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Younger Nissan of Frederick - Service Center

Frederick, MD

4.7
636 Reviews

636 Reviews of Younger Nissan of Frederick - Service Center

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October 09, 2019

Fast, Friendly, Professional I highly recommend the service department of Younger - great service and friendly and professional attitude by all from service desk to check out! Wh More

by ysabel.f.suarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Geisbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Younger Nissan of Frederick responded

Thank you for the great review! We are always happy to hear satisfied clients! As the Owner Loyalty Manger here at Younger Nissan of Frederick, I’m happy to hear that our team went above and beyond for you and the service and care you received was above expectations. They really work hard for their clients and I am glad it shows. I f there is anything more that you would like to tell u s or that we could b e doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

September 23, 2019

Saved my vacation My car's transmission got all wonky while heading down to SC from PA and these lads and lasses got us a rental for no cost. Not any rental, but a grea More

by Azirphaeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth "Paige" Nicolao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Burdis, Jason Moore
Sep 25, 2019 -

Younger Nissan of Frederick responded

Thank you for the great review! As the Owner Loyalty Manger here at Younger Nissan of Frederick, I’m happy to hear that our team went above and beyond for you and the service and care you received was above expectations. They really work hard for their clients and I am glad it shows. I f there is anything more that you would like to tell u s or that we could b e doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

September 23, 2019

best service Tony was amazing best service ive ever had here at Nissan. they are all about getting to know the customer and what they want in their car, its not ju More

by Victoriaeliz24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Brady, Tony Araujo, Anna Conway, Jason Moore
Sep 25, 2019 -

Younger Nissan of Frederick responded

Tony is AMAZING! As the Owner Loyalty Manger here at Younger Nissan of Frederick, I’m happy to hear that Tony and our team went above and beyond for you and the service and care you received was above expectations. They really work hard for their clients and I am glad it shows. I f there is anything more that you would like to tell u s or that we could b e doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

August 16, 2019

INCREDIBLE Service! This is the only dealership I will ever go to. I asked for a simple car wash and they went above and beyond my expectations. They were very quick too! More

by ilovenissansm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Davis, Matthew Combs
Sep 13, 2019 -

Younger Nissan of Frederick responded

Thank you for the amazing review! I'm a so happy our team went above and beyond. As the Owner Loyalty Manger here at Younger Nissan of Frederick, I’m happy to hear that the service and care you received was above expectations. If there is anything more that you would like to tell u s or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

July 15, 2019

Carl is Customer Service #1 !! Brought car in to have brakes examined--rear ones needed and taken care of same day. Carl and his team noted a slightly leaking oil filter (which was More

by Punxatawney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carl Collum
Jul 15, 2019 -

Younger Nissan of Frederick responded

Thank you for taking the time to leave us a review about your recent service experience. We are happy to see that you were satisfied with our service and we appreciate the kind words. If we can be of further assistance to you, please contact our team. Until next time, take care!

July 08, 2019

Excellent customer service El servicio proporcionado por Tony Araujo fue excelente, nos ayudó a encontrar el pago y el vehículo más conveniente a las necesidades de lo familia. More

by Karly2406
Recommend Dealer
Yes
Employees Worked With
Tony Araujo
Jul 09, 2019 -

Younger Nissan of Frederick responded

Thank you for choosing Younger Nissan of Frederick. I am glad Tony did such an excellent job for you. We look forward to seeing you soon. Regards, Steve Farley GM

June 05, 2019

Friendly Upbeat Service Representative I had a great experience with Matthew Combs as my service representative. He was upbeat and explained my choices for services without pushing, which More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Combs
Jun 12, 2019 -

Younger Nissan of Frederick responded

Thank you for taking the time to tell us about your service experience at Younger Nissan. I appreciate that Matt took care of you and was able to get the work done that you needed. We look forward to seeing you next time. Regards, Steve Farley GM

May 20, 2019

Needed Tires...quick and easy Needed new set of tires due to one original tire that leaked air and could not be repaired. Quick quote, quick delivery, quick installation, with no More

by Ryanjohn@2213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Geisbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Collum
May 21, 2019 -

Younger Nissan of Frederick responded

Thank you for taking the time to share your experience at Younger Nissan. We appreciate your business and look forward to continuing to serve your vehicle needs. Regards, Steve Farley GM

May 21, 2019 -

Younger Nissan of Frederick responded

Thank you for taking the time to share your experience at Younger Nissan. We appreciate your business and look forward to continuing to serve your vehicle needs. Regards, Steve Farley GM

April 28, 2019

Service has always treated good. I have been treated good by the service dept. I am not happy with the Sales Manager. I told them what I could do for a payment and they played me for More

by ewetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergiu Pricepa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Geisbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Harley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed in Finance, Jim Burdis, Karl Brady
May 16, 2019 -

Younger Nissan of Frederick responded

Mr. Wetzel, thank you for taking the time to tell us about your experience at Younger Nissan. I appreciate your feedback, as it helps us to improve our dealership experience. Although I am pleased to know your overall experience has been great, I would like to address your recent concerns. The $1000 price you were quoted included parts, labor and tax; if price point is an issue, we are happy to look into other alternatives and after market parts for you. If you have an questions, or would like to discuss further, please don't hesitate to reach our to our Service Manager, Jason Barber, or myself. Thank you for your continued business. Regards, Steve Farley GM

March 08, 2019

Great Dealership to do business with. Younger Nissan of Frederick provides a top quality service department and a very knowledgeable sales staff. I have been a.long time customer and they More

by fred46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergiu Pricepa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Burdis, Jason Barber, Wayne Mathis, Carl Collum
Mar 11, 2019 -

Younger Nissan of Frederick responded

Thank you for your loyalty and the recommendation, we really appreciate both! Your satisfaction is always our priority, so good to know we are getting it done. Great job Team Younger Nissan, keep up the good work!!

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