
Younger Nissan of Frederick
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 2,925 reviews
Got a Nice Deal on a Used Car Visited the Yonger Nissan dealership for the second time to look at a used car and got a great deal on a used Toyota Camry. Visited the Yonger Nissan dealership for the second time to look at a used car and got a great deal on a used Toyota Camry. More
Easiest vehicle purchase in my life I have never had such an easy time purchasing a vehicle. I did my research and reached out to several dealers. Only the Younger team was willing to ne I have never had such an easy time purchasing a vehicle. I did my research and reached out to several dealers. Only the Younger team was willing to negotiate with me by email without me giving my phone number. I only gave my phone number after we negotiated a deal. They never bothered me or put any pressure. When I got to the dealership, everything was ready for me to sign. Again, a fair deal, no pressure, no drama, no long waits at the dealership. I will definitely return to Younger Nissan next time I need a vehicle. More
An absolute pleasure! Had not planned on buying a new car, but my son's old car was beyond repair and we needed to replace it. Phil Sizemore was fantastic. He was helpful Had not planned on buying a new car, but my son's old car was beyond repair and we needed to replace it. Phil Sizemore was fantastic. He was helpful, honest, pleasant and respectful. This was my son's first real new car purchase and Phil very patiently guided him thru the process and took his time to make sure my son understood everything. Phil listened and understood our needs and got us a great new Nissan Rogue, at a great price. This is the 3rd car I've bought from Younger Nissan (all Rogues), but they were all for my kids. After dealing with Phil, I may be trading in my Ford when the time comes, for a new Nissan from Younger. I've bought close to 20 cars in my lifetime for my family and myself and this was one of the smoothest, easiest transactions I've ever had. I'll be back to Younger again for the next one! More
I had an EXCELLENT EXPERIENCE!!! My husband spoke to David Fultz by phone when we discovered that your dealership had the 2016 Murano I was looking for. My husband was getting ready My husband spoke to David Fultz by phone when we discovered that your dealership had the 2016 Murano I was looking for. My husband was getting ready to leave the country for a 10 day business trip so I needed to go to the dealer to buy the car by myself. My husband wanted everything to go smoothly for me since I had to go to the dealer and actually purchase the car myself (something that I have never done before), David certainly did make the whole process easy. Kyle Warfield was also very helpful during the financial part of the process. David Fultz was great in having the car available for me to see and test drive. I took the car for a ride, I loved the car so I bought it! The whole transaction went very smoothly, I would definitely by another car from Younger Nissan of Frederick and would recommend Younger Nissan of Frederick to anyone looking for a car. More
Recent service on Frontier I recently dropped my 2007 Frontier off for an oil change and AC service. First of all, Jay quoted me a cost of $129 for the AC sevice but when I pic I recently dropped my 2007 Frontier off for an oil change and AC service. First of all, Jay quoted me a cost of $129 for the AC sevice but when I picked my truck up the charge was $172. This did not include the oil change as I had 1 complimentary oil change remaining. Secondly, Jay insisted that I needed a complete brake job on my vehicle. This was odd considering that I had recently replaced all 4 rotors and pads. Additionally the truck was recently serviced by Younger for a brake system flush and there was NO MENTION of brake wear at that time (a few weeks ago). Interestingly when I looked at the lug nuts on all 4 wheels I could clearly see from the dirt on them that the wheels could not have been pulled for brake inspection. Ill continue to use Younger Nissan and in fact just bought another vehicle. However when it comes to service I will ONLY deal with Doug in their service department. More
Outstanding customer service! Purchased both a Pathfinder and a Murano at Younger Nissan. Have continued to receive outstanding customer service before, during, and after our purch Purchased both a Pathfinder and a Murano at Younger Nissan. Have continued to receive outstanding customer service before, during, and after our purchases!!! The quality of our sales and maintenance experiences will keep us coming back! More
NO, BS I have made many vehicle purchases over the years. This purchase ranks at the top. Bottom-line NO BS. Dealing with Jim Burdis on this purchase was a v I have made many vehicle purchases over the years. This purchase ranks at the top. Bottom-line NO BS. Dealing with Jim Burdis on this purchase was a very good experience. I have already recommended Jim and this dealership to friends and family, would definitely return. I need to add Derrick Woolfson in the office was also very helpful with a minor issue, not the fault of the dealership. Younger Nissan understands customer service. More
Great Experience! I went to Younger after spending the day at a dealership in Rockville and having a TERRIBLE experience. Although I live within miles of Younger, I did I went to Younger after spending the day at a dealership in Rockville and having a TERRIBLE experience. Although I live within miles of Younger, I did not start my shopping experience there because I didn't see the car I wanted on their online inventory list. That was my biggest mistake! We stopped at Younger on a whim thinking maybe they had new inventory that wasn't posted yet, or they would have another combo that I could learn to love. I am so glad we stopped in. We were greeted by Chris in the lot who immediately went to check the inventory to see if they had what I was looking for. He quickly pulled up a Rogue that was similar to what I wanted but wasn't the color I was looking for. Chris listened to what I was looking for and put Brian to work! Knowing I had a bad experience earlier in the day, Brian and Chris were upfront and open during the negotiation process. Brian was able to find the EXACT Rogue I wanted including the random quirky features that were deal breakers for me in under a day. Brian kept me in the loop with how his search was going and the delivery of the vehicle. Once the car was at the dealership, I stopped in after work to complete the process. We were in and our in less than 2 hours. Chris took us around the car and went through the features, Kyle took care of the financing and they car was ours! I really can't say enough about the customer service we received. They made buying the car I LOVE easy and painless. I highly recommend... even if you don't see exactly what you are looking for online, stop in. You may be pleasantly surprised like we were! More
Don't Use the Body Shop-its a Joke Customer service is horrible. Turnaround time is horrible. The General Manager (Steve) is rude and does not appropriately follow through with anythi Customer service is horrible. Turnaround time is horrible. The General Manager (Steve) is rude and does not appropriately follow through with anything. The Manager of the body shop (Bill) is rude and incompetent. It took 2 weeks to repair my roof after a branch put two minor dents in it. The body shop damaged my driverside visor and interior grab handle. My car had black overspray all over it. The roof moulding on both the passenger and driver side was not properly reinstalled. It took over one week to fix the issues and their 'fix' for most of the items was glue. Most of the work was completed by the body shop Estimator and not a trained and qualified Technician. When I requested my money back I was told they would not do it because their (incompetent) technicians needed to be paid. Despite all of the issues and requesting repairs they still managed to leave the car in an unfinished state. The entire company is unprofessional and I do not recommend their services, go elsewhere for superior quality. More
Women Beware! What a horrible customer service experience I had dealing with Jay! I will NEVER bring my car to Younger Nissan again - nor will I buy a new car from What a horrible customer service experience I had dealing with Jay! I will NEVER bring my car to Younger Nissan again - nor will I buy a new car from them. He was just extremely rude, abrupt and dismissive. I noticed that he spoke very professionally to male customers - but his tone and demeanor was very impatient and inappropriate with female customers. I arrived at 11:15 - but it took 15 minutes for Jay to check my car in, in part because he seemed to be having trouble operating the computer. He literally made me stand in front of his desk for a full five minutes while he did other work & ignored me. At first he told me it would be $115 for them to check why the engine light had come on in my car. I told him that sounded high - and that I had paid less in the past for them to run a diagnostic. Suddenly the price went down to $65. I have had previous issues at this dealership with inconsistent pricing. Jay told me there is a range. Really? Seems to me like the price should be the same for everyone - men & women. I waited from 11:30 - 1:30 with no word from Jay. I could plainly see my car sitting in the garage with paperwork on the windshield - nothing happening. Meanwhile, customers who arrived after me had come & gone. I tried to get Jay's attention a few times when he passed through with other customers, but he ignored me. Finally, I asked the man at the desk if he could find out what was going on with my car. I heard him on the phone asking if Jay had gone to lunch. He told me Jay would be right out - so I waited and waited - and waited some more. At 1:55 I approached the desk again, telling them I was still waiting. Finally, Jay appeared - and yelled at me! Yes, he actually yelled at me - telling me that he was looking for the tech & that I would have to wait. At that juncture I asked to speak to the manager. Soon Justin Barber, the service manager appeared. From the get go he was hostile & nasty. He told me that my car was "all jacked up" that the tires were off it and I would have to wait. Did I want to come see it? He was gonna show me! He marched me to the back - on the way I let him know that my car had been sitting in the bay - apparently finished - since before 1:30. I don't have the time to detail my ridiculous conversation with Justin Barber. Suffice it to say that he made Jay Rowse look like a prince by comparison. They quoted me almost $1,500 claiming there was a major problem with my emissions system. My car very recently passed the emissions inspection, so I find their diagnosis hard to believe. I had an oil change at their dealership May 19 - just two months ago. My car passed every test and I was told it was in good shape. Suddenly, today, my car mysteriously fails 8 tests - hard to believe. Justin Barber could not even be bothered to apologize for the fact that I waited hours with no word from Jay and he couldn't have cared less that I was treated rudely. When I asked who his supervisor was he pretty much dared me to go complain - implying that his supervisor would support his outrageous treatment of a customer. I paid $63 and wasted 3 hours of my time - on top of that I felt abused. I am taking my car someplace else for a second opinion. If their estimate does not mesh with the facts I will be filing a complaint with the Better Business Bureau and the State Attorney General's Office. Women Beware! More