Great Customer Service experience - TravisMatthew
I called and spoke to Sammy about a specific type of vehicle which was not available at this dealership. I will say it’s rare to find someone that took the additional time that Sammy did to actually help me locate the vehicle request, even if it’s was at another dealer. That’s true customer service! Sammy may have not benefited that day from additional time he took, but I would definitely consider going back due to the experience Sammy provided during our call! Much appreciated! Hats off to Sammy!!
Top Reviewed Specialists At This Dealership
New and Certified BMW Sales
New Car Sales Associate
New and Certified Pre-Owned Sales
Great Service! - Janice
We have been lucky enough to find a great service advisor in Vince Adams! What a great experience working with him on our BMW! He was very helpful getting me rebates when I didn't even know I had them.. Thanks Vince! I have to say I have been a bit spoiled as my sister was my service advisor for several years when I owned another make of car... so I'm hard to please.
Love it! - Radak
Costumer for 15y. Bought +- 15 cars. Always friendly. Will come for few more :)
John Sarno as sales and Ron Davis service.
Thank you as always!
You could get your car back not completly assembled. - cessna360
Brought X5 in for a diagnostic and a airbag recall. BTW the Service Advisor was very professional and helpful. On the other hand the service manager feels that they do not need to call you back. We had picked up the vehicle and discovered that the hardware was missing and the battery cover was not installed and sitting in the rear luggage compartment. Not a big deal, though it is not acceptable to pick up a vehicle after service and it is not completely reassembled. As well as the hardware is either sitting on the technicians tool box or elsewhere. My real complaint is that I now have to spend my time and resources to bring the vehicle back to the service department, even though its just a few dollars, I am still in the loss.
Chapman BMW On Camelback