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Went for an oil change say a vehicle I like and Tom made... - sean
Went for an oil change say a vehicle I like and Tom made sure I was able to drive out in a brand new car. Thank to the staff at Sharp Honda I love my new car
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Internet Sales Manager
The sales representatives were very friendly and helpful.... - kentwilson722
The sales representatives were very friendly and helpful. They did a great job notifying us when the color and car model
we were looking for.was available. Also, completing the paper work was fast and easy.
Horrible experience on oil change They always try to rip... - Elop
Horrible experience on oil change
They always try to rip of your money , be suspicious when they try to explain fast the labor to do
I was happy with staff and the service and great... - Honey
I was happy with staff and the service and great atmosphere. I am a pleased customer
I was very pleased with everyone who worked so hard to... - Janice
I was very pleased with everyone who worked so hard to get the suv that I wanted! I was able to drive it home the same day!
We just purchased a used car here. Austin Lampton and... - dawn
We just purchased a used car here. Austin Lampton and Caiden Rempel were amazing to work with! Very knowledgeable, efficient with processing paperwork for the sale. Great sales process, no pressure to purchase something we didn't want. They showed us the vehicle we were interested in, and what other similar cars that were available. Offered options of warranties/services for the vehicle. Very positive experience. We highly recommend Caiden and Austin!!
The reasons I will not buy from Joe Self BMW - Rhonda Wills
I leased a BMW 328i from Joe Self about 8 years ago. I had a continuing problem with the seat belt extender - the seat belt snapped off the extender every time I got in the car and tried to buckle the driver's seat belt. I went back to the dealership time after time (all while the car was under warranty) and the service department told me that it was a design defect that BMW was aware of. The seat belt extender was replaced several times - it worked for a few weeks, then the seat belt began to snap off the extender. The last time I took the car in to be fixed, the service manager told me that it was as good as it was going to get and they would not repair the car again. When the lease expired, I turned the car in and explained that I was very disappointed in the service and response. The manager I talked to at that time was very cold. I next bought a Mini from a Kansas City dealer, and then a BMW X3i from the Kansas City dealership, solely because of my bad customer service experience at Joe Self. When I recently got notice that my BMW was due for yearly service, I called Joe Self BMW dealership since I live in Wichita and asked for an appointment for service. I have to assume that Joe Self BMW is reimbursed by BMW for annual maintenance and Joe Self is not doing the annual maintenance out of the goodness of its heart. I asked for a loaner car since that is one of the advertised "perks" of Joe Self. I was abruptly told that at the direction of Mr. Self, that the dealership would not provide loaner cars to those BMW owners who did not purchase the car from dealership. I love the cars, but the dealership leaves a lot to be desired and will certainly not get my business in the future. Cannot recommend this dealership to anyone.
Great Experience - Senecaman
From the 1st greeting as I walked in to the whole process of car selection, Ariel Kerns was a consummate professional who was knowledgeable and patient showing us any and all options we wanted to explore. Sadly, our plans to get a vehicle had been postponed. However, when we’re back in the market, we’ll look to Ariel to help us. Altogether a very enjoyable and relaxing experience for the family.
Service sucked, damaged my clutch and cost me $1850.00 to... - Rob
Service sucked, damaged my clutch and cost me $1850.00 to fix the damage they caused, said it was a coincidence, very expensive one! Thanks.
Finance dept- spineless jerks - jwfoke
Finance department spineless jerks. The warranty isn't worth the paper it's written on. Literally forcing us to pay 2000 dollars for a warranty (that wasn't utilized once) after the car with the warranty was totaled out. No spine, no soul, do not buy here.
Sharp Honda Inc