5 Arkansas Volkswagen Dealers

Phi was in constant contact and everyone bent over - dbuchanan02

Phi was in constant contact and everyone bent over backwards to make this deal happen, even during my medical emergency, Phi was willing to work on Sunday. I said, no that is the Lord's day and family time. So we were able to close the deal on Saturday.

Mack was awesome! - HarshPrimate10

Mack was awesome! I have worked in multiple dealerships and have worked at a corporate level for an automotive manufacturer. Mack's customer service was fantastic and he communicated everything to me in a polite and knowledgeable manner. The work did end up needing to get a little more in depth than originally forecast, but to be honest I already had an idea that this was a possibility based on what I had dropped the car off for. So when Mack gave me a call and stated the technician wanted to run the procedure an additional time to ensure the quality of the flush I found that to be perfectly acceptable. I had also asked for some other minor things to be addressed while I was there in their service department. These were addressed promptly, thoroughly, and accurately as well. I never once felt that I was not in capable hands with this service team. They truly shined and provided the utmost in great customer service! I think it should also be said that while I was picking up my vehicle another customer was dropping off their Audi R8 high performance supercar for service work. That should be an indication to anyone reading these reviews as to how wonderful this service team is! They have earned the business of a customer that trusts them with their six figure supercar (that is worth more than most peoples homes!) I have read some of the "negative" reviews and can honestly say that much of what I have read is not applicable and if you go to a place of business without an accurate understanding of the day to day operations that go on, I do not feel it is fair to the staff of that establishment to discredit them in anyway. I feel this applies to multiple other industries as well. If you take (what I can assume is based off of the typical American automotive consumer) a neglected fifteen plus year old vehicle to a repair facility and act like there wont be recommended services, you are probably the same type of person who goes to the doctors office and yells at the staff when they tell you what is ailing you. I should add that this service work was performed on Saturday 4/15/23. The website won't let me adjust the date to reflect an accurate timeline.

They were very nice to work with. - margaret74

They were very nice to work with. Took my VW Beetle in for airbag warranty work. They not only replace that but did a complete inspection on my car and washed it. I will be going back in the future.

I struggled with lots of shady dealerships until I found - RUBBERNECK

I struggled with lots of shady dealerships until I found Bill White VW. Since I knew what I wanted, they negotiated most of the deal over text message, then sent the agreement in writing over email. When I picked up the car it was fast, simple, and everything went as agreed to. Fair price and honest people who did everything they said they would. They have also followed up with me several times after the purchase to make sure everything is going well. My sales guy Shawn was awesome! This is what car buying should be.

Experience was a breeze, very polite and fast team. - Thongphoune Sitthivong

Experience was a breeze, very polite and fast team. Ian was very professional and our test drive was enjoyable. Nice work by Brandon working me a good numbers!