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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,479 Reviews

1,479 Reviews of Zeigler Honda of Racine - Service Center

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February 22, 2025

Still FURIOUS with the shoddy workmanship. They did a tire rotation, and there's a loud mettalic scrapping when the front tires turn AND the oil change was a disaster as well. The oil pan co More

by SFillebrown
Workmanship
Recommend Dealer
No
Employees Worked With
Prince Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Zeigler Honda of Racine responded

Hello, We take your review very seriously here at Zeigler Honda of Racine. In order to address your feedback regarding your vehicle and service experiences, I would like to speak with you directly. Would you please reach out to me with your best method of contact? Thank you, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

Mar 06, 2025 -

SFillebrown responded

Hello Maggie, Brain the Service Director had left me a voice mail to call him, which I did a few days ago, and left him a voice mail. I am still awaiting his call. Meanwhile, I want to request to bring the car in to have the improper workmanship corrected. The metallic screeching while backing and turning the front wheels is awful and never did that before the tire rotation in June, and the oil change that day also left a covering under the vehicle is loose and making awful sounds when going over bumps. Furthermore, when I brought it back to Ziegler in October, after not driving it for a few weeks after major surgery, they stated that neither of my complaints existed. Instead, they sold me into getting rear brakes that day They rated the rear brakes at 4 which my son said was nearly impossible. He is a mechanic and said that front brakes wear out faster, so I feel that I was duped. This is all so unacceptable, and I request the dealership to correct the original complaints about the screeching in the front wheels and the underbody pan to be repaired free of charge. Thank you, Susan Fillebrown

February 21, 2025

They sure know how to take care of their customers and the service is always great. More

by Juanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Rios
Feb 22, 2025 -

Zeigler Honda of Racine responded

Thank you for the positive feedback. Pleased to hear you enjoyed our service at Zeigler Honda of Racine.

February 19, 2025

Everyone was great. Very helpful. Especially William (Giovanni)! Very friendly place! 10/10 Visit was quick. More

by JLISAKAMMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Vargas
Feb 20, 2025 -

Zeigler Honda of Racine responded

Thank you for the kind words; we're glad to hear that our team was of help. We appreciate your positive feedback about Zeigler Honda of Racine.

February 19, 2025

Top notch can not complain about anything, they even went as far as getting the car in early!! More

by JDRALLMEIER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Zeigler Honda of Racine responded

Thanks for sharing your positive experience. Glad to hear everything went smoothly at Zeigler Honda of Racine.

February 16, 2025

4th vehicle with the dealership and have recommended to friends. Great customer service and easy to deal with. More

by carajerdee
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prince Jones
Feb 16, 2025 -

Zeigler Honda of Racine responded

Thank you for your loyalty and for recommending Zeigler Honda of Racine to others. We’re glad to hear about your positive experience with our team.

February 16, 2025

Fast, efficient, friendly, and prompt service even for walk-ins which is always great. Everyone in service, from start to finish was professional, knowledgeable, and courteous. The service manager Johnny, More

by BITW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon
Feb 17, 2025 -

Zeigler Honda of Racine responded

We're grateful for your kind words and appreciate you highlighting our team at Zeigler Honda of Racine. It's great to hear the service experience met your expectations. Thank you so much for choosing us!

February 16, 2025

Great customer service. Levi is an awesome Sales Representative. He was very helpful and patient. More

by schmellybeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Megerdichian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Zeigler Honda of Racine responded

We're glad to hear you had a great experience with our team. Thanks for choosing Zeigler Honda of Racine.

February 15, 2025

Excellent experience. Everything was properly explained and detailed. Efficient service and quality of work was very good. Service Writer was very knowledgeable and prof More

by tde235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Conforti
Feb 16, 2025 -

Zeigler Honda of Racine responded

Thank you for your review. We're pleased to hear about your positive experience with our team at Zeigler Honda of Racine.

February 10, 2025

I paid for services that were not provided. The interest rate was way too high and the loan is in my fiance's name instead of mine. With an 800 credit score, the payment is too high and too lon More

by kimberlylalond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Sewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Woods
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Olson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Megerdichian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Zeigler Honda of Racine responded

Hello, I received your feedback regarding the financing terms of your recent purchase. Based on your description, the loan was placed in your fiancé’s name instead of yours, and the interest rate and payment terms did not meet your expectations. If you would like to review the details, please reach out to me at your earliest convenience. Sincerely, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

February 09, 2025

Great service and in and out within an hour. I was able to make the appointment when it worked for my schedule. More

by joziloch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Jocius
Feb 10, 2025 -

Zeigler Honda of Racine responded

Thanks for choosing Zeigler Honda of Racine. We're pleased to hear everything went smoothly with your appointment.

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