eCarOne

How can I find English words available to describe how Awesome and Amazing our experience was from the first view on-line of our vehicle, to the entire process to closing! Everything and Everyone was sim Awesome and Amazing our experience was from the first view on-line of our vehicle, to the entire process to closing! Everything and Everyone was simply OUTSTANDING!!! Kim Tran is the BEST Representative I have ever worked with in buying a vehicle in my 53-years of life, She Absolutely ROCKS!!! Very Professional yet Personable, as well as available to communicate in various methods that best suited me at the time throughout the process (from phone calls, to texts and emails)! We would also like to give a Huge Shout out to the Finance Advisor Elias Sahwani---Wow!!! He worked very hard on aligning our deal to incorporate all we desired in an extremely competitive deal and package! Honestly, we could not have found a better value and package deal through any other dealership---from the vehicle price to the awesome add-ons---we were very happy and impressed! Honestly, I/we would strongly and highly recommend everyone check first with ECarOne before buying a vehicle anywhere else, as I would dare you to compare the pricing, experience and service that sets the bar in vehicle purchasing process. And if have the opportunity to work with Kim Tran, you will see how Blessed we were to have found and worked with her---Bless you Kim!!! Thank You Soooooo Much Kim and Elias, we will definitely be back to purchase future vehicles for you all, and hope others reading this review will take us seriously and see for themselves how Honest and Truthful our review is, and the experience we had!!! Blessings to Kim, Elias and everyone at ECarOne---as you all Blessed us beyond our expectations, Cory and Laura!!! More

The sales representative was very attentive that day, but after the sale was done, I message him for some questions that I had and I never received a response or a follow up about it, but its sales business, after the sale was done, I message him for some questions that I had and I never received a response or a follow up about it, but its sales business, is always the same everywhere I have been to buy a car. Customer service is what keeps customer from coming back to do business again and again. They need training on that!! More

Best people best service nice place to shop Mr Adam the salesman good customer service salesman good customer service More

Would recommend doing business with Paul Adkins. Great service without the usual barrage of texts and calls. Paul communicated and followed up the right amount and was very helpful and courteous. Pa Great service without the usual barrage of texts and calls. Paul communicated and followed up the right amount and was very helpful and courteous. Paul understands cars and clients and how business finances work and did a great job with helping me find and reserve the car we wanted. From pulling up to find the car ready to look at to driving off the lot, Paul did everything with professionalism. Many thanks, Paul! Now for the extra required fees for paint and leather protection and vehicle tracking, I really feel like those fees should be an option and not required to do business with eCarOne. You’re a great dealership with fantastic cars so please address this one small item. I overheard two other customers talking about these same fees during my visit. Otherwise an easy and great transaction. And the cars and inventory are fantastic. More

Paul was easy to work with as was the entire staff was friendly and helpful friendly and helpful More

This is our 3rd car from eCarOne and on all three Paul Adkins was our agent. This place is awesome and we will definitely be returning for our next luxury car. Adkins was our agent. This place is awesome and we will definitely be returning for our next luxury car. More

Kim Tran did really great! No nonsense, straight to the point, quick to react and she knows her business very well. Very pleasant car buying experience! Thank you, Kim! No nonsense, straight to the point, quick to react and she knows her business very well. Very pleasant car buying experience! Thank you, Kim! More

Chris and team were very easy to deal with very responsive and answered all my questions. Thank you to the entire staff for the experience! 👍🏼 responsive and answered all my questions. Thank you to the entire staff for the experience! 👍🏼 More

AMAZING experience! Worked with Vinh, and the process could not have been smoother. Great car, great price, and 0 hassle. By FAR the best car-buying experience I have e Worked with Vinh, and the process could not have been smoother. Great car, great price, and 0 hassle. By FAR the best car-buying experience I have ever had. Would HIGHLY recommend. More

The dealership looked excellent, clean and everyone was very nice. The attention at all times was very friendly and at the same time very professional. Ash answered all of our questions and took care of al very nice. The attention at all times was very friendly and at the same time very professional. Ash answered all of our questions and took care of all of our needs. The quality and brand of the vehicles in stock was supreme. I only saw BMW's, Land Rovers, Audis, Mercedes Benz, etc. Everything looked good and of excellent quality. The bad thing about this agency is: 1) They do not accept credit from other banks. The financing is done with their own agencies, banks or lenders. 2) This is perhaps what bothers me the most, and it is the addition of a "service package". We went to get the car but they won't let you buy it if you don't also buy a service package for 1990 dollars. This is not optional. That is, no matter what, you have to buy it. I feel like this is "legal theft." Can you imagine going to Home Depot to buy a lawnmower and being told that they will only sell it to you if you also buy a series of things you don't want? Or go to McDonalds and order a Big Mac but they wont give it to you unless you buy it with fries and soda? More