30 Alabama Buick Dealers
I can’t begin to explain how pleasant my car purchase - catrinastang66
I can’t begin to explain how pleasant my car purchase was. They were easy to work with and eager to make sure you are 100% happy with your purchase. I had the please of working with Andre and Chad. They know their products and made the sale within my budget. I will always go back to them. Chad I felt like had driven my vehicle for years. He knew every thing inside and out about my Cherokee. Tameron CDJ does not play about how they treat us. They treat you like family.
Top Reviewed Specialists At This Dealership
Will Taylor was awesome. - Tim_bell20
Will Taylor was awesome. Transaction was smooth as silk. Car was like advertised and Will was very helpful!
Kenneth LaPierre was great! - btrflymom83
Kenneth LaPierre was great! Not your usual car salesman. No pressure. Just went to look at a truck we saw online and bought it. We got more for our trade than we expected. Kenny was very friendly. Great customer service. All support personnel were very nice. Will recommend to others.
A had a pleasant experience with McConnell service - Jacqueline Eager
A had a pleasant experience with McConnell service department very nice and very knowledgeable of their. I left wrong service coupon, he call to let me know. I laughed at myself. He still give me 5 dollars coupon of the company . That was very nice customer service. Thanks
Inquired about a car multiple times with zero response. - Mcwalton
Inquired about a car multiple times with zero response. Contacted initially through Cars.com and then through the various automated emails they sent asking me how they had done.
Caleb Albright and Nate were great my husband and I are - Danahyde89
Caleb Albright and Nate were great my husband and I are so excited about our 2022 Chevy Equinox RS. Thank you all so much!!!!
Chris was awesome! - coleapril485
Chris was awesome!!! They were quick, courteous and thorough! Very professional and very helpful! No haggling and back and forth or shadiness on their part. I would do business with them again!
In April 2021 Stokes replaced the transmission in my car.... - Donna Headley
In April 2021 Stokes replaced the transmission in my car. This was not warranty work. We paid for it. September 2021, went to change the oil, and saw that 3 of the 4 bolts holding the subframe were MISSING. The remaining 1 bolt was so loose it fell out. This was a complete failure. It doesn't take but a few minutes to properly torque the bolts in. Had that 1 remaining bolt fell out at 70 mph on the interstate, it would have been disastrous. Who doesn't tighten bolts? That's pretty dang important! I would not recommend the service department for anything.
We love this family owned dealership. It doesn't matter... - Freton88
We love this family owned dealership. It doesn't matter if you're the richest person or just down home country folks, they treat everyone the same. They go out of there way to try and give you the best deal. Service department and the parts department have always been so friendly and helpful with whatever we needed. The lady that cleans always does a great job. Thank You and keep up the great work.
Justin Brady was/is awesome. He made me feel right at... - gilberttammie5
Justin Brady was/is awesome. He made me feel right at home. I purchased a 2007 F-150. It runs well. The atmosphere was very pleasant. Packy was/is so funny. Whoever reads this, please pay them a visit and make you a purchase.
Service - Carguy.cris 123
I went to the dealership for tires and my door handle was broken and the service manager as well as the gm refused to fix or replace it.they wanted me to buy another after they guys broke it.the worst experience of my life with a car dealership I would never recommend this dealer nor spend a dime there.
Truly Outstanding! - Seasoned Buyer
Van did a great job and I've never had a better car buying experience than at Courtesy Buick. I was able to negotiate prior to arriving and there was no "hard sales" approach.
HORRIBLE FINANCING PROCESS! - DARREN
THE FINANCE GUYS AT CARL CANNON CHEVROLET WITHHELD VALUABLE INFORMATION FROM ME WHICH WAS MY CREDIT SCORE OF 784.THEY PRESENTED ME WITH A 627 AND 650 ON A LITTLE PIECE OF PAPER AND NEVER EXPLAINED THOSE TWO SCORES OR WHO THEY WERE FROM.THEY HAD ME BELIEVING ALL THAT I HAD WAS THOSE TWO LOW SCORES TO NEGOTIATE WITH.DID NOT FIND OUT ABOUT MY 784 CREDIT SCORE UNTILL I WAS ABOUT TO SIGN MY PAPERWORK.THEY PUT ME IN A BAD AND PRESSURE SITUATION .I SHOULD HAVE BEEN TOLD THIS IN THE BEGINNING SO THAT I COULD NEGOTIATE THE BEST DEAL POSSIBLE AS A CONSUMER LOOKING TO BUY.THEY TOOK IT ALL AWAY FROM ME AND NOW AFTER A MONTH THEY ARE NOT WILLING TO HELP ME WITH A BETTER INTEREST RATE.IF YOU GO TO THIS DEALERSHIP BE CAREFUL AND ASK QUESTIONS.I ASKED ABOUT MY CREDIT SCORES,THEY GAVE ME 2 OF THEM AND DID NOT TELL ME ABOUT MY 3RD AND BEST UNTILL THE END WHICH WAS SIGNING PAPERS.
The sales manager Kevin promotes bad behaviors from his - Sarah
The sales manager Kevin promotes bad behaviors from his employees. Alan Howard is extremely rude and belligerent . I dropped off my vehicle for a simple oil change and tire rotation to be returned to me. I contacted Alan about my vehicle return and was informed my vehicle was returned. I informed Alan that I was outside and didn’t see my vehicle. I walked out and looked down the street to see my vehicle parked by a dumpster. Mr Alan rudely announced I’m glad you found you car and hung up. After talking to the service manager he’s as cocky rude and belligerent as Alan! Patronizing this company is dead!The continuation of dealing with ignorant cocky belligerent individuals who don’t appreciate your business is DONE!
Excellent purchase of new car - Comet
Purchased 2014 Buick lacrosse that I veiwed on line. Traded my 2013 Avalon and was able to negotiate all the details thru email and saved a lot of time prior to arriving at the dealership. New car was all as discussed and trade in value was at a fair market value wholesale. Great experience of an on line purchase. Dealer was located 100 miles from home and worth the trip. Alice Ricks was the sales professional and provided all the details I needed to feel comfortable to make the purchase with GlennSmith Buick.
By far the best experience, in 25 yrs or buying vehicles! - SteveW23
I am normally not one to write a review, especially when it comes to a Car Dealership, but with the amazing experience I had at Bill Jackson in Troy Alabama......I felt obligated to share with others in the market or that will be soon. I bought my first General Motors vehicle 25 years ago in Pensacola Florida. I have purchased well over 20 since & I have NEVER had such a pleasurable experience as when buying a New 2018 Silverado & a New 2018 Tahoe from Bill Jackson Chev-Cad-Buick-Gmc a few days ago. Unlike other Dealerships in the are, they didnt go back and forth....they were very transparent.....and super friendly the entire time. I was given several different options, including a full explanation on how leasing works & when leaving....I truly felt like part of the "Family". Not only do they have the absolute best prices in the area, but what other Dealership allows you to test drive a Chevrolet Tahoe, Gmc Yukon, Cadillac Escalade, and Buick Enclave without the hassle of dealing with multiple Sales Reps & having to drive all over the place to multiple locations. If you don't know the answer to this question, that's because they are one of only 2 Dealerships in the entire State of Alabama to which have all 4 General Motors Brands under 1 roof. Anyway, I believe their slogan is, "A short drive, for Savings like nowhere else" & I for one can tell you that this is NOT A GIMMICK! If you are in the market or when you become in the market, do yourself & your wallet a favor and give these Guys & Gals a chance!!!
I've purchased several cars from Jim Burke a few used and... - jwill5674
I've purchased several cars from Jim Burke a few used and one new but I have to say that my most recent experience at Jim Burke was by far the best I've ever had. I'm 2,000% sure I'll be back to buy another vehicle from them. They helped me pick the correct vehicle for my credit situation and negotiate with the bank to get the down payment to a comfortable area for my pockets. I came to the dealership with a used Altima in mind and ended up leaving with a "Like-NEW" Lexus with an awesome payment of $392.00 with just $2,000.00 down. They worked hard on my deal and I am a VERY satisfied customer. The whole team was very helpful, from my sales agent to the sales manager to the finance adviser to the service technicians. I'm so proud to say my vehicle came from Jim Burke!
Warranty Work among other things - Charles Motes
Very good service from all staff members. Small hiccup with warranty work but it was resolved expeditiously. I would recommend them any day. I I
MISREPRESENTATION - Jeff
Purchased a 2014 Lexus LX 570 from this dealer over the phone. SUPPOSEDLY a reputable dealer, Represented no accident or paintwork, "traded in from a friend of mine" . Took delivery in Tennessee and dropped off at the Lexus dealer for a couple of minor repairs. Received call from SERVICE MANAGER stating this car has BEEN WRECKED AND PAINTED ON the front and back of the drivers side of the truck. I called asking them to refund based on MISREPRESENTATION and the response was "SUE ME"!! from JAY JACKSON, son of the owner. I sent estimate to correct the cover-up job they did , $2300.00. I wanted a no paintwork car. THEY LIED, NO INTEGRITY! MAKE THEM ACCOUNTABLE!!!!
Friendly, helpful, professional, goes the extra mile for... - tiresonly
Friendly, helpful, professional, goes the extra mile for the customer. We have purchased several new vehicles from Ray Miller Dealership within the past 6 years followed by maintenance service from their service personnel. Every experience has been most positive. It is a pleasure doing business with these people! We would not consider doing business with any other dealership.Mr/Mrs Wayford Fielder, email@example.com