Iowa Mazda Dealers

Great experience trading cars. Our salesman Scott was... - Tim and Dawn

Great experience trading cars. Our salesman Scott was very accommodating and helpful. We were able to take our car for a test drive, the car was running, warmed up and a full tank.of gas! Very satisfied!!

If I could give 0 stars I would. I asked all the right... - Madbelmom

If I could give 0 stars I would. I asked all the right questions but was still lied to about the condition of the car I purchased. After taking it to be looked at after a smell wouldn’t go away (sales manager and sales rep said they double checked and it was nothing) a few issues were discovered which have and are going to cost me a lot of money. I sent an email to the general manager with no response. Just goes to show they truly don’t care. Do not buy from them!

New vehicle purchased - Schmidtys

We went in to look at new vehicles and the sales team was great! They had to search to find the vehicle wanted and had it to us in 2 days. They Kept us informed on what was happening everyday! Great groups of people!!

Had a great experience! Deffinetly would go back and buy... - Blakenelson

Had a great experience! Deffinetly would go back and buy again. Car is a 2012 and runs like new. I had a great experience with the sales team and they made sure the car was in the best condition before I bought. Thank you!!!

I purchased a Jetta Gli 2019 from Carousel Motors in Iowa... - Jonathan Gunti

I purchased a Jetta Gli 2019 from Carousel Motors in Iowa City, and after 300 miles, the car had to be towed to a VW dealership after it stopped going into gear in a busy intersection. The dealership determined the clutch had failed. Carousel Motors blamed me for user error. The VW dealership I took the car to; told me that it was not due to user error and that in the time I had owned the Jetta GLI 2019 it was not possible to have done that damage. I spoke to Chris Hester (Used Car Manager) who kept placing the blame on me, and due to my race, he felt he could belittle and push all fault on me. The case escalated in VW when I called their customer service, and then all calls stopped coming. Finally, no one informed me till weeks later that the case was declined. Service was both poor from VW and Carousel Motors. I would not recommend purchasing a car from them.

dishonest, overpriced - mamamony

5 minutes after driving out from their lot the" check engine" light turns on. After their asessment, had the wrong part replaced (rubber pipe), which I discovered a few months later when the problem recurred. So I paid twice for it, had to fight for a refund which ended up being only a partial one.