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Can’t fix fan noise on new Genesis G70 - Ruslan
Have come here multiple times for several problems in a brand new Genesis G70. One issue was fixed no problem, covered under warranty. Another, a rattle, and damage caused by their repair was solved after the 4th visit and intervention from corporate. However, my third issue, a rustling/air bubbling noise from behind the dash when the fan is on has not been fixed. Every time I’ve dropped the car off, they claim they cannot reproduce the issue. This is despite James Knobloch, one of the techs, sitting in the car and hearing it back in October. He wasn’t sure what the noise could be,
Not sure what to do at this point, other than take it to another dealer.
Side Note: They don’t use the recommended oil during oil changes, either. Instead, they use the cheapest, bottom of the barrel oil called “DuraMax”, made by a company called RelaDyne. In 2015, RelaDyne had to recall thousands of cases of oil because the PQIA found that it was basically fake oil, and damaged engines. The manual recommends 2 brands of oil, Quaker State or Shell Helix (known as Pennzoil in North America).
Mark is doing a great job trying to get us the genesis we... - Runner1
Mark is doing a great job trying to get us the genesis we want. The suv is brand new and very popular. He is recommended
Tyreese was very amazing and very helpful with my... - Catinalemons
Tyreese was very amazing and very helpful with my Genesis Gv80. I would refer tyreese to anyone who comes to Napleton Auto Park of Urbana