349 California Honda Service Centers

Polite and courteous, and always helpful and I always - swjackson33

Polite and courteous, and always helpful and I always know their work is top-notch, and I appreciate all their advice as well

the service representative was very helpful and had the - je000

the service representative was very helpful and had the service done that was supposed to be done on a previous visit.

Excellent service! - Raúl Guerrero

Excellent service! Experience, respect and courtesy are welcome. Saib provided excellent help with my car.

My 2018 Toyota Camry looks brand new. - ken.joseph

My 2018 Toyota Camry looks brand new. They did an outstanding job. Justin Williams provides the very best service. Thank all of you.

I was overall satisfied but I was promised a car wash - Mariaworks4u

I was overall satisfied but I was promised a car wash when I booked appointment. It wasn’t done the guy who took me in said oh they don’t know anything they are way in another building our car wash is broken. I said that isn’t right he said well I can’t do anything. I’m hoping everything else that was promised was done.

I received excellent service from Robert on Saturday, - tommyj26

I received excellent service from Robert on Saturday, April 13. I give him my highest review.

Always great service provided by advisors Darin & Chris - SIJ

Always great service provided by advisors Darin & Chris and the entire staff at Hardin Honda!

Long delay due to backordered parts but dealership - Pmoncourtois

Long delay due to backordered parts but dealership handled it professionally and to my satisfaction

The service was great and timely. - jermaine.love

The service was great and timely. I will definitely be back for service. Thank you Honda

The service was efficient and timely. - GAD

The service was efficient and timely. The service provider, Brian, did an awesome job! I didn't wait too long.

Automation always takes care of my Hondas needs. - Lockeachilles

Automation always takes care of my Hondas needs. They’re easy to deal with and communicate well.

Brought my car for a tire rotation this morning. - davidrojas2102

Brought my car for a tire rotation this morning. Stressed to the service advisor to inspect my wheels as i had just got them redone due to previous damage and they had no damage. He walked around the car and no damage was found or pointed out by service advisor. Fast forward to me receiving my car back. I inspect it and 2 wheels are damaged. I go back to the service advisor and he tells me "That damage was already there" this is not only dissapointing but down right disrespectful to myself. The only reason i brought it to Honda was to avoid this. Having so many tore shops closer to my house i chose a Honda dealership because i thought my car was in good hands. First there was a "he said she said" discussion with the service manager. Then a review of camera footage, where not only did they not prove anyhting to me but he wanted me to partially pay for the repair. After 30mins of back and forth he said he would call his wheel guy and get the one wheel fixed even though 2 where damaged. And emphasizing to me he was "helping me out" even though the damage was not there upon my arrival. I purchased my wifes car at this dealership and now i will be hesitant to ever bring any of my vehicles in for service if my wheel is not fixed to my liking. I simple service has now turned into a headache and the rest of my day will be having to deal with this issue.

Great Service, excellent staff , Best technician at - sonnymariano99

Great Service, excellent staff , Best technician at Toyota Carlsbad. Highly recommend to friends and family.⭐️⭐️⭐️⭐️⭐️

Riverside Honda always takes good care of my vehicle and - Jrissi67

Riverside Honda always takes good care of my vehicle and me. My latest visit was just another example of their wonderful service!

We got the Express and as promised,they delivered. - anniegdoctora

We got the Express and as promised,they delivered. Our service rep Nicholas was great!

Mixed feelings about Roseville AutoNation. - alstdo56

Mixed feelings about Roseville AutoNation..... Bought a 2015 Jeep Patriot from them. Several issues didn't show up on the test drive that but became apparent through every day driving. Very loud squealing brakes after 10-15 minutes of driving, engine clunking/shuddering at certain speeds and road conditions,. windshield hard to see through when driving into a setting sun, clicking sound any time the ac/heat settings are changed. Samantha & Conner in the AutoNation/Honda Service Dept got the brakes and engine issues fixed at no cost to me. (New rotors & pads for the brakes and new plugs /plug wires for the engine. Nothing done on the windshield and ac/heat diverter issue.) As much as I appreciate the help from Samantha & Conner - the car should not have made it through the safety inspection with bad breaks and engine misses so bad the car would lurch and hesitate at times. The windshield should have been cleaned of extreme mineral deposits by their detailing team as that's actually a safety issue in certain road conditions. And even though the ac/heat diverter issue could be considered a safety issue as well (if you can't direct air to defrost the windshield during cold months...) I can live wit that and get it fixed. But this car should not have been put on the sales lot in the condition it was in. My rental car cost me $400 plus time off work. Would I buy another car from them? Maybe - but I'd look at the car's condition much closer and have rental coverage included in the contract. And yes - it was a used car. But any car sold by AutoNation has their reputation attached to it. In this case I think their reputation was somewhat tarnished.

There was a misunderstanding, but after voicing my - Katie20.h

There was a misunderstanding, but after voicing my concerns someone was able to reach out to me and fix the issue at hand ASAP. I really appreciated that and the hard work the service workers do there! Thank you guys, will be back.

I had oil change and tire rotation servive here. - christine66_06

I had oil change and tire rotation servive here. Tony Tran is professional, friendly and informative.

Micah and the team did a fantastic job. - ivan

Micah and the team did a fantastic job. Top notch service, communication and they completed the repairs to a great quality. Would gladly recommend them and use the team again! Big thank you!

Blake Hudson is the best. - Issybee_6

Blake Hudson is the best.Service Tech!!! Helpful, friendly, knowledgeable and goes above and beyond, to give the best service. Highly recommend him for the Service Department.

It has not been a good experience since day one. - Hillary Marcucci

It has not been a good experience since day one. I have emailed and called early on in the beginning with purchasing this Passport. Mutiple times they could not do the detail of my vehicle since I bought it. Finally said they could so I took the time, 30 minutes out of my way to then find out they ran it through a car wash and nothing else it was exactly how I brought it in. When I bought it, they couldn't do the detail because that department left for the evening. I was told to bring it back yet again and they would fill up my tank. Also, I have left a message early on with no call back. Since purchasing this Passport in April of this year I haven't gotten one response. Decided to give up... then out of the blue I get a text message about a free 90 day inspection of my vehicle. I text back and call explaining what I am still waiting for about my detail and fuel. Ana was the one texting me saying she would have someone call me... NEVER happened and I asked a couple of times. I still end up scheduling the 90 day inspection with an appointment. I arrive and no one approaches until 10 minutes later and tells me to wait in my vehicle turns and walks away so fast, NOT even asking why I was there. I let some moments pass and get out and ask about my appointment. They tell me they are 3 plus hours behind... I can go on and on about more issues but the final is DMV keeps sending me notices when I have already signed the title over to Capital City Honda back on the 29th of April. Maybe with this review I will finally get a call back.

Thank you Sunset Honda Dave for getting me back on the - Karen

Thank you Sunset Honda Dave for getting me back on the road Tuesday. Flat tire Monday no tire lock key. You guys helped with the situation

Travis was very friendly and helpful. - fidelvelasquez11

Travis was very friendly and helpful. Sent videos of my car for reassurance and proof and also told me about certain packages and how to use them. Very helpful with great customer service

price is so expensive, hopefully it will not be happen by - barte38_ian

price is so expensive, hopefully it will not be happen by next time but thanks anyway.

Excellent experiences buying and financing a new car as - Happyface262

Excellent experiences buying and financing a new car as well as getting it serviced. I especially appreciate that service fees are clearly posted on its website.

Best customer service team, not just in the desert, but - davezzmarks

Best customer service team, not just in the desert, but anywhere. Customer service rep, Mario, explained what to look out for in the front-end assembly, and he managed to get my vehicle washed, despite the washer being broken. Highly recommend.

Outstanding customer service! - kevin.grassman34

Outstanding customer service!!! Shout out to the parts department for taking care of me. Thank you Bretz and Blaise!!! I appreciate you greatly for making me feel valuable as a customer. Keep up the good work!

I needed to have a used car checked out. - pliem252

I needed to have a used car checked out. The service was fine. The check list was thorough.

We were travelling and had a flat tire. Fortunately we... - Grateful Traveler

We were travelling and had a flat tire. Fortunately we pulled off at the exit near Barber Honda. They searched to find a new tire for our Clarity, got it changed, and we were back on the road in under 2 hours. Many thanks to Richard Garza and the service department team!