"It was very welcoming "
I was helped as soon as I walked in. He was excellent in giving information and providing options. He worked with me and helped find the best choice that fit me.
"Used car purchase"
The staff was awesome! I found a car on line and the on line rep Maggie was very responsive. I had to travel from out of state and they were great to work with me and willing to take a deposit to hold the car for a week until I could make the trip. When we arrived they had the car cleaned and were ready for us! Jesse, the sales rep was on top of everything and great to work with. The entire process was seamless, from working on pricing, trade in, and financing. I love my car and the 6 hour drive to purchase was absolutely worth it and I would do it again! Thank you everyone at Racine Honda, you have a great team!
"Very nice buying experience with Jesse."
Our options were clearly spelled out and we were able to make a satisfying choice for a much needed replacement auto. Thank you Jesse. !!!! The check out and financing process needs to be modified. One session to add additional warranty coverage is more than enough.
"Timely, excellent service"
The service was excellent but the only thing I missed was the windshield sticker with the mileage for the next oil change. I would request a mileage sticker for my next oil change.
Everything went smoothly, as I has hoped it would.George was great, and Jesse did fantastic job of explaining everything about my new CRV. Michael was also great and Olivia did so well with the paperwork.
"Got what I wanted for a fair price "
The customer service was great, they were understanding about my needs also. They worked with me on the price and even gave me a good deal on my old Buick for trade in. Very easy to work with.
Thank you Maggie, Jesse, and Craig!
Jesse was our sales person and we were very pleased with him. We bought a Honda Civic and he was very informative and helpful in the decision process. If you are looking for a Honda stop in and see Jesse!!
"From Carfax to Racine Honda"
We were looking for another used vehicle. Searched Carfax, and located one at Racine Honda. Despite a bit of a scoot to reach them, I emailed, and i was quickly contacted by Maggie who joyfully set the appointment with Jesse A., as well as promptly emailed me back and forth to answer any questions I had.
Jesse was very pleasant, and helpful, and made the process enjoyable. Craig was able to find an aggreeable final price, and Olivia quickly completed the transaction.
Final kudos to Mitch who prepared the car, and we gone.
"Was able to get a fantastic ridgeline!"
Jesse was very helpful in showing and explaining all the Honda safety sensing devices and showing how each of them worked. He was very knowledgable about the ridgeline and all of its buttons and the infotainment screen. He helped me set up my cell phone to the vehicle and also to set up other systems. He spent a lot of time with me that day. I've had other salespeople in the past who knew very little about the products they were trying sell, all they wanted you to do is go in and sign a contract. So I give Jesse 5 stars for the amount of time he spent with me and explaining all the features about the ridgeline. I ended up with a fantastic machine.
"All about customer satisfaction "
I bought my first brand new car with this dealership, and it was a great experience. They gave us a great deal, and really cared about my happiness with my new civic! Would definitely recommend.