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Criswell Maserati - Alfa Romeo
Germantown, MD
622 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 31, 2025
My experience dealing with Erick was not pleasant at all.
He failed to clearly explain how the $250 diagnostics would be taken off my bill because he didn't return my call. I had to reach out again to talk
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by PATADKINS
May 31, 2025
We bought a new Alfa Romeo Giulia from Ethan this spring.
He was very helpful and knowledgeable, and was great to work with. The process was simple and smooth.
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by griffgreen1
Employees Worked With
May 31, 2025
After dealing or not dealing with Erick I called the
dealership to have a service manager call me. Tony returned my call the next day when he returned to work. He explained the $250 diagnostics to me.
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by PATADKINS
Employees Worked With
Dealership Inventory (107 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Free Drinks
- Free Loaner Cars
- Instant Financing
- Rental Car Service Onsite
- Television
- Home Delivery
- No Contact Transactions
- Vending Machines
- After Hours Drop-Off
- Virtual Appointments
- Vehicle Sanitization
- Authorized Parts Store
- Cable TV
- Home Test Drives
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Television
- Valet Parking
- Vending Machines
