Best service experience ever! - LSYOSHIOKA

Agent picked up the phone right away when I called and was able to give me an appointment on the day and the time I could come in. Walked in for appointment and got paper work done efficiently and caught the shuttle home. Got notice on completed work and caught the shuttle back to the service center. Got explanation of work completed. Exactly what I had wanted. Signed the paper work and was ready to go!!

2019 New ATS Coupe - Tenshi81

took possession of a new 2019 Cadillac ATS on May 1st. My car was not ready at the time I had appointed. The car was and is still filthy. The mirrors and glass have water marks and stains. The wheel rim is damaged and to top things off, I had to install my own license plates. I am not accustomed to this type of service. I’ve owned Cadillacs since 1992 when the dealer, Schuman Carriage, who ALWAYS have the level of service befitting to a Cadillac.

Really good service - IanG

Tom Naughton is the person that you want to deal with when visiting the dealership, he is very knowledgeable, he listens to what you want and he goes above and beyond to make it happen and keeps you in your desired price range with no strings attached. This is the 3rd car that I have purchased from this dealership because the service is excellent and I have never been steered wrong.