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Great dealership to work with. Worked hard to get the... - Chris
Great dealership to work with. Worked hard to get the truck we wanted. Would definitely recommend them to other people looking for a vehicle. Thanks
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Best Car Shopping Experience Thus Far - augustinelee
This is by far the best car shopping experience ever! Willing to go out of way to meet buyer's requests. Chynna was especially amazing! Friendly, knowledgeable, and always felt that I was the priority. Look forward to the next encounter!
We have been the customer of Sullivan’s northwest hills... - Minnimgolf
We have been the customer of Sullivan’s northwest hills dealership for about 20 years, we have purchased three Cadillacs, jeep and GMC product over the years and have been satisfied with their sales and service. Jack Olsen is a great sales person he understands your need and takes care of it.
Business Development Manager
perfect experience - gmc1774
I will never go to another dealership. This place is the absolute best for buying a car. I also have all my service done there.
Robert DeVito is Great! - Matthew1011
Robert DeVito and the staff at Minchin Buick/GMC are excellent to deal with! They provided A great sales experience and a very low pressure environment! The pricing is excellent and if you’re looking for a new vehicle you owe it to yourself to come in and see Robert and the team at Minchin!
Oil change tire rotation - Saybrook motors
My van was taken in at my appointment time turned around in a timely fashion and given back to me. I will be back from my next service
straight forward / no games transaction - Al K.
Visited several other dealerships before coming to D" Addario, so I had a specific vehicle and price in mind. I was greeted promptly by my sales rep ( Greg Anastacio ) who showed me a vehicle which met
my criteria, and he proceeded to quote a very comparable and competitive price for it. He did not try
to add any hidden or unnecessary costs to the deal, the final transaction price was as originally agreed upon.
Horrible customer and service - Lucy
I bought my car in for a recall, asked if they could check why my car was hesitating. As I thought he asks the mechanic, mike did not. I got my car back from recall he never asked a mechanic to look and than told me i would have to leave my car for two days and pay for a diagnostic’s. No thank you. I took my car to another Hyundai dealership fixed it with the hour free of charge at Old Saybrook Hyundai.
Very Pleased With Everyone I Have Encountered - Gene Gaddy
Starting with Colleen who was extremely professional, friendly and respectful. Next is Kyle, whom I've yet to meet in person. He was very helpful over the phone and upon learning i'd be coming in on Sunday , his day off, he assigned me to Mark Manson. I found Mark to be extremely knowledgeable of the product, very friendly, professional and accommodating. He was shadowed by a gentleman named Zakir who I also found was very friendly. On a scale of one to ten I would give Ingersoll Automotive an eleven!!
I am Very pleased with the entire operation!
Broken Promises - drewmccrayon
Broken promises. I bought my truck from this dealer about a year ago and it has been the worst decision I have ever made. The truck is fine, now, but the service I received has cost me lots of time. When I originally bought the truck i was told that the vin etching was not optional because they "vin etch all of their vehicles". This may be true, however, I later learned that it is an optional warranty that they are charging for and not the actual etching of the vin. Not fully disclosing it as being optional is illegal. Moving on, i bought the truck and after getting it home i found out there was a laundry list of things wrong with it that should have been caught in the CPO inspection. Although they were all covered under warranty after fighting over it my truck still had to spend a week in the shop only a month after i bought it. I had so many problems I had to go to GM corporate because of how dissatisfied I was that a truck I spent more than $30 k on had to already go into the shop. Soon after my complaint was filed I received a call from Jamie the Used car sales manager who offered me two free oil changes to make up for the hassle. Although almost too little too late I accepted and even told the GM rep that they attempted to make it up to me. Now I tried to use these free oil changes and Jamie himself told me that he doesn't remember our conversation and would not honor both free oil changes. Instead he offered me one free oil change out of the goodness of his heart. This is just another way that Gallagher BUick GMC has over promised and under delivered. The team at Gallagher clearly doesn't know the meaning of being a company of their word. I don't feel like I bought a vehicle from a reputable GM dealer, instead it feels like i bought a truck from a buy here pay here business. I hope my bad experience encourages others to take more time and consider whether they really want to do business with a dealership who only cares that you take the vehicle off of the lot.
Thank you !!! - Magdalena
In March 2013 I had my first car Oldsmobile Allero ( brand new) claim total lost after a drunk driver hit my car. I was injured and work only part time. I need a car because of my job( visiting nurse) and I lost my hope that I will be approved for another car loan. After multiple loan applications denied in different car dealer shops I went to Bob. The service was amazing, the dealer for entire 8 hr contact more then 22 lenders and finally he get approved my car loan for Ford Fusion 2011. They even told me after one year to make refinancing on the car loan.I was skeptical that a use car will help me,special with my high mileage what I have to drive. this car had 48,000 when I purchase. Every one knows that Ford Fusion 2011 had 9 manufacturer recall. I moved in September 2013 in Western Massachusetts and here is required total vehicle inspection every year. I pass all inspections with no problem,on every recall my car doesn't need any repairs to be done. Yesterday my Ford Fusion had a little celebration ,we make 250,000 mileage in 7 years and we still driving with no problems. this year we pass again the inspection. All works on this car was breaks ,tire and recently the bearing because of the bad roads where we have to drive to patients house. We are very satisfied and soon our son's will drive and we will come again to buy cars for our sons. Thank you guys you are the best.
Car Biz Auto Body - LittleLeah16
I do NOT recommend this auto body. I have worked with them multiple times usually through insurance. The one time I decide to pay out of pocket they charge me over $3K and took over 2 months to fix my car. They ordered the wrong part multiple times and left me driving with no turn signals for over 2 months! They never once offered a loaner or even apologized for their mistake. Once the body work was done and the correct wire was replaced I then found my locks on my passenger door no longer worked. I have since found a new Chevrolet dealer that cares about its clients. They found my wiring was not done properly which costed me an additional few hundred dollars. Car Biz does not take pride in their work clearly. Very Unhappy and will NEVER return.
Great Car Buying Experience at Devan - jdewitt444
I lease a Buick Enclave from Devan in Wilton, After visiting may other dealerships during my car search, Devan stands far above the rest. Searching for a car is time consuming, but Brian Johnson at Devan was honest and so helpful. Great sales team and very informative and helpful finance department. I have already recommended Devan of Wilton to friends and will continue to suggest others take a look when shopping for a new car.
FANTASTIC SERVICE - Bjchorzy
Third time I have gone to Parson's for Service and I highly recommend going there. Individuals are friendly, knowledgeable and quick to help you out!!! I appreciate them helping me out at a moment's notice without appointments. The cost is also reasonable for any service - from a major repair to a minor repair! I definitely will be going back again!
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