Nissan of Frederick responded

WOW great job everyone this customer is really happy good job . Thanks for your business Steve Farley GM

January 22, 2017

Honest & Helpful The entire staff was helpful and respectful of our needs. They really worked to give us the best deal possible and, especially, the best deal that wa More

by PATRICK SACCOIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Latour, Chris Curry
Jan 30, 2017 -

Younger Nissan of Frederick responded

Thanks for taking the time to comment, we appreciate your business. Thank You Steve Farley GM

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