On our way from northern Michigan to Kansas for a college... - Richard Butler
On our way from northern Michigan to Kansas for a college visit at KSU for our daughter, our engine light came on and the vehicle wasn't running right. We made it to Michigan City for the night and discovered Bosak Chevrolet was just across the highway from our hotel (stroke of pure luck). Was very pleased to discover they open at 7:00 am for service as we still had a 10 hour drive to make to get to Manhattan Kansas. Long story short, I stopped in just after they opened for the day and was greeted promptly with an ear for concern by Service Advisor, Amber Nieman. What a great experience from beginning to end by all staff members at this dealership, but especially Amber. Thank you for making an unexpected bad situation much better and handled with such concern, care and professionalism. We were on the road around noon and made it to our final destination so our daughter can make her in-person interview for vet school at KSU. I should also mention that they also drove to another dealership to retrieve the needed part, drove me to/from the dealership and hotel while the vehicle was being worked on, and the dealership is very neat, clean and orderly, with fresh hot coffee while you wait. Simply put, what an all-around pleasant and overwhelming positive vehicle repair experience! Thank you again Amber and Bosak Chevrolet!!
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