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Younger Nissan of Frederick

Frederick, MD

4.9
2,729 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,729 reviews

April 22, 2015

Very good customer service I went there to get a oil change and it was very quick. My appointment was for later in the day but they were able to accommodate earlier. Very friend More

by sur0112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bromwell
Apr 22, 2015 -

Younger Nissan of Frederick responded

Way to go Service team! I am glad to hear that you had a good experience. We appreciate your business, and value your feedback. Regards, Steve Farley GM/Managing Partner

April 20, 2015

Excellent Customer service I purchased the paint sealant package with my new 2014 Nissan Sentra. From getting into the rental to picking up my finished car the process was so More

by scshain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Casey (maybe) very polite young man.
Apr 21, 2015 -

Younger Nissan of Frederick responded

Way to go Sergiu! I am very pleased to hear that everything went smoothly. We sincerely appreciate your business, and value your kind feedback. Regards, Steve Farley GM/Managing Partner

April 16, 2015

Best Car Buying Experience EVER! Jason at Younger went above and beyond for me while upgrading from my 2012 Rogue to the new 2015! He listened to what I was looking for and he delive More

by bragg1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 20, 2015 -

Younger Nissan of Frederick responded

Way to make it happen Jason! That is awesome. The newly designed model sure is a showstopper! We sincerely appreciate your business, and value your feedback! We look forward to seeing you on your first service visit. Regards, Steve Farley GM/Managing Partner

April 14, 2015

Jim Burdis is an excellent sales associate. We hadn't shopped for a car in 14 years and we were very leary of a high pressure sales job. Our experience was th More

by Diane417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Burdis
Apr 20, 2015 -

Younger Nissan of Frederick responded

Way to go Jim! I am very happy to hear about your experience. We sincerely appreciate your business, and value your kind feedback. We look forward to seeing you on your first service appointment. Regards, Steve Farley GM/Managing Partner

April 12, 2015

Awesome team work Went to trade in my Sentra I had purchased there less then two years ago. I can honestly say I have never seen such teamwork and devotion to custome More

by scshain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Dibiase
Apr 13, 2015 -

Younger Nissan of Frederick responded

Way to go team! I am so glad to hear that you had a great experience! We appreciate your business, and value your feedback! Regards, Steve Farley GM/Managing Partner

April 12, 2015

Too long Made an appt for 730 am for oil change and check blind spot sensors. Was told that the blind spot sensor was not working bc the washer fluid was low a More

by Bvd006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
Apr 13, 2015 -

Younger Nissan of Frederick responded

Good Morning, I am terribly sorry for your less than satisfactory experience. Please know, that we take all reviews seriously. I would like to speak with you, and see, if anything, what I can do to make this right. I cannot change the inconvenience, but I am confident we can work something out. I can be reached directly at 240.315.1877 - I sincerely appreciate your business, and value your feedback. This helps us better understand how we can better our customers experience. I look forward to working with you. Regards, Steve Farley GM/Managing Partner

April 10, 2015

Exceptional! Every individual I encountered went out of their way to provide great customer service. Jonathan Harper went above and beyond, understood my time con More

by Vikingdoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Harper
Apr 10, 2015 -

Younger Nissan of Frederick responded

Way to go Jonathan! I am very happy to hear that you had such a good experience. We appreciate your business, and value your feedback. We look forward to seeing you on your next service visit. Regards, Steve Farley GM/Managing Partner

April 10, 2015

A good Experience Karen Luedeman was an exceptional dearler. I was impressed with her knowledge of each vehicle we took out to test drive. I would recom More

by JoAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 10, 2015 -

Younger Nissan of Frederick responded

Way to make it happen Karen! I am very happy to hear that you had a great experience. We certainly appreciate your business, and value your kind feedback. Regards, Steve Farley GM/Managing Partner

April 10, 2015

awesome experience Nathan was wonderful..worked with what I wanted from size of vehicle down to payments..and he made it as quick as possible. ..Nathan love my murano :) More

by happystefy15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Cipperly
Apr 13, 2015 -

Younger Nissan of Frederick responded

Way to go Nathan! We sincerely appreciate your business, and value your kind feedback. Enjoy your new Murano! Cheers, Steve Farley GM/Managing Partner

April 06, 2015

Talk to a professional sales person Was shopping for a new truck for about 3 months had some family issues pop up and truck shopping was on hold Jim B.at younger nissan had been in touch More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick I believe is Jim's manager, Nick Dibiase, Jim Burdis
Apr 10, 2015 -

Younger Nissan of Frederick responded

Way to go Jim! I am glad to hear that you had such a good experience! I sincerely appreciate your business, and value your kind and generous feedback. We look forward to seeing you on your next Service visit! Regards, Steve Farley GM/Managing Partner

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