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Younger Nissan of Frederick
Frederick, MD
2,928 Reviews
*********How does Younger Nissan of Frederick have so many reviews?**********
It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service.
Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better.
We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service.
Thanks to everyone that has provided feedback thus far!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 2,928 reviews
December 21, 2015
Great People You won't find a more friendly experience whether your touch point is purchase, service, sales or finance. My sales rep Steve has top-to-bottom knowl You won't find a more friendly experience whether your touch point is purchase, service, sales or finance. My sales rep Steve has top-to-bottom knowledge of every feature the Nissan Rogue offers. Doug took care of the minor issue I had with my radio and nav system immediately. Definately a smooth and well managed staff of professionals. More
by tomfl
December 18, 2015
Awesome experience I had such a great experience. Everyone went above and beyond to make me a happy customer. I will definitely go back to this dealership again and agai I had such a great experience. Everyone went above and beyond to make me a happy customer. I will definitely go back to this dealership again and again!!! More
by Jso1978
Employees Worked With
Other Employees :
Kyle Warfield, Allen Bostic, Jim Burdis, Jason Barber
December 15, 2015
Would Return We had a great experience at Younger Nissan. The staff were courteous and we felt comfortable with them and the deal we were given. If we were in th We had a great experience at Younger Nissan. The staff were courteous and we felt comfortable with them and the deal we were given. If we were in the market to buy another Nissan we would definitely go back to Younger. More
by jmb1837
Employees Worked With
Travis Brown, Nick Dibiase, Kyle Warfield
December 14, 2015
Fantastic Experience Younger Nissan made buying a new car painless. Chris Curry was very knowledgeable about the car I wished to purchase. He knew I was in a time constrai Younger Nissan made buying a new car painless. Chris Curry was very knowledgeable about the car I wished to purchase. He knew I was in a time constraint and was very respectful of that. I knew what I wanted and he helped me get just that. He is very thorough in his explanation of the car and what all it does. I was very pleased with my experience and I absolutely LOVE my car!!! More
by Teachinggator
Employees Worked With
Kyle Warfield, Chris Curry
December 13, 2015
great group We really hadn't planned on buying a Nissan but the test drive, and the people sealed the deal. A great group of people to work with, easy going, and We really hadn't planned on buying a Nissan but the test drive, and the people sealed the deal. A great group of people to work with, easy going, and honest. We were helped by JC he found the vehicle we were looking for, got us a good deal, made our experience a good one. More
by tree girl
Employees Worked With
JC, Kyle Warfield, JC Charles
December 06, 2015
service Doug is very professional, he has very good cumstomer service skills and knowledges about car maintenance. The service manager Jason is very frendly. Doug is very professional, he has very good cumstomer service skills and knowledges about car maintenance. The service manager Jason is very frendly. The service techinicians had done excellent jobs, they fixed my car fast and good! More
by Tat
Employees Worked With
December 03, 2015
New Car Purchase Went in one evening to research possible new cars for myself, and left with a newly purchased Altima. Service and information was very good, and purc Went in one evening to research possible new cars for myself, and left with a newly purchased Altima. Service and information was very good, and purchase price and trade-in value were excellent. Overall, I highly recommend Younger. More
by Satisfied
December 01, 2015
Mike and Kevin were great to deal with. I came just looking with no intention of actually purchasing a vehicle that day. Mike and Kevin were just completely upfront and honest and a pleasur I came just looking with no intention of actually purchasing a vehicle that day. Mike and Kevin were just completely upfront and honest and a pleasure to work with. When it looked like I might not be able to fit the car into my budget, they really went above and beyond and worked it so that I could afford the vehicle. We are very happy with the car and will definitely be coming back when we are in the market again. More
by Mike
December 01, 2015
Disappointed I bought a Nissan Rogue 2011 at Younger Nissan in Frederick, MD. They told me it was a 4 cylinder vehicle. That's not true. After 4 months, after so m I bought a Nissan Rogue 2011 at Younger Nissan in Frederick, MD. They told me it was a 4 cylinder vehicle. That's not true. After 4 months, after so many e-mails I got from them, I went to the dealer because my back tires are making noise when I make a turn. Long story short, they ask for $1,600 to fix a car they offered me as a "certified pre-owned". I was there from 8.00 am 'til 2:30 pm. Steve Farley told me he might put me in a different vehicle. I said "let's do it". Then, this guy Kevin Caudell thought like he was doing me a favor at all times. Terrible customer service. If I don't ask, they don't do anything. I just gotta fix the car somewhere else. At the end of the day, they 're just focused on sell the car. Period. Service? Customer satisfaction? Complete B.S. More
by FranciscoPolo
Employees Worked With
Other Employees :
Nick Dibiase, Kevin Caudell
December 01, 2015
Cool car, good price. Jim was very accommodating when I purchased my car, it was late and he stayed around through the entire process. Kevin was very straight forward regar Jim was very accommodating when I purchased my car, it was late and he stayed around through the entire process. Kevin was very straight forward regarding pricing and Kyle was great finishing up the paperwork in a quick, efficient manner. Thanks guys, the car is great. More
by Hey Shanley
Employees Worked With
Kyle Warfield, Jim Burdis, Kevin Caudell
