eCarOne

Customer Service at its Finest I had the pleasure of working with Elias to help me find the car of my dreams. He went above and beyond to make sure we were taken care of and had eve I had the pleasure of working with Elias to help me find the car of my dreams. He went above and beyond to make sure we were taken care of and had everything we needed to enjoy the car for many years to come. I would definitely recommend Elias and we will definitely be back in the future for more car purchases. More

Great buying experience!!! From beginning to end, eCarOne differentiated themselves from every other car dealer I’ve ever encountered with their professionalism, knowledge, tran From beginning to end, eCarOne differentiated themselves from every other car dealer I’ve ever encountered with their professionalism, knowledge, transparency, communication, and fairness. Starting with the website: unlike any other car-buying website I used in my search (and I used many, including the big national ones, brand-specific ones, etc.) the eCarOne site has detailed, complete, accurate and well-organized information that gave me 100% confidence that the car I chose had exactly the equipment & options I was looking for. It was clear that whoever had written the listing knew about that car, that model, that year, and what each option package included. Other sites just copied & pasted a long list of options that are “usually included” (not to mention those lists were very poorly formatted with little or no punctuation, sometimes not even spaces, making them very difficult to read). Based on the website alone, I was hoping this would be a place I could purchase a car, but I knew that it was as soon as I had my first conversation with Keith. He was very knowledgeable about their inventory, professional yet engaging, and was able to answer all of my questions about buying a car out-of-state. He was very helpful in arranging for the car to be taken to an inspection service of my choice and acted quickly to resolve a minor issue that was identified in that inspection. He remained in contact with me throughout the buying and delivery process, which was especially important to me since this was the first time I’d ever bought a car (or anything this valuable) over the internet. I had done plenty of research over several weeks to know that the price at eCarOne was very fair, especially given the very specific options I had been looking for and the low number of miles it had been driven. Keith even took photos of my car being loaded onto the transport truck so I’d know it was on its way. The exchange of forms/paperwork via email was seemless, as was the payment process. My car arrived in my driveway a few days ago looking like new, inside and out, and I couldn’t be any more satisfied - with the car or the buying process. I recommend eCarOne for anyone looking to purchase a great quality pre-owned car. More

No stress buying experience Possibly the simplest vehicle purchase ever. The communication was very responsive from start to finish. Conducted most of the transaction via email Possibly the simplest vehicle purchase ever. The communication was very responsive from start to finish. Conducted most of the transaction via email. I would certainly recommend E Car One More

Seamless Transaction Chris put at ease from the start to finish. I felt that the entire expierience was very professional. Buying a car can induce anxiety and i felt confi Chris put at ease from the start to finish. I felt that the entire expierience was very professional. Buying a car can induce anxiety and i felt confident the entire time. Love my new car. More

My Buying Experience with Johnny Tran First, I would like to thank eCarOne as a dealership. All of the staff who helped me with my transaction were professional and to the point and had me First, I would like to thank eCarOne as a dealership. All of the staff who helped me with my transaction were professional and to the point and had me out the door with my car in a very reasonable amount of time. I purchased my BMW 4 series online and was very satisfied with the overall condition of the car in person. I would highly recommend Johnny Tran to anyone who requires a professional salesperson who is extremely knowledgeable. More

Great people!!!! We’ve been looking around for several months for “like new” vehicles and continued to find ourselves back at ecarone. We are so happy we decided to ma We’ve been looking around for several months for “like new” vehicles and continued to find ourselves back at ecarone. We are so happy we decided to make the drive and meet the people at ecarone. Great selection, great prices, and we can’t say enough about the people that work there. Not only would we recommend ecarone, but can’t wait to do business with them again. More

Easy and Awesome This was the best car buying experience. Chris was knowledgeable and easy to work with. I love that fact that he took note of what I was driving and This was the best car buying experience. Chris was knowledgeable and easy to work with. I love that fact that he took note of what I was driving and the cars I was drawn too. The initial cars I test drove were missing a feature I wanted. Although I told him, it wasn't a deal breaker, he suggested that I wait (if I could) and he would see if he could find what I wanted. He Did! He sent a message right away to let me know. I appreciate the no pressure. I felt it was more important to him that I got the car I wanted and would be satisfied with rather than let me purchase a with only some of the features I wanted. More

No haggle and no hassle! By far this was the best car buying experience I've ever had. Great prices, great inventory and Alexis Garcia had me in and out in about an hour with By far this was the best car buying experience I've ever had. Great prices, great inventory and Alexis Garcia had me in and out in about an hour with no sales pressure. More

Great experience! We had a great experience at eCar One with Keith. He was easy to work with. He answered ALL of our questions and addressed any concerns in a professio We had a great experience at eCar One with Keith. He was easy to work with. He answered ALL of our questions and addressed any concerns in a professional and friendly way. We would definitely recommend eCar One. More

Car broke down 50 ft away Well, my old car did, as I was driving to ECarOne. I made it to the McDonald's next door, car wouldn't start so I walked over, now, not to just look a Well, my old car did, as I was driving to ECarOne. I made it to the McDonald's next door, car wouldn't start so I walked over, now, not to just look at a car I saw online but praying I'd find the perfect car at a price I could afford to purchase that day. Hallelujah! I found both!! My experience was pleasant. Chris, my salesperson, was patient and provided good service. I left with my safety and bank account still intake. Now I need to tow my old ride out that McDonald's lot lmbo. More