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Younger Nissan of Frederick

Frederick, MD

4.9
2,710 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,710 reviews

December 12, 2014

False adversiing for Amazon gift card Karen was helpful when I wanted to test drive the Versa and Sentra. When I decided to not buy a Sentra, I never got any response back from her. She More

by jonbong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 31, 2015 -

Younger Nissan of Frederick responded

Dear Customer, I am terribly sorry for the inconvenience. We have emailed the code for the gift-card, and have resent it to ensure that it is delivered. Sometimes the gift card (depending on mail settings) can go to the span folder. Should you have any concerns please reach out to Jillian Vodges at 301-662-0111 Regards, Steve Farley GM/Managing Partner

December 03, 2014

New car and service I went in for my last free oil change and was contemplating trading in the vehicle I have purchased in January for a vehicle with better gas mileage a More

by jaestep12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Warfield
Dec 06, 2014 -

Younger Nissan of Frederick responded

Way to go Kyle! We appreciate your business here at Younger Nissan as a loyal customer. And value your feedback. We look forwarding to seeing you on your next service visit! Regards, Steve Farley GM

December 01, 2014

Excellent service! Very courteous and knowledgable personnel, prompt service with little waiting time. I bought the car from this dealer and I service my car here every More

by gradet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2014 -

Younger Nissan of Frederick responded

Way to go team! I am very glad to hear that you had a great experience. We appreciate your business, and value your feedback. Regards, Steve Farley GM

November 22, 2014

RE: recommended services on wife's Nissan Cube Gary, appreciate your follow-up. Truth is, we will have to get the 2 services recommended (trans and coolant) but probably not at your shop. Your pric More

by gnizer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 24, 2014 -

Younger Nissan of Frederick responded

Good Morning Gordon, I appreciate your coming into the store. I had our Service Manager follow up to see what we can do, as we would love to earn your business here at Younger Nissan. We look forward to seeing you when you come in for your Service appointment. Should you need anything please feel free to contact me directly. Regards, Steve Farley GM/Managing Partner

November 19, 2014

Amazing service Wouldn't go there if it weren't for Emma's impeccable service!!! She is an essential asset to your company. Trustworthiness is an important quality t More

by michelle.ham.395
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Younger Nissan of Frederick responded

Wow! Way to make it happen Emma! We sincerely appreciate your business, and value your kind feedback. We look forward to seeing you on your next Service visit. Regards, Steve Farley GM

November 16, 2014

Good job Emma did a great job working to get car fixed. She got my appointment quickly and l didn't have to wait long for information about what was going to h More

by jque356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 16, 2014 -

Younger Nissan of Frederick responded

Nice work Emma! I am very happy to hear that you had a great experience. We appreciate your business, and value your kind feedback. We look forward to seeing you on your next service visit. Regards, Steve Farley GM

November 07, 2014

purchasing a vehicle Great service by a friendly staff, especially Jim Gladhill. My lease on my truck was expiring & they made it possible for me to keep my truck. More

by tzd715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Gladhill
Nov 11, 2014 -

Younger Nissan of Frederick responded

Way to go Jim & Ed! I am glad to hear that you had a great experience. We appreciate your business, and value your feedback. We look forward to seeing you on your next Service visit. Regards, Steve Farley GM/Managing Partner

October 20, 2014

Outstanding assistance in buying new car. I went to Younger because of their large inventory of 2015 Altimas. I was treated extremely graciously by Mr Gladhill and the other people at Younge More

by david.drennen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gladhill
Oct 21, 2014 -

Younger Nissan of Frederick responded

Way to go Jim & Team! I am so glad you had a great experience. We truly appreciate your business, and value your kind feedback. Regards, Steve Farley GM

October 19, 2014

God Bless The Broken Road That Lead Me To Younger Nissan Over the past 3 months I have been talking to many different dealerships, trying to find the perfect car for me. I couldn't seem to find just what I w More

by babyjas22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2014 -

Younger Nissan of Frederick responded

Wow! Way to go Emma & Jason. Thank you so much for your kind words. We truly appreciate your business, and value your feedback. Regards, Steve Farley GM

October 13, 2014

Good, fast, friendly service I always use Younger Nissan for my service on my 2007 Maxima that I bought there. It has over 110,00 miles and they have kept it running well in all t More

by ferraras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2014 -

Younger Nissan of Frederick responded

Way to go Service team! I am very glad to hear that you are loving your 07 Maxima! We appreciate your business, and value your kind feedback. Regards, Steve Farley GM

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