Love my Outback - Clmadole
Thank you to Paul Moser for changing your schedule to accommodate us (twice!) and for making the process so easy. Thank you also to Phil for making the paperwork go so quickly and smoothly.
Not big on Mazdas - MazdaGal
If you're shopping for a Mazda, look elsewhere. I think they focus on Subaru and that's it. They'd only come down 200.00 on the price and left off the additional 500.00 factory rebate that the others were participating in. Only gave it the 2nd star because the sales person was a nice guy to work with.
No Hassle Straight Forward - Joan5277
Scott was a dream to do business with. I would recommend C & S Car Company to all my family and friends, they are hands down the best dealership I've ever done business with. Again, thanks a lot for helping me find my dream car I love it so it much!!!!
Great place for first time buyers... - shashariyah
The staff are very friendly and attentive. The environment was comfortable, the sales men were not too pushy, or demanding. There was allot of openness, understanding and patience when they were dealing with me, allowing me to have the ability to take my time and make a decision on a vehicle that was right for me. The only, I guess slight flaw is all the paperwork, and the time you spend there(also, understanding all the paperwork). So ask allot of questions, because no question is a stupid question. Especially, when it comes to your livelihood and money. Again, great staff and friendly environment, and they are good with taking their time to make sure you, the customer is at ease, whether it is trading, buying, or selling.
Smooth Transaction - Highly Recommended - mccaw
We had a quick and easy transaction with Nathan at Carousel! They treated us fair and made it a pain-free process. ( I'm not a fan of car purchases... It always has seemed painful) They were very willing to help and make sure that we were taken care.
dishonest, overpriced - mamamony
5 minutes after driving out from their lot the" check engine" light turns on. After their asessment, had the wrong part replaced (rubber pipe), which I discovered a few months later when the problem recurred. So I paid twice for it, had to fight for a refund which ended up being only a partial one.
Service Dapartement - backlash365
My engine light came on in vehicle, so I decided to take it to Junge to get diagnosed. They stated they could not get to it that day, but if I could drop it off they would get to it. 3 days later, I receive a call from the Service Department with the issue, along with requesting my permission to continue the work. I declined their services and requested, to leave my vehicle as is. 3 weeks later, I get a phone call from the Service Department, stating I have a $133 bill that's over due and needs to be paid today. I informed the gal, that I was totally unaware of any charges as that wasn't brought to my attention when I dropped off the vehicle. I clearly stated, if I would have been aware of the diagnostic fees, I would have waived their services and would have went to Auto Zone for a FREE diagnostic test. She started to get a little irate and push real hard to get the $133 collected. I simply stated, I wasn't paying, because the diagnostic fee was never discussed before hand. She continued to yell and scream at me, until she eventually hung up. Now that's good ole' customer service. I very rarely deal with dealerships service departments, if this is a common charge, I'm fine with it, but shouldn't they disclose the fee before they do the work? Bottom line is, Junge Service Department didn't inform me of any fees, before they did the test and now their scrambling to collect.