71 Kentucky Ford Dealers

excelent - camaro

could not gone better All of the staff were professional and willing to help in any way I would recommend Don Franklin dealer to any one wanting to buy a vechel

Great experience - ll.jones2016

our sale person answered every question we threw at him..down to the smallest detail, made us feel very welcome and at ease...got the car we wanted and had fun.

The dealership shipped a 30,000 dollars lexus to me, and... - Marlow1

The dealership shipped a 30,000 dollars lexus to me, and i went to look at it and the car had been wrecked and had a sloppy paint job. The canceled the contract and will not give me my down payment back! 3,000 dollars they are trying to keep for no reason. They are being sued by me my lawyer is contacting them soom DO NO BUY FROM THEM, THE manager JIM R. is a horrible snake.

Was sold a used 2013 F150 back in 2023, upon first glance - griffinmalston

Was sold a used 2013 F150 back in 2023, upon first glance everything looked find and the truck ran beautifully. The truck was wet when I arrived so I just assumed the rinsed it off before I arrived that evening but the water was used to mask the chip in the middle of the windshield that was clearly visible the next day when the sun was up. A few months down the road I fill up with gas, head down the road a few miles when the fuel neck warning light pops up on the dash so I pull over at the next gas station to find my fuel tank almost dragging the ground as one of the fuel tank straps was rusted completely through and had snapped. That weekend as I was changing the oil and replacing the fuel tank straps I found over spray on the dealer oil filter that was installed, paint overspray from the dealership concealing the rust damage. Both lower control arms had to be replaced due to rust as well, one with a hole rusted through that had been covered with some type putty, and the bottom of the cab had painted tape the began to fall off cooler months rolled in that year. They refuse to renegotiate the sale price as the truck was not worth what was originally agreed upon with the considerable amount of rust that they had concealed however, they did offer to reimbursed me for the control, arms and fuel tank straps But at that point, I was so disgusted I wanted nothing else to do with them so never again will I do business with Gates Ford Lincoln in Richmond Kentucky. I will also be on the lookout for the same shady business practices at other dealerships.

I bought a new car at Robke Ford and Tara was my... - Cargal9999

I bought a new car at Robke Ford and Tara was my salesperson. It is nice to deal with a woman when buying a car. She treated me with respect, listened to me and was very informed about the products. I feel like she really values my business.

Will do everything possible to resolve your problem.... - markettabrock

Will do everything possible to resolve your problem. Return calls in a timely manner. Normally a short line yo drop off or pick up your vehicle.

Hutch Ford is incredible. - jaryd.crum

Hutch Ford is incredible. The customer service is unmatched and I will definitely recommend them in the future.