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Younger Nissan of Frederick

Frederick, MD

4.9
2,925 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,925 reviews

August 11, 2016

Got a Nice Deal on a Used Car Visited the Yonger Nissan dealership for the second time to look at a used car and got a great deal on a used Toyota Camry. More

by sanchow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Shelley Clark
Aug 15, 2016 -

Younger Nissan of Frederick responded

Thank you for choosing us! We are glad we were able to get you into a vehicle that you love. Happy Motoring, Steve Farley, GM

August 08, 2016

Easiest vehicle purchase in my life I have never had such an easy time purchasing a vehicle. I did my research and reached out to several dealers. Only the Younger team was willing to ne More

by Gilbert V Herrera
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Burdis, Kevin Caudell
Aug 08, 2016 -

Younger Nissan of Frederick responded

Mr. Herrera, we are pleased to know how easy of a purchase you had with Younger Nissan of Frederick. Thank you for taking the time to write about your over the phone buying experience. Fair Deal, No Pressure, No Drama, nor No Long Wait, how great is that! Congrats on your purchase and we will see you in service. -Steve Farley, GM

August 08, 2016

An absolute pleasure! Had not planned on buying a new car, but my son's old car was beyond repair and we needed to replace it. Phil Sizemore was fantastic. He was helpful More

by RGNet5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Sizemore
Aug 08, 2016 -

Younger Nissan of Frederick responded

Congratulations to your son for his first New Car purchase on his own! Thank you for choosing Younger Nissan of Frederick and for your kind words about your experience. Smooth and easy, that's what we like to hear! We appreciate you and your son. Happy Motoring, Steve Farley, GM

August 02, 2016

I had an EXCELLENT EXPERIENCE!!! My husband spoke to David Fultz by phone when we discovered that your dealership had the 2016 Murano I was looking for. My husband was getting ready More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, David Fultz
Aug 04, 2016 -

Younger Nissan of Frederick responded

Lori, Congrats on your NEW Murano! Thank you for your kind words about David and Kyle. We are so glad to hear how happy you were with our customer service and your overall experience. We hope to see you back for your first Oil Change! -Steve Farley, GM

July 30, 2016

Recent service on Frontier I recently dropped my 2007 Frontier off for an oil change and AC service. First of all, Jay quoted me a cost of $129 for the AC sevice but when I pic More

by mynoopy
Recommend Dealer
Yes
Employees Worked With
Jay Rowse
July 29, 2016

Outstanding customer service! Purchased both a Pathfinder and a Murano at Younger Nissan. Have continued to receive outstanding customer service before, during, and after our purch More

by Jamie F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Sizemore
Aug 04, 2016 -

Younger Nissan of Frederick responded

Thank you for choosing Younger Nissan of Frederick and welcome to the family. We thank you for your 5 star review and for your kind words about customer service. We will see ya next time! -Steve Farley, GM

July 25, 2016

NO, BS I have made many vehicle purchases over the years. This purchase ranks at the top. Bottom-line NO BS. Dealing with Jim Burdis on this purchase was a v More

by Popeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Woolfson , Jim Burdis
Jul 25, 2016 -

Younger Nissan of Frederick responded

WOW, what a great compliment. Thank you for taking the time to write about Younger Nissan of Frederick and how easy your car buying experience was. We are glad to have you as one of the family. Thank you for "Being One" -Steve Farley, GM

July 20, 2016

Great Experience! I went to Younger after spending the day at a dealership in Rockville and having a TERRIBLE experience. Although I live within miles of Younger, I did More

by kk88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Chris Curry , Brian Rogers
Jul 25, 2016 -

Younger Nissan of Frederick responded

We are truly sorry about your experience in Rockville, but we are glad that your experience there brought you to Younger Nissan of Frederick. I am so pleased to hear that you had such an awesome experience and that Chris was able to find you the EXACT Rogue you were searching for! Most people do not know that if we don't have it, we can most likely get it! Thank you for choosing us and we are so glad to hear that you LOVE your new SUV. Happy Motoring, Steve Farley, GM

July 19, 2016

Don't Use the Body Shop-its a Joke Customer service is horrible. Turnaround time is horrible. The General Manager (Steve) is rude and does not appropriately follow through with anythi More

by D123
Recommend Dealer
No
Employees Worked With
Other Employees : Bill Sprague
Jul 25, 2016 -

Younger Nissan of Frederick responded

We are truly sorry about your experience with our body shop. We strive very hard to communicate with our guest and move quickly through the process. However, at times some projects do take a little longer. We make it a point to take our time and ensure that quality work is provided to every individual. Younger Nissan of Frederick's Body Shop is considered one of the best in the area and we strive to keep up that reputation.

July 14, 2016

Women Beware! What a horrible customer service experience I had dealing with Jay! I will NEVER bring my car to Younger Nissan again - nor will I buy a new car from More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Barber, Jay Rowse
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