Zeigler Honda of Racine

I had a wonderful experience, couldn’t have asked for a more painless car purchase. more painless car purchase. More

Great experience. Welcoming and friendly. Fast customer service and honest upfront policies. Would recommend to friends. Welcoming and friendly. Fast customer service and honest upfront policies. Would recommend to friends. More

The service department was thorough in identifying the problem and explaining it to me. They also offered a loaner while they performed the diagnostics. problem and explaining it to me. They also offered a loaner while they performed the diagnostics. More

Was in and out within an hour. Fast and efficient and osas given a complementary car wash Fast and efficient and osas given a complementary car wash More

I went for an oil change. I found out that they broke my glove box. I went back to get it fixed and I was lied to that it was fixed and then when I questioned Prince, he told I found out that they broke my glove box. I went back to get it fixed and I was lied to that it was fixed and then when I questioned Prince, he told me what do you want me to do about it. I had to talk to the manager, Brian and get things squared away and get my glove box fixed. I did not appreciate being lied to or having me come out for an appointment and the parts were not there so that's why I say my experience was fair. More

My experience of the dealership is that it is clean and well run and the staff are kind, professional, and responsive well run and the staff are kind, professional, and responsive More

Fast and great job. Very friendly The staff explained everything they did along with the paperwork they gave me Very friendly The staff explained everything they did along with the paperwork they gave me More

They were fast with getting my oil change done but the car wash wasn’t the best. My car was still dirty car wash wasn’t the best. My car was still dirty More

In December of 2024, I bought my car from them after my original was totaled in an accident. Agreed on price, test drove it, loved it. When my dad and I came to pick the car up the next day, (my dad had ar original was totaled in an accident. Agreed on price, test drove it, loved it. When my dad and I came to pick the car up the next day, (my dad had arrived first) and he let me know there were issues starting the car, and it seemed that the techs and salesman were previously aware of these issues. When I arrived, they tested the battery that the service guy said was good and he just tested. When we tested the battery, he said it was no good and replaced it. Car started fine, so I wasn’t worried. Now, six months later, the car is having starting issues. I took it back to you guys and now you say the starting motor is bad? Not only that, but the car that passed a safety inspection is leaking oil, has a bad brake caliper, and most concerning has ball joints with “excessive play”. You wanted to charge me 6500 for a car I bought for 12-13K. I took it to a reliable shop that I have been working with for over 5 years on multiple vehicles, and he couldn’t find anything past the starting motor (which it seemed like you guys were aware of 6 months ago). I was so disappointed because the GM seemed to care about sales/service experience, but does not have his team ready to deliver on the expectation. The Zeigler name is on a lot of dealerships, and I really want to trust it and keep working with this dealership but I don’t think I can after I was misled and charged $129 for it. Thanks for the oil change. More

Miguel made the effort and helped in our time of need Miguel made our experience what it was, if all salesman would be like him, wow is all I can say Miguel made our experience what it was, if all salesman would be like him, wow is all I can say More