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Suttle Cadillac
Newport News, VA
497 Reviews
At Suttle Cadillac, family values and customer commitment have been the foundation of the business since 1902. As part of Suttle Motors, one of the oldest continuously operating dealerships in the country, the Suttle family has proudly served generations of customers with honesty, hard work, and integrity.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 19, 2026
It was a pleasant and fairly speedy experience.
Ben was great, informative, and not pushy which to me is a very good trait in a salesperson. Lita was great as well, not pushy with the up-sell's and
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by donnieandkendra
Verified Customer
Verified Customer
August 17, 2026
Great Customer Service, work done on time and as
promised. Service Advisor & technician knowledgable and provided good advice,
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by DNBARRICK
Verified Customer
Verified Customer
Employees Worked With
Rhonda, Service Advisor, knowledgable, well organized, Great advice
August 16, 2026
Scheduling, Renee was very helpful in rescheduling my
appointment. Communication and customer service is excellent. My car was cone before I expected. A better prediction of time the service would take,
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by BINAFENN
Verified Customer
Verified Customer
Employees Worked With
Renee
Dealership Inventory (259 Vehicles)
2022 Lincoln Nautilus
used
Pristine White Metallic Tri-Coat exterior
Automatic
All-wheel Drive
Photos & Amenities
- Drive-In Service
- Express Service
- Free State Inspections
- Free WiFi
- Customer Lounge Area
- Children's Play Room
- Television
- Free Starbucks Coffee
- Free Drinks
- Vending Machines
- Shuttle Service
- Rental Car Service Onsite
- Quick Lube
- Pet Friendly
- Cable TV
- Automated Car Wash
- Authorized Accessories Store
- Authorized Parts Store
- After Hours Drop-Off
