Beware of questionable workmanship if having a Moon Roof... - PM
Beware of questionable workmanship if having a Moon Roof Shade Replaced and do NOT expect a return call or email from Superstition Auto Nation's Director Mr. Thomas or the Manager Mr. Wolfe.
Approximately 09/16/20 I had my Moon Roof Shade replaced due to the clips broke on a 2 year old vehicle. The cost was over $900.00. The shade is working. About 2 weeks later I notice the inside roof liner was sagging and very noticeable from the front windshield.
My vehicle was returned on 09/30/20, I was told this inside roof liner would be fixed. They would glue it back in place at no charge. Then there was a change, the liner was not fixed. Supposedly this was not caused by the replacement of the Moon Roof Shade. Mind you this was not an issued until the shade was replaced. I spoke with the Director Mr. Thomas and he stated the drop was due to weather, the vehicle not being covered and he didn't like how chevy had designed the Moon Roof feature. He stated he would contact his chevy representative to see what could be done and he would get back to me. Needless to say I have heard nothing. I emailed Mr. Thomas and the Manager Mr. Wolfe (not sure of name, but email was from the sign by the cashier; wolfes2@autonation.com. Needless to say I received no response.
I have been doing business with Superstition Auto Nation off and on since 2012. This has left me a very dissatisfied customer and I will share my experience with others.
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