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eCarOne
Plano, TX
2,780 Reviews
The inventory of used cars for sale on our lot are of exceptional quality. Every car is hand selected, researched and inspected before it's acquired to ensure that only the highest quality and best conditioned cars make it in to our luxury used inventory. We love vehicles with the bells and whistles, and take pride in offering the largest selection of fully loaded, best optioned and feature-rich cars under one roof. Our cars have better pedigree. We offer huge selection of off-lease cars that come from the source, the manufacturer's bank or leasing arm; not auction rejects or dealer-aged inventory like most competitors.
We offer a smarter alternative than paying MSRP for a new vehicle: a current year model with low miles still under factory warranty for a fraction of the new car price. We analyze and review prices in real-time to ensure our no-haggle, negotiation-free pricing strategy stands up to the test. We use advanced software and massive up-to-the minute databases of similar advertised vehicles nationwide, to recalculate and adjust pricing daily. We offer an unbiased price analysis report from KBB Price Advisor free of charge. For added transparency, use the Fair Market Range tool to know the fair purchase price. Finally, as a confirmation of our best price commitment, we guarantee to meet or beat any metroplex competitor's advertised price.
Our Mission
Powered by a transformative business model, proprietary technology, a unique sales experience, and some of the best people on Earth, we're in a position to challenge the way cars are bought and sold, and rewrite new rules. We provide off-lease luxury cars in the Plano area, direct from the source. eCarOne is a community-oriented car dealership proudly serving the Plano area, and neighboring communities including Irving, Plano and Frisco. We also proudly offer a delivery option for customers shopping for a used luxury car from the Houston or Oklahoma City areas and beyond.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,780 reviews
April 14, 2017
Great job Jerron! Jeron helped my wife buy a car. The process was so simple and easy that i decided to buy 1 as well. He turned us into a 2 car deal. He also went the e Jeron helped my wife buy a car. The process was so simple and easy that i decided to buy 1 as well. He turned us into a 2 car deal. He also went the extra mile and helped to locate the wedding ring that i left in my trade in days after i had already purchased. Go see Jerron at E-Car One! More
by Chris 123
Employees Worked With
Jaren B.
April 13, 2017
Excellence Elias and Paul where wonderful from beginning to the end of my transaction. 2nd car purchased from Ecar One. Ozzie was also great with his sense of hu Elias and Paul where wonderful from beginning to the end of my transaction. 2nd car purchased from Ecar One. Ozzie was also great with his sense of humor. More
by rkcmccoy
April 12, 2017
Great experience with Jaren! Jaren was very helpful and understood our priorities and concerns early on. He helped match the deal with other deals out there and was very responsiv Jaren was very helpful and understood our priorities and concerns early on. He helped match the deal with other deals out there and was very responsive to our questions. More
by sgeorge0
Employees Worked With
Jaren B.
April 12, 2017
Great deal and customer service on a BMW X5 I'm always skeptical of used car dealerships as margins are low and they lack much of the accountability of new car manufacturer dealers. But I was th I'm always skeptical of used car dealerships as margins are low and they lack much of the accountability of new car manufacturer dealers. But I was thrilled with my experience with E-CarOne and Jaren Banks in particular. We walked in off the street and went up to the kiosk and Jaren was there to help direct our search a bit. No pressure. Within moments we had a few vehicles set up to look at and test drive. We were allowed to test drive them on our own which is always way better since you can really talk about it with your SO. After picking one out that we really liked we worked a deal to leave a deposit so they would have a couple items serviced before we bought it. They use a local service shop and if under warranty they take it to places like Classic BMW for instance, like for our car. In fact, I took it in a few days ago to get something fixed and they had good things to say about E-CarOne. The name is awful by the way. I always screw it up. But, they have a pretty good reputation. Well earned. Jaren, has been super responsive and has followed through on his word on multiple occasions and really bent over backwards to make sure we were happy. I really appreciate that. Even after the deal was done he has been just as responsive. Thanks, Jaren. Overall, I highly recommend these guys. If you are looking for a lease-return, low mileage luxury car from BMW or Mercedes this place is a goldmine. Please ask for Jaren, he'll take good care of you. I plan on purchasing future vehicles from them. More
by Knh2214
Employees Worked With
Jaren B.
April 11, 2017
Best on Class Ask for Johnny Warden, he gave us the family treatment. My wife and kids were included in the buying experience which was a huge plus. He took very go Ask for Johnny Warden, he gave us the family treatment. My wife and kids were included in the buying experience which was a huge plus. He took very good care us and had us out of there in no time. He's Best in Class, and works hard to please the customer. More
by Lexus123
Employees Worked With
Rami Rassas, Rob A., Johnny W.
April 09, 2017
bad people flew up there to look at car(cadillac escalade) and we agreed on full sticker price salesman was suppose to take care of dings and rim scratches wire flew up there to look at car(cadillac escalade) and we agreed on full sticker price salesman was suppose to take care of dings and rim scratches wired the money had friend pick up car with assurance all was taken care of get it home rim scratches still there needs oil change back seat is coming apart salesman takes it to cadillac also two weeks later find out no key to get spare and call him and he tells me to call cadillac GREAT SERVICE JOHNNY More
by GEORGE BROWN
Employees Worked With
Johnny W.
April 06, 2017
Best car buying experience ever! The company has a great car purchasing model. They are very transparent; you get what you see and they do what they say they will. Everyone is open The company has a great car purchasing model. They are very transparent; you get what you see and they do what they say they will. Everyone is open and honest which is refreshing. My salesman, Russell, was very responsive and professional. He went to great lengths to ensure I was taken care of. He followed up after I purchased the car to ensure all was well and told me to call him if I had any issues or just had questions. That is very impressive. Russell's customer service skills are exceptional! More
by Murv
Employees Worked With
Russell F.
April 05, 2017
Ash Took Care Of Us Thanks Ash for taking care of us! We'll be back for round 2 soon. We appreciate your friendliness and willingness to help! Thank again. Thanks Ash for taking care of us! We'll be back for round 2 soon. We appreciate your friendliness and willingness to help! Thank again. More
by hatz
Employees Worked With
April 04, 2017
Easy/painless car buying experience This was the best car buying experience ever! I found my car online, emailed Tricia, and she responded right away. I reserved the car and in 2 days, This was the best car buying experience ever! I found my car online, emailed Tricia, and she responded right away. I reserved the car and in 2 days, I drove 2.5 hours to test drive it and everything was just as described. I absolutely loved the timely service. I will be purchasing my next vehicle from here in the future. More
by Latasha Taylor
Employees Worked With
Tricia H
April 04, 2017
Wouldn't do it differently Great customer service, painless sales process, AND they even let me take a picture with the cute pink bow! Wonderful experience and Vince was very he Great customer service, painless sales process, AND they even let me take a picture with the cute pink bow! Wonderful experience and Vince was very helpful! More
by Shawnee Broadhead
Employees Worked With
Vince I.
