42 Georgia Nissan Dealers

BELLA NISSIAN I am providing my candid assessment of a - Lexus_parker2000

BELLA NISSIAN I am providing my candid assessment of a disappointing and stressful car shopping experience at Bella Nissan. Having conducted business with multiple dealerships, I have never encountered this type of behavior, which unfortunately yielded a negative outcome. Utilizing CarGuru, I contacted the dealership to confirm availability and scheduled a test drive. However, the check engine light illuminated, and I encountered numerous misrepresentations from the salesman, finance manager, and other involved parties, except for one or two individuals who demonstrated understanding of my car buying experience. Undisclosed items were added to the contract, including two items with separate contract numbers. Upon inquiry, the dealership fabricated explanations, claiming unawareness of the items' origin. It was evident that these items had been added, and the finance manager was the sole individual capable of doing so, as such items typically originate from the finance office. I expressed extreme dissatisfaction, prompting the bank to contact me and provide the numbers of the extended packages that had been added. I contacted the bank, and they furnished me with two contract numbers. When I contacted the dealership again, they falsely claimed that the items were not included in the contract, whereas the bank confirmed their presence. This dealership's propensity for dishonesty was alarming, and I can confidently assert that this was the worst buying experience I have ever encountered, replete with deception and dishonesty, including the possibility that the check engine light was caused by a loose gas cap, despite the vehicle being capless. The check engine light resulted from a new battery. The dealership claimed intentions to retain the vehicle for battery replacement, after initially stating that a new battery had already been installed. One representative, Stephen, inquired about the cancellation of funding and falsely accused me of taking possession of the vehicle, which was untrue, and displayed rudeness without offering an apology for the baseless accusation. The behavior exhibited by this dealership was utterly reprehensible. My phone calls went unanswered; I had to drive up there in person. , I possess proof. I voided the contract, and with a credit score exceeding 700, they insisted I utilize their financing instead of my own. Looking on the paperwork left while wating It was disclosed on the paperwork using their bank would result in a $4,365.00 commission, whereas using external financing would increase the vehicle's price by $2,000. I provided a $500 cash deposit, which was returned four days later by check. The following day, I visited Heritage Cadillac, where I experienced a vastly different and positive experience, characterized by a seamless sign-and-drive process and a professional staff that demonstrated genuine appreciation for my business.

Had a great and friendly experience with the service... - Kellise H

Had a great and friendly experience with the service representative, Mr. Shannon. Mr. Shannon provided updates via text message along with a full inspection report for my vehicle. Service was completed in a timely manger GREAT JOB TEAM!! -Kellise H.

I'm 60yrs old have bought several new cars, bought 2 - donald

I'm 60yrs old have bought several new cars, bought 2 Nissan's from another dealer, which is 5 minutes from my house, I can say this place was the best/less hassle-free place to buy. My salesman Ronnie was wonderful, he made the whole process easy and quick, he is very knowledgeable, at least the car I was buying he answered all my question's, when asking about how to set feature's, he walked me through the step's. I must say I wish I would have bought from here year's ago, they say a Nissan is a Nissan, that might be true, but it's how your treated when you call, walk-in the front door, at the service dept etc. To me it was well worth driving the 30-45 minute's (depending on traffic). If anyone ask's me, I will recommend Grainger Nissan.

Brittany was great helping us find the right vehicle for - Emmy

Brittany was great helping us find the right vehicle for my budget. Tyrone was great at getting the best price for our budget and Jona gave an excellent review of the different warranty options. Everyone made sure that car buying process was less stressful and answered questions quickly and efficiently. I’m happy with my experience and will recommend to others.

They overprice there vehicles for the value. - rdail4466

They overprice there vehicles for the value. I bought a 23 Nissan kicks and the value has dropped 10,000 dollars. My wife bought a sentra and it has dropped 8,000 dollars in 6 months. If you by a Nissan be prepared to be stuck with it for years to come. Nissan do not hold there value even with the Nissan dealerships. Mountain View will screw you any way they can and won't even care about you as a returning customer. We have bought 6 new ones from them in the past but no more.

Very fast and friendly service, although I didn't... - delisabowens

Very fast and friendly service, although I didn't purchase my car from them! I would be glad to make my next purchase from them & I recommend any family member or friends to purchase a vehicle from them!

The service department gave me a loaner car to use while - bugst31

The service department gave me a loaner car to use while they repaired my car that was under warranty. They had my car fixed in a day. Wonderful service and friendly staff.

Sales rep was amazing even though I didn’t buy the 1978... - jsmisner68

Sales rep was amazing even though I didn’t buy the 1978 corvette. He was very knowledgeable and you can tell he cares a lot.

Went into the dealership to look at a new 2022 Pathfinder... - JATolivar

Went into the dealership to look at a new 2022 Pathfinder with hopes to test drive and see one in person. After taking a look at it in person, fresh off the truck I was told I could come back the next day to test drive it. To the letter, I was there at 11 AM the next day to test drive with my wife and Jessica and Kira rode with us. The drive was amazing and so was the vehicle. Knowing I was only there to look at the vehicle and to get some information, I never felt pressured to make a purchase or felt like I was being treating by some rando off the block. Conversation about the vehicle was great and they were able to get me information incredibly fast. After driving it, Don, the sales manager mentioned being able to do a deal due to it being the last day of the month and after some talking we were able to drive the vehicle off the lot for just under the MSRP after all Tax,Title,Fees, Extended warranty, and trade-in was calculated. Overall it was the best and smoothest experiences I have ever had with a car purchase or with any dealer.

great staff great service! - herbdav5870

great staff great service! Way to go Alex!I own three Nissans, it's the preferred dealership for me. Excellent service all around.

I don't know that I've ever been able to say that it was... - burrita

I don't know that I've ever been able to say that it was a pleasure to buy a car, but these folks made it a great experience from start to finish. They were quick to answer my questions about the vehicle, and we quickly agreed on a fair price. I was an out-of-state buyer, and they offered to pick me up at the airport (1 hour, 15 min drive) and stayed open late to allow me time to get there. Everyone I encountered was friendly and professional. They were located a few miles away from the row of brand-new car dealerships coming into town, and their showroom is little older and less fancy, but if you're in the area and looking for a Nissan at a fair price in a low-pressure environment, this is the place for you.