Highly Recommend Ann Marie Lang! - LWARRENL
Purchased a used car with Ann Marie Lang of Century BMW she kept in touch with me and was always available by phone or text to help us through the process I would highly recommend working with Ann!
Top Reviewed Specialists At This Dealership
BMW Client Advisor
Volvo Sales Specialist
Best in the business ! - mi328i
From start to finish treated my wife superb. A loaner was given just in case the maintenance / service due would take longer than a day. ( travel nurse) . Our car was taken in and treated like new.(2014 328i). We were kept up to date numerous times and had ZERO problems getting scheduled. All car dealer ships should follow this lead, then again...all are not BMW !.. Thanks again for flawless schedule,loaner and service. Dustin Glover was our adviser and we drove away extremely happy. Sincerely, Mike and Judy Travis.
Jaron and Jeff are the best! - DOrr
They work hard for you and have your best interest. Truly a different and better buying experience. This is my 4th BMW and all from BMW of Mobile.
Outstanding Service Department - JackGaido
My wife and I can’t say enough good things about their service department. They were outstanding in every aspect of how they took care of us and our BMW. Sarah was off the charts accommodating, kind, understanding, knowledgeable and efficient. I only wish they were closer to us geographically speaking. I highly recommend this dealership because you can always tell how they take care of their customers by how they service their vehicles.
FAILURE TO TELL THE TRUTH! - 435Girl
I was promised a loaner car by Sean Dwyer after making an appointment over a week in advance for a service appointment. When I arrived for my service, no such arrangement had been made. My reason for confirming a loaner vehicle with Sean Dwyer was because there were important matters I’d planned on handling, rather than remaining idle in a TUSCALOOSA, ALABAMA BMW LOUNGE.
When I pressed the issue with the service personnel, the lame excuse received was that since my service was basic and would only take an hour their policy is not to loan a car. That’s not what Sean Dwyer told me when setting up my appointment. Sean lied and the dealership executives at Tuscaloosa BMW appeared to NOT CARE AT ALL. Perhaps this dealership feels my business has no value because my car is still under warranty and no expectation of out of pocket expenses exist.
To add insult to injury my wait time was over 2 hours. I’M EXTREMELY DISAPPOINTED IN THE DISHONESTY OF IT ALL!
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