46 Illinois INFINITI Service Centers
Excellent experience at service department getting my - James
Excellent experience at service department getting my vehicle serviced. Highly recommend Service Rep Jenny Suarez who kept me informed of the status of my vehicle.
Top Reviewed Service Specialists At This Dealership
Parts Rep
It was an absolute pleasure working with James to option - M3owner
It was an absolute pleasure working with James to option out and order a brand new M3 Comp X drive. While I ended up buying elsewhere (I found my dream car in the exact specs I wanted), James was extremely pleasant to work with and made the order process very simple when getting a G80 M3 from the factory was not as simple. He made sure I was aware of all of the costs involved & took great care in making sure things went smoothly. This is my local dealer, and there have been other things I have needed helped with since buying my M3 that James was quick to assist with & when I am ready to purchase my next new vehicle he will be my salesman on it. Shop with confidence.
Service Advisor
Parts Manager
Parts Advisor
with 419000 miles on my 2017 QX80 my transmission finally - MikeyB
with 419000 miles on my 2017 QX80 my transmission finally went out. Lucky I bought the unlimited mileage 8 year wrap. New transmission was covered and because I did all my required services with the dealership the process was easy, Service manage and the owners have my full respect and lets see if I can get this truck another 400k miles. Its hard trying believe that a Dealership will stand by your side when it comes to high mileage vehicles but this dealership has been good to my family for years.
Service Consultant
Service Manager
Ahmad was an excellent, patient and kind salesman, it was - CHERYLEADIE41
Ahmad was an excellent, patient and kind salesman, it was a pleasure working with him, I absolutely love my vehicle
Worked with Sebastian in service and sales with Steve and - alexpl92
Worked with Sebastian in service and sales with Steve and Stan. Top experience highly recommend them for service or sales. Thanks again guys!
Part Manager
Once you get connected to service team, they do a great - kim.clark23
Once you get connected to service team, they do a great job in keeping you informed, providing options and completing the service properly.
Good service, service worker very helpful, Location of - Loriwexler
Good service, service worker very helpful, Location of facility should be moved farther north like it was on frontage road.
Excellent service, a job well done, very happy with the - mitchell
Excellent service, a job well done, very happy with the work! Highly recommended, a overall great experience!
Lee Zarras has always been very cooperative and pleasant - Pete
Lee Zarras has always been very cooperative and pleasant to deal with. Always ready to listen and help the visit to the service department go smooth and short as possible.
Steven and the service team are amazing! Always friendly... - Kado
Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.
Their customer service is really bad. I was told that... - veronruth
Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!