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This won’t let me put less that twenty five words. The... - keranen52765
This won’t let me put less that twenty five words. The staff was courteous and nice. Now I’ll put just random words here
Top Reviewed Service Specialists At This Dealership
Matthew is awesome! From the minute I called to the... - jlptwirl
Matthew is awesome! From the minute I called to the minute a finally picked up my mini. Matthew kept me updated! It took 34 days.
We just had our Mini in for service. We were treated very... - jackiemonasmith
We just had our Mini in for service. We were treated very well...they took care of us promptly....very pleased! James Revere was our Service Advisor...he was excellent!
Jackie from Michigan
Excellent Service Department - KT
I have owned three Minis since 2004. The reason I keep a Mini in my garage is because of the excellent service I receive at Orlando Mini. The service department goes out of their way to make sure they not only fix what you think is wrong but look for any potential problems so you won't be inconvienced in the future. They also treat you as if you are their most important customer not just one of many. I actually enjoy taking my car in for service and it is an hour drive, one way, for me to do so!. KT Budde-Jones
Extremely helpful and quick! I was told everything I... - kquintana
Extremely helpful and quick! I was told everything I needed to know and since it was my first time getting my car serviced, I was put at ease and assured. Thank you for everything!
Excellent service from the entire service team. They... - mgames22
Excellent service from the entire service team. They communicate throughout the process. Love the quick diagnostic and approval process. Sarah is particularly great to work with.
They were very respectful, very professional and did an... - pjpruley2
They were very respectful, very professional and did an outstanding job fixing my car. I would rep them to anyone that would require the type of service they offer. Thank you
Quick service done right at my house! The person was... - Simones15
Quick service done right at my house! The person was informative and answered all my questions, the quality of the product is great.l Would definitely use them again!
Excellent Service at Vista MINI - pedrotomas
Huge thanks to Howie Rosenberg and Greg Brown from Vista MINI for getting Clark ready for another MINIs On The Dragon!! Car looks and feels GREAT!! #HighlyRecommendVistaMINI #VistMINI #MINIsOnTheDragon #YesItsFastNoYouCantDrive
Rating because of customer service. Upon returning to... - sallyshamby
Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.
Auto Repair - Paul
The correct address is 540 10th Street Southeast Naples Florida 34117
We are mobile service pin something Naples for over 14 years Best mechanic in town
Horrible experience. Had my vehicle for 3 months and 3... - laureanovarona
Horrible experience. Had my vehicle for 3 months and 3 days and you would think that Auto Nation Collision Center would communicate.................You think wrong. It was so bad, that I owned two (2) Porsches and upon getting my vehicle fixed and returned to me and immediately traded in my 2016 Porsche Cayman S with only 11,927 miles for an American manufacturer.
Every week I called after 1 1/2 months without car. Always a different story. Blame this, blame that, etc.....They never texted or e-mailed to tell me progress of vehicle.
Furthermore, I will NEVER do business of any sort, again with Auto Nation.
I dealt with Zachary, Zachary was very kind and polite... - JVIS54321
I dealt with Zachary, Zachary was very kind and polite and explained everything that was going to happen kept me informed by telephone texts and emails letting me know what stage of the process they were in and then called me when the job was finished.
My car was in the shop for over 5 weeks. when I picked up... - not happy
My car was in the shop for over 5 weeks. when I picked up the car it still had problems. I brought it to a different body shop and they wanted $5000 to fix the problems AutoNation created. my rear bumper which was replaced with a new one was GLUED onto the quarter panel. Allstate finial totaled out my car they said it was too expensive to fix the problems AutoNation created. I will never use or visit another AutoNation company.
Excellent service as always. Lauderdale MINI’s staff is... - markwellusa
Excellent service as always. Lauderdale MINI’s staff is wonderful, and always keeps me informed of the status of my car. I highly recommend them.
Had very good communication and service with Austin on... - jgalk
Had very good communication and service with Austin on body damage to SUV due to auto accident. He kept me well informed on the work being done.
I was completely IGNORED - PRAluotto
Long story short, the service department sold me the wrong size battery when I lived here in Pensacola. Two and a half short years later I needed a new battery. My new local Mini dealership in NC sold me the CORRECT one and my out-the-door price was less than HALF of what I paid at Mini of Pensacola. I’m not sure why there was such a huge price difference between two dealerships and why I paid MORE for a smaller less cranking amp battery. I called and spoke with someone in Pensacola about it and I got zero apologies or answers. I was told that “according to a chart” back when I bought the battery, it was the correct one. I drive a 10 year old Mini. Why is there any question as to which is the correct battery? I asked my local dealership what chart they might have been referring to and they laughed! They had no clue and told me I had been lied to. I can’t help but wonder what other mess Mini of Pensacola created for me. I’ve been fixing things they’ve supposedly already fixed before... To make things worse, I wrote a letter to the service manager, Ms. Cathy Haley back in November of 2018. It is now Feb 2019 and I have YET to be contacted with answers to my questions. This is disgraceful service.
NO STARS!!!!! Was given a final number from agent... - Angry
Was given a final number from agent Duc on the phone. Told him I had back injury and was concerned about COVID.
Drive to dealer , given price was 99 dollars more and for lower model car. Stay away all the do is xxxxxxxx you. With COVID they are play with peoples lives. Spent over hour being lied to.
Stay away. Filed a complaint with Kia cooperate office. Sent letter to CBS news.
They need to honor what they say.
I would rather give to another company.
Never a good experience..I’m an African American... and I... - raychell.furlow
Never a good experience..I’m an African American... and I was just told that a have 75 miles a day on my car loaner..which means I can’t go to Miami or the ATL... I’ve always felt they were a little racist but Really....smh
Beware, don't go there. I have had the worst experience... - christchild10
Beware, don't go there. I have had the worst experience with Autonation Toyota at fort Myers. I had a leased car 2018 CHR and decided to return this car earlier then I had to. The person who helped me understood that the only way I would re-lease a new car is if they took care of the mileage and remaining payments. They agreed. Well, months after having the car, nothing was take care of. Finally, after two months with me calling more then ten tines, they paid the car payments but not the mileage. I would never go to these people again or refer others. Don't go there if you trying to lease a vehicle. If I can give less then a one star, I would.
Ripped Off - UnhappyJohn
I had my Toyota Corolla repossessed and rented a car in order to look for another car. I purchased a 2007 Mercedes Benz from ABC for $9,999. After I got it home within 2 months I had to put $741.00 for engine work. The people who did the work (an A+ rated shop) advised me it needed another $1,000.00 or so work done. Then I checked with Kelly Blue Book and found the car booked for around $2,500.
I gave ABC Autos $2,500 down and made 4 payments of $250.00. ABC also charged me 22% interest.
I went to a reputable new car dealer and they advised me to drive the car back to ABC and park it and leave the keys in it. I did return it after paying them a total of $3,500, $1,000 more than book value.
Sure they put me in a car when I was in need but the price of being in need was ferocious. I bought a new car with $300 down and half the interest ABC Autos charged me.
BE AWARE!!! this company preys on needy people. You don't have to be treated that way. there are plenty of good-hearted dealers out there.
Ferman MINI of Tampa Bay