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Suttle Cadillac
Newport News, VA
306 Reviews
At Suttle Cadillac, family values and customer commitment have been the foundation of the business since 1902. As part of Suttle Motors, one of the oldest continuously operating dealerships in the country, the Suttle family has proudly served generations of customers with honesty, hard work, and integrity.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 04, 2026
Still not fixed My issues are still not fixed.
Another appointment Monday 7/6 My issues are still not fixed. Another appointment Monday 7/6. The service crew doesn't listen to my issues
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by deniseptr111
Verified Customer
Verified Customer
Employees Worked With
Silver team
July 04, 2026
My service team is the best.
As a woman, I feel respected. I’ve never been talked down too and Perry always answers all my questions. He never shows frustration with my question
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by blaiseartis2
Verified Customer
Verified Customer
July 04, 2026
Timely, courteous, great communicators.
It was great to have a human to talk to after our accident.
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by Info@happyhomestead.net
Verified Customer
Verified Customer
Employees Worked With
Collision shop.
Dealership Inventory (216 Vehicles)
Photos & Amenities
- Drive-In Service
- Express Service
- Free State Inspections
- Free WiFi
- Customer Lounge Area
- Children's Play Room
- Television
- Free Starbucks Coffee
- Free Drinks
- Vending Machines
- Shuttle Service
- Rental Car Service Onsite
- Quick Lube
- Pet Friendly
- Cable TV
- Automated Car Wash
- Authorized Accessories Store
- Authorized Parts Store
- After Hours Drop-Off
