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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,478 Reviews

1,478 Reviews of Zeigler Honda of Racine - Service Center

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April 20, 2025

I had to write my information down. Leave my keys with some random person. I was never called to be told my truck was finished. Also, my lug nuts are not supposed to have impacts put on More

by Jakej2279
Recommend Dealer
No
Apr 27, 2025 -

Zeigler Honda of Racine responded

Hello, We take pride in providing exceptional service and would like to address your feedback regarding your wheel lugs. If you'd like to discuss this in greater detail, please don't hesitate to reach out to me. Thank you, Sarah Petersen Customer Relations Manager sarahpetersen@zeigler.com

April 19, 2025

Excellent customer service! Excellent customer service! Excellent customer service! Excellent customer service! Excellent customer service! More

by will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Zeigler Honda of Racine responded

Thank you for your review and kind words about Zeigler Honda of Racine. We're glad our service met your expectations.

April 18, 2025

They were willing to change my appointment time which was great! They got work done timely. More

by Plochdon
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 18, 2025 -

Zeigler Honda of Racine responded

We appreciate your feedback and are glad we could accommodate the appointment time change. Have a nice day.

April 18, 2025

Service department did a great job on my pilot. Shuttle driver was friendly and drove well. More

by KARCHIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Zeigler Honda of Racine responded

Thank you for your review of our service department at Zeigler Honda of Racine. We're glad the shuttle driver added to your positive experience. Take care.

April 18, 2025

Overall good experience. Truck had 41 miles of when picked up. Only issue wish less people to talk to when negotiating. I declined services then they looped back around and More

by krissyw35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ibrahim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armonie Ray
Apr 19, 2025 -

Zeigler Honda of Racine responded

Thank you for your feedback. We understand the concern and encourage reaching out so that we can address it further. Your experience matters to us at Zeigler Honda of Racine.

April 17, 2025

They forgot my drain plug and all the oil came out. Very unfortunate situation would not recommend. More

by kylebretz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Zeigler Honda of Racine responded

Kyle, please reach out to me at your earliest convenience. I can be reached at 262-898-2900. -Sarah, Customer Relations Manager

April 17, 2025

I had an appointment for a safety recall on my 2021 Honda Ridgeline. After sitting in the waiting room for 30 minutes Jason called me to let me know they didn’t have the correct part for the repair. Now I ne More

by RANDYSCHEEL50
Recommend Dealer
No
Employees Worked With
Jason Kent
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Zeigler Honda of Racine responded

Hello, We value customer satisfaction and appreciate you sharing your experience with our Service Team. We would appreciate the chance to speak with you about your feedback regarding the safety recall service, the part needed for repair, and the rescheduling of your appointment. Please email me your preferred contact information so we can discuss this. Thank you, Sarah Petersen Customer Relations Manager sarahpetersen@zeigler.com

April 17, 2025

Tim provided a clear summary of the work completed and recommendations for work to be required in the future. More

by jkshall
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
Apr 17, 2025 -

Zeigler Honda of Racine responded

We're glad to hear our team was able to assist you with clarity. Thanks for sharing your experience with Zeigler Honda of Racine.

April 17, 2025

Went for an oil change pretty fast quick also wash my car, which was nice fast service also had a recall piece was fixed More

by jessicamedina707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Zeigler Honda of Racine responded

We appreciate your visit to Zeigler Honda of Racine and the feedback on our service. Have a great day.

April 16, 2025

Wonderful! Professional and understanding. Above and beyond. Even had a loaner which made this easy on me! Thank you!! More

by jjanowski001
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
Apr 16, 2025 -

jjanowski001 responded

Thank you again

Apr 16, 2025 -

Zeigler Honda of Racine responded

We're glad our service, including the loaner vehicle, made things easier for you. Thanks for sharing your experience with Zeigler Honda of Racine and wishing you all the best.

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