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Younger Nissan of Frederick

Frederick, MD

4.9
2,731 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,731 reviews

December 31, 2013

I did a lot of research on the internet regarding new and used cars. Stumbled on one of those "get instant quotes" sites and selected about 3 brands and models I was interested in. Jesse was the first to r More

by kesslerjjk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2013 -

Younger Nissan of Frederick responded

Wow! Way to go Jesse & Kevin! I am so happy to hear that you had an exceptional experience. We look forward to assisting you in the future! Have a wonderful New Year's. Regards, Steve Farley GM

December 31, 2013

Having had a fantastic experience with Younger Nissan for the past 6 years as a purchaser and owner of a 2007 Nissan Versa, I became aware of the new 2014 Nissan Rogue and wanted to upgrade to a Rogue with s More

by Totters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Dibiase, Kyle Warfield
Dec 31, 2013 -

Younger Nissan of Frederick responded

Way to go team! I am happy to hear that you had a great experience here at Younger Nissan. We look forward to assisting you in the future. Regards, Steve Farley GM

December 30, 2013

I purchased a pre-owned Nissan Altima and was taking it in for my first of five free oil changes. Sergiu Pricepa was my service guy and was so helpful. He was exceptionally professional and was very acco More

by ejustison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2013 -

Younger Nissan of Frederick responded

Nice Work Sergiu! Thank you for your kind words. Regards, Steve Farley GM

December 30, 2013

We were interested in test driving and possibly purchasing an Altima. We live in Pennsylvania however we were not pleased with the service of the Nissan dealer in our hometown. After telling the More

by smshay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2013 -

Younger Nissan of Frederick responded

Way to go Karen! Thank you for your kind words. I am so glad to hear that you had an exceptional experience here at Younger Nissan. We look forward to assisting you in the near future! Regards, Steve Farley GM

December 29, 2013

Great service from start to finish. Doug was very helpful and knowledgeable and explained everything in a way I could understand. I will be back. More

by mzshack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug
Dec 30, 2013 -

Younger Nissan of Frederick responded

Way to go Doug! I am glad to hear that you will be coming back. We look forward to assisting you! Regards, Steve Farley GM

December 28, 2013

I drove over 3 1/2 hours to get to the dealership and met with my sales rep Jesse Kincaid. Mr. Kincaid was excellent and made my buying experience the very best that I have ever had. More

by larsoneinar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2013 -

Younger Nissan of Frederick responded

Now that's a drive! Way to go Jesse! I am very pleased to hear that you had such a good experience. Regards, Steve Farley GM

Jul 21, 2014 -

larsoneinar responded

My review for Younger Nissan was written one day after purchasing my Nissan truck. The review was based on the request of Mr. Kincaid to complete a survey that I would receive and give a review that was "glowing". I was told that he would be compensated for positive feedback. Since that time I have had opportunity to have contact with this dealership and in my 45 years of working with car dealers and service department this is easily the poorest business experience that I have ever had, all around. BEWARE! Now that's a drive alright. Never again

December 23, 2013

My experience with Younger was excellent. Sean did an outstanding job of cutting to the chase and getting me the vehicles I needed, with the specifications I needed. Sean did a great job of working with More

by jtopdog777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2013 -

Younger Nissan of Frederick responded

Nice work Sean! I am very happy that you had a great experience, and we look forward to assisting you! Regards, Steve Farley GM

December 18, 2013

We found working with this dealership and its personnel to be an excellent experience. Our sales person Mina Park was a joy to work with. She was welcoming, knowlegable, and accomodating. She drew together More

by frazierleel
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mina Park our sales person, Nick Dibiase, Steve Latour
Dec 30, 2013 -

Younger Nissan of Frederick responded

Way to go Mina! Thank you for your kind words. I am very please to know that you had a great experience, and we look forward to seeing in the near future. Regards, Steve Farley GM

December 16, 2013

I arrived a little early but Gary Lewis came out and waited on me immediately while my service adviser was working with another customer. Ryan Joy my adviser kept me updated and went over the additiona More

by lccnisson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 17, 2013 -

Younger Nissan of Frederick responded

Way to go Gary & Ryan! I am glad to see that everything went well for you! Regards, Steve Farley GM

December 12, 2013

Jay Flick was excellent to deal with and I am very pleased with the work performed. It was done in a timely fashion and Jay was very helpful getting through the process. More

by DavidASevern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 17, 2013 -

Younger Nissan of Frederick responded

Way to go Jay! I am happy to see that you were pleased with the service. Regards, Steve Farley GM

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