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Younger Nissan of Frederick

Frederick, MD

4.9
2,926 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,926 reviews

October 02, 2015

Purchase of New Car My husband and I had a 2011 Nissan Sentra that needed A LOT of work, so we decided to see if we could trade in our car. Upon visiting the dealership, More

by Jocie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Mike Schirf, Kevin Caudell
Oct 05, 2015 -

Younger Nissan of Frederick responded

Nothing beats that new car excitement, and we are very happy that we could be a part of that experience with you! Our team thrives on delivering the absolute best possible experience for our customers. Thank you for trusting in our team and for taking time to let us know how we are doing! Please don't hesitate to let us know if we can be of further assistance. Steve Farley GM - Younger Nissan

September 30, 2015

Very happy would definitely recommend Sean to anyone Phenomenal experience all around, great service, above and beyond expectations from Sean. Any future purchases I make will be from him. I am more than More

by Shaneb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2015 -

Younger Nissan of Frederick responded

We are very happy to hear that your experience at Younger Nissan was exceptional. Sean and the rest of the team strive to provide the best service possible. We thank you for trusting us with your automotive needs and for taking the time to let us know how we are doing! Steve Farley GM - Younger Nissan

September 28, 2015

Great Service and Personnel The Younger crew did a very good job as usual on routine maintenance on a 2013 NV Passenger van. A miscommunication led me to have to bring the van b More

by nvp2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bromwell
Oct 05, 2015 -

Younger Nissan of Frederick responded

Happy to hear that the service on your 2013 NV was completed to your satisfaction. We apologize for the inconvenience of having to return the next day, and thank you for your patience and understanding in that situation. As we always strive for the very best service possible, it is nice hear for you on how we are doing. Thank you for taking the time to let us know! Steve Farley GM - Younger Nissan

September 26, 2015

Expectations finally met As an active duty military member my nissan and i have been all over the country and interacted with aeveral bissan dealers throughout. My experience More

by Bosticdj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get the name if the technician, Allen Bostic
Oct 05, 2015 -

Younger Nissan of Frederick responded

Outstanding News! We love to hear how we are doing, and we certainly appreciate you letting us know. Sounds like you and your Nissan have quite the travel story to tell. Thank you for trusting in our service team here at Younger Nissan with your automotive repair needs. Please don't hesitate to let us know if we can be of further assistance. More importantly, Thank you for your Service! Steve Farley GM - Younger Nissan

September 25, 2015

Very friendly service Steve Latour sold me a new Altima. As usual, he was fun to deal with. He took his time and made sure I understood all of the new technology my new bab More

by DonnieM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Steve Latour
Oct 05, 2015 -

Younger Nissan of Frederick responded

The car buying experience can be a long one, but when your salesman is fun, it can make all the difference in the world. So glad Steve was able to make the process enjoyable for you, and that you are pleased with your new Altima. Thanks for taking the time to let us know how we are doing and for trusting in the Younger Nissan team with your new car purchase. Please let us know if we can be of further assistance. Steve Farley GM - Younger Nissan

September 24, 2015

awesome experience They take the time to do things right at this dealership, they listen to your concerns. If you need a new or used car see Steve Farley, he is a great More

by alanidoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allen Bostic
Oct 05, 2015 -

Younger Nissan of Frederick responded

Thank you so much for your kind words. We take great pride here at Younger Nissan in making sure your new vehicle purchase or service work is exceptional. Your opinion is very important to us and we appreciate you letting us know how we are doing. Please let us know if we can be of further assistance. Steve Farley GM - Younger Nissan

September 24, 2015

Patience and very nice to work with I had great experience working with Louis Weaver at younger Nissan. He was very patient with me and made himself available everytime I came to visit w More

by violet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dibiase, Kyle Warfield
Oct 05, 2015 -

Younger Nissan of Frederick responded

Purchasing a car is a big decision and we want you to be comfortable, even if it takes multiple visits. We are here to help answer all of your questions, find you the best deal and get you in the car of your dreams. Louis and the entire Younger Nissan team take great pride in exceptional customer service. Thank you for trusting in us to help you with your vehicle purchase....and for letting us know how we are doing! Steve Farley GM - Younger Nissan

September 23, 2015

Thermostat not working I took an appointment for the heat not working. They had my car repaired and returned to me the same day. Great customer service from Doug Rice as alw More

by ssagna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2015 -

Younger Nissan of Frederick responded

Yikes! That is never fun. I am happy to hear that Doug was able to get the thermostat fixing! We sincerely appreciate your business and value your kind feedback. Regards, Steve Farley GM/Managing Partner

September 23, 2015

Great Service I have had 15 Years of service done here , Service people and shop Mech do a great job , This year I purchased new Truck, Sales Team was Great Thanks More

by New Truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Dibiase
Sep 23, 2015 -

Younger Nissan of Frederick responded

Awesome! We are sincerely grateful for your loyalty towards Younger Nissan. Next time you are in the store please feel free to stop by and say hello. Enjoy your new truck! Regards, Steve Farley GM/Managing Partner

September 22, 2015

Great experience For myself if i have to ride a car i only turst Nissan and the younger nissan gave me a great experience on buying new nissan sentra 2015. Friendly st More

by Kwang0210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Forcino
Sep 23, 2015 -

Younger Nissan of Frederick responded

Way to make it happen, Dave! This is exactly what I like to hear. We sincerely appreciate your business valuing your kind and generous feedback. We look forward to seeing you on your first service appointment. Regards, Steve Farley GM/Managing Partner

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