Awesome customer service at Jim Falk Motors of Maui - 3914fr

Tony Copeland at Jim Falks motors of Maui helped me out of a loan for my 2016 Ford expedition El Limited.And purchased a New GMC Serria with lower payments.He doesn't give up on his customers,and goes above and beyond to make the deal happen.He is only the few veteran salesman left that loves his job and is honest to his customers.

Poor customer service. - Chris

Horrible customer service. Staff unfriendly and rude. Scheduled an oil change that was told was my last one covered under warranty. Go there after working 12 hours, to find out already expired 2 months prior than originally told. I would’ve got my oil changed some where closer to my home, instead of wasting my time. Then it would take almost 2 hours to do even after having an appointment. Basically asked for the manager and request was ignored. Felt that he really didn’t care! Will never buy a car from them again or plan on getting any further service at this location.